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Windows 7: BSOD chrash

25 Jul 2011   #11
usasma
Microsoft MVP

 
 

If this is a laptop, get a can of compressed air and blow out the vents repeatedly in both directions. DO NOT use a vacuum cleaner or an air compressor as they can cause damage to the system.

Can you see the fan running on the laptop? Can you feel air being blown out of the case through the vents?
Use the canned air to spin the fan (don't over spin the fan) to see if it's freely turning.

I went back and looked at MSINFO32 again - it points to 5 video errors on 18 July 2011 (STOP 0x116 and 0x117) and they have been going on for quite a while. This may refer to issues with the driver for your video card or the video card itself (not replaceable in most laptops).

I also saw 3 more errors related to BlueSolei on the same date. Also present was an error that's usually related to hardware - a device I/O error (ntstatus: 0xc0000185) - and that one was on 23 July 2011


My System SpecsSystem Spec
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26 Jul 2011   #12
pstidsen

MS Windows 7 Home Premium 64-bit SP1
 
 

Last night I prayed to God to get the computer to work. And now I think it works. If it freezes again or get BSOD, I will return
My System SpecsSystem Spec
26 Jul 2011   #13
pstidsen

MS Windows 7 Home Premium 64-bit SP1
 
 

The problem is not solved yet. I now get no more BSOD but only freezer. I've had three today and they all appeared over the past few hours. The computer has otherwise been on most of the day. If the pattern continues for the next few days, I believe that it is hot. Does it not logical? It is the cold at night and it's good in the early day. When it becomes evening comes the problems
My System SpecsSystem Spec
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26 Jul 2011   #14
usasma
Microsoft MVP

 
 

Have you done this? If so, with what results?
Quote:
If this is a laptop, get a can of compressed air and blow out the vents repeatedly in both directions. DO NOT use a vacuum cleaner or an air compressor as they can cause damage to the system.

Can you see the fan running on the laptop? Can you feel air being blown out of the case through the vents?
Use the canned air to spin the fan (don't over spin the fan) to see if it's freely turning.
My System SpecsSystem Spec
26 Jul 2011   #15
pstidsen

MS Windows 7 Home Premium 64-bit SP1
 
 

I have otherwise heard from others, that you can use the compressor.

But I will not do anything until I called the insurance and asked if it's okay that I do. Will do not have that they will not cover other damages later, because I've made something self
My System SpecsSystem Spec
01 Aug 2011   #16
pstidsen

MS Windows 7 Home Premium 64-bit SP1
 
 

Now I have cleaned my computer's fan, but the problem is not completely solved yet. Before it froze about once an hour. Now it's down to once a day. Is there other ways to get the computer colder?
My System SpecsSystem Spec
01 Aug 2011   #17
pstidsen

MS Windows 7 Home Premium 64-bit SP1
 
 

AND, where can i get the CORRECT version of BlueSoleil??
My System SpecsSystem Spec
01 Aug 2011   #18
usasma
Microsoft MVP

 
 

Use a cooling pad to get more air into the laptop.

BlueSolei is available here: Download IVT Software
My System SpecsSystem Spec
02 Aug 2011   #19
pstidsen

MS Windows 7 Home Premium 64-bit SP1
 
 

I have otherwise not had that in a week. Do you want me to run the entire "package" (https://www.sevenforums.com/crashes-d...tructions.html) again, or ?????
My System SpecsSystem Spec
02 Aug 2011   #20
pstidsen

MS Windows 7 Home Premium 64-bit SP1
 
 

When I download BlueSolei downloading Windows drivers automatically. Is it ok?
My System SpecsSystem Spec
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 BSOD chrash




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