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Windows 7: Bsod

19 Jul 2011   #1
GWN

Windows 7 Home Premium 64bit
 
 
Bsod

BSOD - Often

1 Month old
DELL XPS L702X
Windows 7 Home Premium 64bit
RAM 8.00 GB
NVIDIA GeForce GT 555M
1920 x 1080

Hard Drives ST9500420AS

perfmon report an error occured while attempting to generate the report
The wait for the report generation tool to finish has timed out.


My System SpecsSystem Spec
.
19 Jul 2011   #2
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

A Zone Alarm software probably Zone Alarm Firewall is the cause, please remove it from your system

Upgrade your Kaspersky product to version 2012
http://www.kaspersky.com/productupdates

Remove McAfee, running multiple security suites causes BSODs
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

UNEXPECTED_KERNEL_MODE_TRAP (7f)
This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault).  The first number in the
bugcheck params is the number of the trap (8 = double fault, etc)
Consult an Intel x86 family manual to learn more about what these
traps are. Here is a *portion* of those codes:
If kv shows a taskGate
        use .tss on the part before the colon, then kv.
Else if kv shows a trapframe
        use .trap on that value
Else
        .trap on the appropriate frame will show where the trap was taken
        (on x86, this will be the ebp that goes with the procedure KiTrap)
Endif
kb will then show the corrected stack.
Arguments:
Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
Arg2: 0000000080050033
Arg3: 00000000000406f8
Arg4: fffff880107ba38c

Debugging Details:
------------------


BUGCHECK_STR:  0x7f_8

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  9

LAST_CONTROL_TRANSFER:  from fffff800030e12a9 to fffff800030e1d00

STACK_TEXT:  
fffff800`09504d28 fffff800`030e12a9 : 00000000`0000007f 00000000`00000008 00000000`80050033 00000000`000406f8 : nt!KeBugCheckEx
fffff800`09504d30 fffff800`030df772 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff800`09504e70 fffff880`107ba38c : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDoubleFaultAbort+0xb2
fffff880`0af9efb0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : dxgmms1!VidSchiProcessIsrVSync+0x64


STACK_COMMAND:  kb

FOLLOWUP_IP: 
dxgmms1!VidSchiProcessIsrVSync+64
fffff880`107ba38c e86b620000      call    dxgmms1!VidSchiUpdateCurrentIsrFrameTime (fffff880`107c05fc)

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  dxgmms1!VidSchiProcessIsrVSync+64

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: dxgmms1

IMAGE_NAME:  dxgmms1.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4ce799c1

FAILURE_BUCKET_ID:  X64_0x7f_8_dxgmms1!VidSchiProcessIsrVSync+64

BUCKET_ID:  X64_0x7f_8_dxgmms1!VidSchiProcessIsrVSync+64

Followup: MachineOwner
---------
My System SpecsSystem Spec
19 Jul 2011   #3
GWN

Windows 7 Home Premium 64bit
 
 

I uninstalled McAfee when I installed ZoneAlarm.

BSOD often happens when I've shut down ZoneAlarm?
My System SpecsSystem Spec
.

19 Jul 2011   #4
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

Quote   Quote: Originally Posted by GWN View Post
I uninstalled McAfee when I installed ZoneAlarm.

BSOD often happens when I've shut down ZoneAlarm?
This bugcheck is very often caused by Zone Alarm thats why I told you to remove it
My System SpecsSystem Spec
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 Bsod




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