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Windows 7: BSOD help needed

22 Jul 2011   #1
Betty Boop

windows 7 64 bit
BSOD help needed

We have a computer with tv tuners installed which is connected to our television. Initially it was crashing often when we ran Media Center. Our operating system is Windows 7 64 bit. Now it crashes every few minutes whether we are playing video or not. Here is the description of the problem that we received when it crashed last time. and the dump file.


Problem signature:
Problem Event Name:    BlueScreen
OS Version:    6.1.7600.
Locale ID:    1033
Additional information about the problem:
BCCode:    7f
BCP1:    0000000000000008
BCP2:    0000000080050031
BCP3:    00000000000006F8
BCP4:    FFFFF80002E9505F
OS Version:    6_1_7600
Service Pack:    0_0
Product:    768_1
Files that help describe the problem:
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Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\Minidump\072111-36359-02.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*C:\Symbols*
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16792.amd64fre.win7_gdr.110408-1633
Machine Name:
Kernel base = 0xfffff800`02e5f000 PsLoadedModuleList = 0xfffff800`0309ce50
Debug session time: Thu Jul 21 21:54:44.483 2011 (UTC - 4:00)
System Uptime: 0 days 0:53:10.702
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
* *
* Bugcheck Analysis *
* *
Use !analyze -v to get detailed debugging information.
BugCheck 7F, {8, 80050031, 6f8, fffff80002ed4da2}
Probably caused by : NETIO.SYS ( NETIO!CompareSecurityContexts+6a )
Followup: MachineOwner
2: kd> !analyze -v
* *
* Bugcheck Analysis *
* *
This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault). The first number in the
bugcheck params is the number of the trap (8 = double fault, etc)
Consult an Intel x86 family manual to learn more about what these
traps are. Here is a *portion* of those codes:
If kv shows a taskGate
use .tss on the part before the colon, then kv.
Else if kv shows a trapframe
use .trap on that value
.trap on the appropriate frame will show where the trap was taken
(on x86, this will be the ebp that goes with the procedure KiTrap)
kb will then show the corrected stack.
Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
Arg2: 0000000080050031
Arg3: 00000000000006f8
Arg4: fffff80002ed4da2
Debugging Details:
LAST_CONTROL_TRANSFER: from fffff80002ecec69 to fffff80002ecf700
fffff880`02f69ce8 fffff800`02ecec69 : 00000000`0000007f 00000000`00000008 00000000`80050031 00000000`000006f8 : nt!KeBugCheckEx
fffff880`02f69cf0 fffff800`02ecd132 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff880`02f69e30 fffff800`02ed4da2 : 00700020`004c004c 0074006e`0069006f 00720020`00720065 00690065`00630065 : nt!KiDoubleFaultAbort+0xb2
fffff880`03953000 fffff800`02e97f32 : fffffa80`0710a080 00000000`00000001 00000000`00000000 fffffa80`04b547c8 : nt!SeAccessCheckWithHint+0x312
fffff880`039530e0 fffff880`01580c5a : 00640065`006c0069 0020006f`00740020 00200064`00640061 00200077`0065006e : nt!SeAccessCheckFromState+0x102
fffff880`039537d0 fffff880`0157e94f : 00650063`c0000022 006e0045`00000000 006f0043`006d0075 00630065`006e006e : NETIO!CompareSecurityContexts+0x6a
fffff880`03953840 fffff880`015809b5 : 00640065`00760069 00000000`00000000 00740065`004e0043 006b0072`006f0077 : NETIO!MatchValues+0xef
fffff880`03953890 fffff880`01580845 : fffffa80`06cc51e0 fffffa80`06ed89c0 fffff880`03953ab8 fffff880`039541f0 : NETIO!FilterMatch+0x95
fffff880`039538e0 fffff880`01581ccb : 00000000`00000000 00000000`00000000 fffff880`039541f0 fffff880`03953aa0 : NETIO!IndexListClassify+0x69
fffff880`03953960 fffff880`016403a7 : fffff880`03953e38 fffff880`03953e38 fffff880`03954b70 fffffa80`03fe0d50 : NETIO!KfdClassify+0xa4e
fffff880`03953cd0 fffff880`016397ee : fffff880`01748690 00000000`00000000 fffffa80`05c3a6c0 00000000`00000000 : tcpip!WfpAleClassify+0x57
fffff880`03953d10 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : tcpip!WfpAlepAuthorizeSend+0x94e
fffff880`01580c5a 448b442470 mov r8d,dword ptr [rsp+70h]
SYMBOL_NAME: NETIO!CompareSecurityContexts+6a
FAILURE_BUCKET_ID: X64_0x7f_8_NETIO!CompareSecurityContexts+6a
BUCKET_ID: X64_0x7f_8_NETIO!CompareSecurityContexts+6a
Followup: MachineOwner

My System SpecsSystem Spec
25 Jul 2011   #2

Windows 7 64b Ultimate

Hello Betty, welcome to SF!

Thx for uploading a part of your dumpanalysis. However, we need more than that for us to help you as best we can...
Please, if possible, disconnect from the TV, if needed boot in Safe Mode and upload full info as instructed here:

We'll get back to you asap after that...
My System SpecsSystem Spec

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