Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: fatal system error

18 Jul 2011   #1

windows 7 Home Premium 64 bit
fatal system error

right well it seems dell are really taking the piss out of me, I got my laptop last summer, and started having problms in april after calling their support service they "made" me buy a 2 year hardware guarantee, with home technician appointments, ok, they changed my mobo and 1 month later started getting more bsods. they told me it WAS software problems and insited I needed to reinstall windows, so they made me buy thre Windows 7 instllation disk, that did NoT fix things, so after spending a fortune on they operators calling them they INSISTED it was Software probems, reinstalling WINDOws 4 times! they Finaly realised after I almost raged that it would be the 5th time i reinstalled windows on a formatted disk that "oh it's a hardware issue" but I don't get to use my guarantee service and had to send my pc to the workshop, 6 days later they had just changed my mobo again, whey! NOT reassured. and guess I was right not to be, coz my laptop just started 5 days later to bsod on me again, and again and again, so just 3 hours ago decided to reinstall windows and on a fresh installation during the 1st automatic update it Bluescreened again, and in Safe mode also, so another attempt to reinstall(i know I know what the point it;s hardware again) and no I get the FATAL System Error.

stop c000021a { fatal system error }
the windows subsystem system process terminated unexpectedly with a status of
0xc000001d (0xff4488f8 0x008bed70 ).
The system has been shut down.

I'm not even going to try and turn the laptop back on but can anyone give me anything on these codes, I've look up on the web no one seems to have the status c000001d

My System SpecsSystem Spec
19 Jul 2011   #2

Windows 7 Ultimate x86

Not a big help, I know:

STOP 0x0000001D: NO_SPIN_LOCK_AVAILABLE (honestly never seen one of those myself on W7 since that issue was supposedly fixed with SP2 or SP3 on XP)

If you can follow this procedure:
But I'm quite certain after all you e install attempts, it's the hardware..have Dell replace the whole thing for a working model.
m***e alors
My System SpecsSystem Spec
19 Jul 2011   #3

windows 7 Home Premium 64 bit

hey thanks for your answer , found out that 0xc000001d error is "illegal instruction", no idea - but my system failed completely, so phoned dell this morning expressing my discontentment about the so called "reparation", ( I know exactly what goes (or doesn't go) on in post-sale services), and we found that the problem was the hard drive. Finally, so i m going to be able to use my home reparation guarantee once more, just hope this is as far as it goes for problems

héhé! et oui en effet m*rde alors!
My System SpecsSystem Spec


 fatal system error

Thread Tools

Similar help and support threads
Thread Forum
Fatal System Error c000021a
Sony Vaio VPCEH25FM laptop Sorry can not post screenshot but this is what is going on... STOP: c000021a {Fatal System Error} The initial session process or system process terminated unexpectedly with a status of 0x00000000 (0xc0000001 0x00010620) The System Has Been Shut down. When the...
BSOD Help and Support
c000021a Fatal System Error
Hello, Recently I have been getting BSOD's.. got 3rd time in 5 bootups. It happens on Starting Windows screen. The latest one said something like this: And this is not it; I have been getting problems lately. 1. This Starting Windows screen stays for long time, so boot time has doubled...
BSOD Help and Support
fatal system error system has been shutdown
Hi , I'm new here I got some problem with my startup Actually It was normal before I ran msconfig.exe msconfig that located in system 32 folder I open it and click at tool I open registry edit a.k.a regedt32.exe I've lots of program so in my regedt32.exe H local machine / software I delete...
General Discussion
BSOD Fatal System Error
Hi I need help getting my computer up and running. While doing a system recovery today it gave me a STOP: c000021a {Fatal System Error} The verification of a knownDLL Failed. system process terminated unexpectedly with a status of 0xc0000221 (0x002a4b70 0x00000000). The system has been shut down. ...
BSOD Help and Support
BSOD c00021a fatal system error
hello since install of the windows 7 professional operating system i have been having this error . start-up repair claims it to be a corrupt boot file but i am not so sure as i have done a format install of the windows 7 operating system twice . i can sometimes get my laptop started by using the...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 11:52.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App