bsoc error 124


  1. Posts : 6
    windows 7 64-bit
       #1

    bsoc error 124


    Had my dell inspiron 560 for just over a month. I’m running windows 7 sp 1. I have upgraded my system with 8gb of ram, xfx ati radeon 5450 video card and the m-audio audiophile 192 sound card. I am having constent freezing and some times a high pitch screeching followed by the computer crashing, I sometimes get the bsod. When I get the bsod I get the error code 0x0000000000000124 ( I will put the full dump info and system info further down ). I have done some research on the net and found it to be related to either my sound card or my video card, I was woundering if there was any software which could check them for me. All my drivers are up todate, I have also disabled my onboard sound card in the bios and have not overclocked any of my hardware. If any has had the same problem or could help me I would be greatfull.
    Thanks
    Lee.

    processor: pentium (r) dual core cpu e500 @ 3.20ghz
    system type: 64-bit operating system

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 2057
    Additional information about the problem:
    BCCode: 124
    BCP1: 0000000000000000
    BCP2: FFFFFA800813E038
    BCP3: 00000000B2000040
    BCP4: 0000000000000800
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1
      My Computer


  2. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #2

    Your CPU is directly blamed
       Information
    Run Prime 95 to test your CPU. Carefully the instructions in this tutorial: CPU - Stress Test with Prime95. Run 3 separate tests, one on each of the settings (Blend, Small FFTs, Large FFTs). Post back with your results.

    Stop 0x124 - what it means and what to try
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 124, {0, fffffa800813e038, b2000040, 800}
    
    Unable to load image \SystemRoot\system32\DRIVERS\intelppm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for intelppm.sys
    *** ERROR: Module load completed but symbols could not be loaded for intelppm.sys
    Probably caused by : hardware
    
    Followup: MachineOwner
    ---------
    
    1: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa800813e038, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000b2000040, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000800, Low order 32-bits of the MCi_STATUS value.
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0x124_GenuineIntel
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  f
    
    STACK_TEXT:  
    fffff880`009f09d8 fffff800`0381aa3b : 00000000`00000124 00000000`00000000 fffffa80`0813e038 00000000`b2000040 : nt!KeBugCheckEx
    fffff880`009f09e0 fffff800`033ac563 : 00000000`00000001 fffffa80`080f7620 00000000`00000000 fffffa80`080f7670 : hal!HalBugCheckSystem+0x1e3
    fffff880`009f0a20 fffff800`0381a700 : 00000000`00000728 fffffa80`080f7620 fffff880`009f0db0 fffff880`009f0d00 : nt!WheaReportHwError+0x263
    fffff880`009f0a80 fffff800`0381a052 : fffffa80`080f7620 fffff880`009f0db0 fffffa80`080f7620 00000000`00000000 : hal!HalpMcaReportError+0x4c
    fffff880`009f0bd0 fffff800`03819f0d : 00000000`00000002 00000000`00000001 fffff880`009f0e30 00000000`00000000 : hal!HalpMceHandler+0x9e
    fffff880`009f0c10 fffff800`0380de88 : 00000000`00000000 fffff880`009e8180 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x55
    fffff880`009f0c40 fffff800`0329d5ec : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
    fffff880`009f0c70 fffff800`0329d453 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
    fffff880`009f0db0 fffff880`03e039c2 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
    fffff880`0311bc58 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : intelppm+0x39c2
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: hardware
    
    IMAGE_NAME:  hardware
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_BUS
    
    BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_BUS
    
    Followup: MachineOwner
    ---------
      My Computer


  3. Posts : 6
    windows 7 64-bit
    Thread Starter
       #3

    thanks yowanvista for your help. as soon as i get the results i will post them for you

    thanks lee
      My Computer


  4. Posts : 6
    windows 7 64-bit
    Thread Starter
       #4

    blend test : self test 720k passed
    self test 8k passed
    self test 800k passed
    self test 12k passed

    on self test 960k computer crashed after 1 hour 16 min

    small ffts test ran for 390 tests in 8 hours 40 mins with 0 errrors & 0 warnings

    large ffts test ran 361 tests in 9 hours 6 mins with 0 errors & 0 warnings

    hope this helps

    thanks lee
      My Computer


  5. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #5

    leep365 said:
    blend test : self test 720k passed
    self test 8k passed
    self test 800k passed
    self test 12k passed

    on self test 960k computer crashed after 1 hour 16 min

    small ffts test ran for 390 tests in 8 hours 40 mins with 0 errrors & 0 warnings

    large ffts test ran 361 tests in 9 hours 6 mins with 0 errors & 0 warnings

    hope this helps

    thanks lee
    Did it give any error on the 960K one?
      My Computer


  6. Posts : 6
    windows 7 64-bit
    Thread Starter
       #6

    no the computer froze so i had to turn the computer off by the power button, if there was a code would there be i away i could find it
      My Computer


  7. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #7

    Check the Prime95 log file
      My Computer


  8. Posts : 6
    windows 7 64-bit
    Thread Starter
       #8

    prime95 results
      My Computer


  9. Posts : 6
    windows 7 64-bit
    Thread Starter
       #9

    didnt have the 1st results so had to redo the test. computer crashed after 960k had passed. cant remember what the number was for the next test but it was the 1st test after 960k also computer ran for 1h 22 min before crashing
      My Computer


 

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