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Windows 7: 0x0000003b Error

26 Jul 2011   #1
Ram666

Microsoft Windows 7 Ultimate x64
 
 
0x0000003b Error

Hi guys,

I have this error, how can I solve it.

==================================================
Dump File : 072511-23930-01.dmp
Crash Time : 25-Jul-11 09:58:55 Cristi
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff800`0284374e
Parameter 3 : fffff880`0bad8e40
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70700
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16792 (win7_gdr.110408-1633)
Processor : x64
Crash Address : ntoskrnl.exe+70700
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\072511-23930-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 292,072
==================================================


My System SpecsSystem Spec
.
26 Jul 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Ram666 View Post
Hi guys,

I have this error, how can How can I solve it.

==================================================
Dump File : 072511-23930-01.dmp
Crash Time : 25-Jul-11 09:58:55 Cristi
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff800`0284374e
Parameter 3 : fffff880`0bad8e40
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70700
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16792 (win7_gdr.110408-1633)
Processor : x64
Crash Address : ntoskrnl.exe+70700
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\072511-23930-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 292,072
==================================================





To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.



To ensure minidumps are enabled:

Go to Start, in the Search Box type: sysdm.cpl, press Enter.
Under the Advanced tab, click on the Startup and Recovery Settings... button.
Ensure that Automatically restart is unchecked.
Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
OK your way out.
Reboot if changes have been made.
My System SpecsSystem Spec
26 Jul 2011   #3
Ram666

Microsoft Windows 7 Ultimate x64
 
 

I reposted properly.

system spec:


Computer:
Computer Type ACPI x64-based PC
Operating System Microsoft Windows 7 Ultimate
OS Service Pack -
Internet Explorer 8.0.7600.16385
DirectX DirectX 10.0
Computer Name CRISTI-PC
User Name Cristi
Logon Domain Cristi-PC
Date / Time 2011-07-26 / 12:56

Motherboard:
CPU Type DualCore Intel Core 2 Duo E6850, 3000 MHz (9 x 333)
Motherboard Name Asus P5K/EPU (2 PCI, 2 PCI-E x1, 2 PCI-E x16, 4 DDR2 DIMM, Audio, Gigabit LAN, IEEE-1394)
Motherboard Chipset Intel Bearlake P35
System Memory 4096 MB (DDR2-800 DDR2 SDRAM)
DIMM1: OCZ XTC Platinum OCZ2P8001G 1 GB DDR2-800 DDR2 SDRAM (5-5-5-15 @ 400 MHz) (4-5-5-13 @ 333 MHz) (3-4-4-10 @ 266 MHz)
DIMM2: Nanya M2Y1G64TU8HB0B-25C 1 GB DDR2-800 DDR2 SDRAM (5-5-5-18 @ 400 MHz) (4-4-4-12 @ 266 MHz) (3-3-3-9 @ 200 MHz)
DIMM3: OCZ XTC Platinum OCZ2P8001G 1 GB DDR2-800 DDR2 SDRAM (5-5-5-15 @ 400 MHz) (4-5-5-13 @ 333 MHz) (3-4-4-10 @ 266 MHz)
DIMM4: Nanya M2Y1G64TU8HB4B-25C 1 GB DDR2-800 DDR2 SDRAM (5-5-5-18 @ 400 MHz) (4-4-4-12 @ 266 MHz) (3-3-3-9 @ 200 MHz)
BIOS Type AMI (03/06/08)
Communication Port Communications Port (COM1)

Display:
Video Adapter NVIDIA GeForce GTS 250 (512 MB)
Video Adapter NVIDIA GeForce GTS 250 (512 MB)
3D Accelerator nVIDIA GeForce GTS 150
Monitor LG L1718S [17" LCD] (174388414)

Multimedia:
Audio Adapter Realtek ALC883 @ Intel 82801IB ICH9 - High Definition Audio Controller

Storage:
IDE Controller Standard Dual Channel PCI IDE Controller
IDE Controller Standard Dual Channel PCI IDE Controller
IDE Controller Standard Dual Channel PCI IDE Controller
Floppy Drive Floppy disk drive
Disk Drive SAMSUNG HD103SJ ATA Device (931 GB, IDE)
Disk Drive WDC WD1600AAJS-08PSA0 ATA Device (149 GB, IDE)
Optical Drive DTSoftBusCd00
Optical Drive HL-DT-ST DVD-RAM GSA-H55N ATA Device (DVD+R9:10x, DVD-R9:10x, DVD+RW:20x/8x, DVD-RW:20x/6x, DVD-RAM:12x, DVD-ROM:16x, CD:48x/32x/48x DVD+RW/DVD-RW/DVD-RAM)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 49624 MB (26984 MB free)
D: (NTFS) 100.6 GB (72.2 GB free)
F: (NTFS) 931.5 GB (740.7 GB free)
Total Size 1080.6 GB (839.3 GB free)

Input:
Keyboard Standard PS/2 Keyboard
Mouse Microsoft PS/2 Mouse

Network:
Primary IP Address 188.25.73.189
Primary MAC Address 00-1F-C6-6E-A5-C5
Network Adapter Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller (169.254.3.94)
Network Adapter Rds (188.25.73.189)

Peripherals:
Printer Fax
Printer Microsoft XPS Document Writer
FireWire Controller VIA VT6306/6307 Fire II IEEE1394 Host Controller (PHY: VIA VT6307)
USB1 Controller Intel 82801IB ICH9 - USB Universal Host Controller
USB1 Controller Intel 82801IB ICH9 - USB Universal Host Controller
USB1 Controller Intel 82801IB ICH9 - USB Universal Host Controller
USB1 Controller Intel 82801IB ICH9 - USB Universal Host Controller
USB1 Controller Intel 82801IB ICH9 - USB Universal Host Controller
USB1 Controller Intel 82801IB ICH9 - USB Universal Host Controller
USB2 Controller Intel 82801IB ICH9 - USB2 Enhanced Host Controller
USB2 Controller Intel 82801IB ICH9 - USB2 Enhanced Host Controller
Battery Microsoft Composite Battery

DMI:
DMI BIOS Vendor American Megatrends Inc.
DMI BIOS Version 0304
DMI System Manufacturer System manufacturer
DMI System Product P5K/EPU
DMI System Version System Version
DMI System Serial Number System Serial Number
DMI System UUID 6026001E-8C000132-4CAB001F-C66EA5C5
DMI Motherboard Manufacturer ASUSTeK Computer INC.
DMI Motherboard Product P5K/EPU
DMI Motherboard Version Rev 1.xx
DMI Motherboard Serial Number MS1C84BDJ501287
DMI Chassis Manufacturer Chassis Manufacture
DMI Chassis Version Chassis Version
DMI Chassis Serial Number Chassis Serial Number
DMI Chassis Asset Tag Asset-1234567890
DMI Chassis Type Desktop Case
DMI Total / Free Memory Sockets 4 / 0
My System SpecsSystem Spec
.

26 Jul 2011   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Ram666 View Post
I reposted properly.

system spec:


Computer:
Computer Type ACPI x64-based PC
Operating System Microsoft Windows 7 Ultimate
OS Service Pack -
Internet Explorer 8.0.7600.16385
DirectX DirectX 10.0
Computer Name CRISTI-PC
User Name Cristi
Logon Domain Cristi-PC
Date / Time 2011-07-26 / 12:56

Motherboard:
CPU Type DualCore Intel Core 2 Duo E6850, 3000 MHz (9 x 333)
Motherboard Name Asus P5K/EPU (2 PCI, 2 PCI-E x1, 2 PCI-E x16, 4 DDR2 DIMM, Audio, Gigabit LAN, IEEE-1394)
Motherboard Chipset Intel Bearlake P35
System Memory 4096 MB (DDR2-800 DDR2 SDRAM)
DIMM1: OCZ XTC Platinum OCZ2P8001G 1 GB DDR2-800 DDR2 SDRAM (5-5-5-15 @ 400 MHz) (4-5-5-13 @ 333 MHz) (3-4-4-10 @ 266 MHz)
DIMM2: Nanya M2Y1G64TU8HB0B-25C 1 GB DDR2-800 DDR2 SDRAM (5-5-5-18 @ 400 MHz) (4-4-4-12 @ 266 MHz) (3-3-3-9 @ 200 MHz)
DIMM3: OCZ XTC Platinum OCZ2P8001G 1 GB DDR2-800 DDR2 SDRAM (5-5-5-15 @ 400 MHz) (4-5-5-13 @ 333 MHz) (3-4-4-10 @ 266 MHz)
DIMM4: Nanya M2Y1G64TU8HB4B-25C 1 GB DDR2-800 DDR2 SDRAM (5-5-5-18 @ 400 MHz) (4-4-4-12 @ 266 MHz) (3-3-3-9 @ 200 MHz)
BIOS Type AMI (03/06/08)
Communication Port Communications Port (COM1)

Display:
Video Adapter NVIDIA GeForce GTS 250 (512 MB)
Video Adapter NVIDIA GeForce GTS 250 (512 MB)
3D Accelerator nVIDIA GeForce GTS 150
Monitor LG L1718S [17" LCD] (174388414)

Multimedia:
Audio Adapter Realtek ALC883 @ Intel 82801IB ICH9 - High Definition Audio Controller

Storage:
IDE Controller Standard Dual Channel PCI IDE Controller
IDE Controller Standard Dual Channel PCI IDE Controller
IDE Controller Standard Dual Channel PCI IDE Controller
Floppy Drive Floppy disk drive
Disk Drive SAMSUNG HD103SJ ATA Device (931 GB, IDE)
Disk Drive WDC WD1600AAJS-08PSA0 ATA Device (149 GB, IDE)
Optical Drive DTSoftBusCd00
Optical Drive HL-DT-ST DVD-RAM GSA-H55N ATA Device (DVD+R9:10x, DVD-R9:10x, DVD+RW:20x/8x, DVD-RW:20x/6x, DVD-RAM:12x, DVD-ROM:16x, CD:48x/32x/48x DVD+RW/DVD-RW/DVD-RAM)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 49624 MB (26984 MB free)
D: (NTFS) 100.6 GB (72.2 GB free)
F: (NTFS) 931.5 GB (740.7 GB free)
Total Size 1080.6 GB (839.3 GB free)

Input:
Keyboard Standard PS/2 Keyboard
Mouse Microsoft PS/2 Mouse

Network:
Primary IP Address 188.25.73.189
Primary MAC Address 00-1F-C6-6E-A5-C5
Network Adapter Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller (169.254.3.94)
Network Adapter Rds (188.25.73.189)

Peripherals:
Printer Fax
Printer Microsoft XPS Document Writer
FireWire Controller VIA VT6306/6307 Fire II IEEE1394 Host Controller (PHY: VIA VT6307)
USB1 Controller Intel 82801IB ICH9 - USB Universal Host Controller
USB1 Controller Intel 82801IB ICH9 - USB Universal Host Controller
USB1 Controller Intel 82801IB ICH9 - USB Universal Host Controller
USB1 Controller Intel 82801IB ICH9 - USB Universal Host Controller
USB1 Controller Intel 82801IB ICH9 - USB Universal Host Controller
USB1 Controller Intel 82801IB ICH9 - USB Universal Host Controller
USB2 Controller Intel 82801IB ICH9 - USB2 Enhanced Host Controller
USB2 Controller Intel 82801IB ICH9 - USB2 Enhanced Host Controller
Battery Microsoft Composite Battery

DMI:
DMI BIOS Vendor American Megatrends Inc.
DMI BIOS Version 0304
DMI System Manufacturer System manufacturer
DMI System Product P5K/EPU
DMI System Version System Version
DMI System Serial Number System Serial Number
DMI System UUID 6026001E-8C000132-4CAB001F-C66EA5C5
DMI Motherboard Manufacturer ASUSTeK Computer INC.
DMI Motherboard Product P5K/EPU
DMI Motherboard Version Rev 1.xx
DMI Motherboard Serial Number MS1C84BDJ501287
DMI Chassis Manufacturer Chassis Manufacture
DMI Chassis Version Chassis Version
DMI Chassis Serial Number Chassis Serial Number
DMI Chassis Asset Tag Asset-1234567890
DMI Chassis Type Desktop Case
DMI Total / Free Memory Sockets 4 / 0
1-ASACPI.SYS a major cause of BSOD's in the 2005 rev.

The pre 2009 version of this driver is a known BSOD cause.

The 2005 version of this driver is a known BSOD cause.
Please visit this link: ASUS teK Computer Inc. -Support- Drivers and Download P7P55D LE
ASUSTeK Computer Inc. -Support- Drivers and Download P7P55D LE

Scroll down to the Utilities category, then scroll down to the "ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit" (it's about the 12th item down).
Download and install it.
Go to C:\Windows\System32\drivers to check and make sure that the ASACPI.sys file is date stamped from 2009 or 2010 (NOT 2005).
My System SpecsSystem Spec
01 Aug 2011   #5
Ram666

Microsoft Windows 7 Ultimate x64
 
 

No more BSOD thanks to zigzag3143
My System SpecsSystem Spec
Reply

 0x0000003b Error




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