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Windows 7: BSOD from ntoskrnl.exe

21 Jul 2011   #1
Paradisos

Windows 7 professional 64
 
 
BSOD from ntoskrnl.exe

Hello everyone
After reading many forums i still can't find an answer for the following problem:

My system was running perfectly until i decided to change the GPU, from a GTX 8800 to a MSI 560 Ti Hawk.

During games or video editing programs i get BSOD crashes which appear randomly. I have also attached the minidump.
The problem seems to be pointing at:
ntoskrnl.exe
Unable to load image \SystemRoot\system32\ntoskrnl.exe, Win32 error 0n2

I have tried both to run memtest over night and also video memory test. No error here...

When i run driver verifier (start->verifier.exe) and choose the ntoskrnl.exe file, upon restart i can not boot in windows (same BSOD). I can only run system restore to log back in.

System specs:
Intel Q6600
asus mobo
4GB memory
MSI gtx 560 Ti Hawk


Thanks everyone for taking you time to help.


My System SpecsSystem Spec
.
21 Jul 2011   #2
Jonathan_King

Windows 7 Professional x64
 
 

Hello,

I wonder if your PSU might be underpowering your new card. The old card demanded 105w, the new one 170. What is the make/model of your PSU?

...Summary of the dumps:
Code:

Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Mon Jul 18 17:46:42.670 2011 (UTC - 4:00)
System Uptime: 0 days 23:21:47.340
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+4621f )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x50
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0x50_nt!_??_::FNODOBFM::_string_+4621f
BiosReleaseDate = 12/14/2007
SystemProductName = Maximus Formula
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Sun Jul 17 17:11:28.177 2011 (UTC - 4:00)
System Uptime: 0 days 1:41:02.473
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : dxgkrnl.sys ( dxgkrnl!memcpy+60 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x50
PROCESS_NAME:  dwm.exe
FAILURE_BUCKET_ID:  X64_0x50_dxgkrnl!memcpy+60
BiosReleaseDate = 12/14/2007
SystemProductName = Maximus Formula
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Thu Jul 21 17:33:47.833 2011 (UTC - 4:00)
System Uptime: 0 days 0:00:46.519
Probably caused by : ntkrnlmp.exe ( nt!VerifierBugCheckIfAppropriate+3c )
BUGCHECK_STR:  0xc4_13c
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0xc4_13c_VRFK_nt!VerifierBugCheckIfAppropriate+3c
BiosReleaseDate = 12/14/2007
SystemProductName = Maximus Formula
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Thu Jul 21 18:29:37.998 2011 (UTC - 4:00)
System Uptime: 0 days 0:00:50.668
Probably caused by : ntkrnlmp.exe ( nt!VerifierBugCheckIfAppropriate+3c )
BUGCHECK_STR:  0xc4_13c
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xc4_13c_VRFK_nt!VerifierBugCheckIfAppropriate+3c
BiosReleaseDate = 12/14/2007
SystemProductName = Maximus Formula
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Thu Jul 21 15:22:11.656 2011 (UTC - 4:00)
System Uptime: 0 days 8:35:19.326
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+4621f )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x50
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x50_nt!_??_::FNODOBFM::_string_+4621f
BiosReleaseDate = 12/14/2007
SystemProductName = Maximus Formula
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
  
My System SpecsSystem Spec
21 Jul 2011   #3
Paradisos

Windows 7 professional 64
 
 

Thank for Your reply and the summary of the dumps !

It's Chiefteck 600 - 800 W (CFT-650-14C in think). I think it should be enough.
My System SpecsSystem Spec
.

22 Jul 2011   #4
Paradisos

Windows 7 professional 64
 
 

Forgot to mention that i also uninstalled the preview GPU drivers and run driver sweeper in save mode to remove them completely.
My System SpecsSystem Spec
22 Jul 2011   #5
Jonathan_King

Windows 7 Professional x64
 
 

Still, try a better PSU, in case your current one isn't cutting it.
My System SpecsSystem Spec
23 Jul 2011   #6
Paradisos

Windows 7 professional 64
 
 

Just got this wired minidump, which says problem is caused by hardware.....

Random lags in games and more crashes sometimes with no minidump at all occur.

Code:
ADDITIONAL_DEBUG_TEXT:  
Use '!findthebuild' command to search for the target build information.
If the build information is available, run '!findthebuild -s ; .reload' to set symbol path and load symbols.

FAULTING_MODULE: fffff8000324d000 nt

DEBUG_FLR_IMAGE_TIMESTAMP:  0

BUGCHECK_STR:  0x124_GenuineIntel

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`031b66f0 fffffa80`049a88f8 : 00000000`00000001 00000000`00000000 00000000`00000000 fffffa80`049a88f8 : nt+0x4b18cc
fffff880`031b66f8 00000000`00000001 : 00000000`00000000 00000000`00000000 fffffa80`049a88f8 00000000`00000000 : 0xfffffa80`049a88f8
fffff880`031b6700 00000000`00000000 : 00000000`00000000 fffffa80`049a88f8 00000000`00000000 00000000`00000000 : 0x1


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware

IMAGE_NAME:  hardware

BUCKET_ID:  WRONG_SYMBOLS

Followup: MachineOwner
---------
I will try to change the PSU when i find one later on.
My System SpecsSystem Spec
10 Aug 2011   #7
Paradisos

Windows 7 professional 64
 
 

Just wanted to update again.

I have run future mark 2011 in high settings and i don't get any BSOD for about 30 min. One time the program stop responding, but PC didn't crash. I think future mark is much more intense than other games.

It seems i only have problems with games which i really don't understand why... even in games i never had problem in the past.
I am starting to think maybe it's a conflict with sound drivers but i can't figure out anything more alone.

I attach all the minidumps again, if someone wants to help please !!!
My System SpecsSystem Spec
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 BSOD from ntoskrnl.exe




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