Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Multiple Blue Screens, no clue what to do.

28 Jul 2011   #1
Celestor

Windows 7 Home Premium 64bit
 
 
Multiple Blue Screens, no clue what to do.

Hello, this is my first post and I don't have much experience with PCs so bear with me. I have been getting numerous blue screen errors in the past few months varying in frequency. Recently it's become almost impossible to play any games as I always crash within 20-30min of opening the game (World of Warcraft). It appears I can sit on my desktop running Google Chrome, Teamspeak 3, and Steam for very long amounts of time for multiple hours without anything happening.

- I did a fresh re-install of Windows 7 64 Bit a few days ago, I continued to experience numerous crashes.
- Afterwords I decided to remove one of the two 2GB RAM sticks inside my computer hoping that it was a issue with the memory. I restarted and the blue screens appeared to have stopped for about 2.5 days, I could run WoW and Battlefield: Bad Company 2 without errors or crashes.
- Earlier today my luck ran out and I received more blue screens, appearing to be the exact same ones I had before taking out the RAM.
- Usually when I try to restart my computer after the blue screen the fans will instantly become very loud and then go low and then loud again then low, and etc. I have to leave it off for a while to let it start up quietly.
- I have the latest video card drivers installed (11.7)

- 64 Bit Windows 7 Home Premium
- Nope, re-installed multiple times before.
- Re-installed using OEM Disc from CyberPower
- 2 Years I believe
- 3-4 Days

-ATI Radeon HD 5870
-AMD Phenom II X4 965 Processor 3.4GHz
-2GB of installed RAM at the moment (have another 2G stick)
-Motherboard: GA-770T-USB3

I have attached 8 or so mini dumps of various errors I have been receiving, I appreciate any help you can give, I am getting really frustrated with not being able to play any games. I will try to reply as quickly as possible thank you for your patience.


My System SpecsSystem Spec
.
28 Jul 2011   #2
MvdB

Windows 7 64b Ultimate
 
 

Hello Celestor, welcome to SF!

You have multiple dump codes in there. Most seem to point to Graphic (directx) drivers. One points to a usb device... Hard to pinpoint exactly at this stage.

Let's save the possible usb problem for later, I suspect it is more your graphic drivers/directx...

Please help us by fully entering all data in your system profile?

Your DirectX drivers that are mentioned in the dump, should have been updated to the latest through Windows Update. Please check in your Maintenance Center that all updates are completed. Your logs say there's been some trouble in doing that..

If needed go here to find your latest directx drivers directly: Download Details - Microsoft Download Center - DirectX End-User Runtime

Please post back results after reboot and testing?

And please put in all your RAM. This is good for demanding games + if it part of the problem, they need to be in to test anyway....
My System SpecsSystem Spec
28 Jul 2011   #3
Celestor

Windows 7 Home Premium 64bit
 
 

Hi, thanks for getting back to me.

I will start on the things you suggested now, sorry I couldn't respond earlier I just woke up.
My System SpecsSystem Spec
.

28 Jul 2011   #4
Celestor

Windows 7 Home Premium 64bit
 
 

Alright, I finished installing the latest updates to Windows 7 and used your link to install DirectX. I also reseated the RAM that I took out and filled out my system profile. I will restart and launch up a game and tell you how it goes.
My System SpecsSystem Spec
28 Jul 2011   #5
Celestor

Windows 7 Home Premium 64bit
 
 

Well, I played WoW for 6 hours straight or so without any problems or crashes. I exited the game and launched BF3 Alpha Trial and began receiving tons of crashes on start up. I have lots more minidumps and I will upload them in a few minutes.
My System SpecsSystem Spec
29 Jul 2011   #6
MvdB

Windows 7 64b Ultimate
 
 

Ok, that will tell us more. I see no dumps yet though...

I'll check but expect the diff between those two games to be that the latter demands much more of your Graphical card an CPU/GPU power...
My System SpecsSystem Spec
30 Jul 2011   #7
Celestor

Windows 7 Home Premium 64bit
 
 

Sorry about no response, I crashed on my desktop and gave up on trying to get back in. Here are the dumps I said I was gonna post.
My System SpecsSystem Spec
31 Jul 2011   #8
MvdB

Windows 7 64b Ultimate
 
 

There seems to be something wrong with your ATI graphics drivers in these last dumps.

Please delete old carefully:
Quote:
When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using Driver Sweeper

Driver Sweeper is a fast tool to remove driver leftovers from your system. It's very important to remove your drivers on a proper way, because driver leftovers can cause problems like stability and startup problems. You can use it if you want to update/remove drivers from your system.

How to use ?

There are two methods to use Driver Sweeper.
Both methods achieve the same results. This method is always able to clean all files.

This method will delete remaining files upon reboot (if deleting failed). You can clean your drivers this way:

- Use the official uninstaller(s) of the driver(s) you want to uninstall.
- Reboot your PC in Safe Mode.
- Run Driver Sweeper and select what to clean.
- Analyse lists all the entries possible to remove, cleaning removes the entries selected.
- More drivers can be selected for the same cleaning process.

What can it be used for ?
The current supported drivers are NVIDIA (Display and Chipset), ATI (Display), Creative (Sound) Realtek (Sound), Ageia (PhysX) and Microsoft (Mouse).

Phyxion.net - Driver Sweeper
When it is removed then download and install the fresh copy, from the manufacturers' site if possible.
and update latest for you card :
Latest AMD Catalyst Video Driver for Windows 7
My System SpecsSystem Spec
31 Jul 2011   #9
Celestor

Windows 7 Home Premium 64bit
 
 

Alright I used the uninstaller to clear out my existing drivers then booted into safe mode and ran driver sweeper. Afterwards I rebooted and reinstalled 11.7 drivers. I will let you know how it goes.
My System SpecsSystem Spec
31 Jul 2011   #10
Celestor

Windows 7 Home Premium 64bit
 
 

Well I played for about 4 hours in World of Warcraft, then suddenly my computer crashed, I didn't get a blue screen or dump. I'll post again if I receive a dump or error message.
My System SpecsSystem Spec
Reply

 Multiple Blue Screens, no clue what to do.




Thread Tools




Similar help and support threads
Thread Forum
Multiple Blue screens Per Day
Hello, I am having a lot issues with my computer because it is constantly blue screening about once or twice in a 4 hour session. Dumpfile has been attached help would appreciated, Thanks! Sam
BSOD Help and Support
Keep getting multiple Blue screens of deaths
So every time I use the computer it just blue screens of deaths me maybe because it usually happens in the middle of League Of Legends, so is there a way to fix? Thanks, If you need anymore information just ask
BSOD Help and Support
Multiple blue screens
Hi After my windows 7 instalation became corrupt and i could no longer use the windows file browser i re installed windows fresh but sicne then i have been experiancing major instability in my system and random restarts and blue screens half of these blue screens dont even produce a blue screen...
BSOD Help and Support
multiple blue screens problem
It's start 2 days ago i happen to see IRQL not less or equal , bugged usb device , system service excesstion , bad pool (bad pool some thing i dont sure) , APC index dismatch and after i reinstall my window i see IRQL again... so i cam looking for help. it show up when i playing my game for some...
BSOD Help and Support
Multiple blue screens
Windows 7 Professional 32-bit Full Retail clean install OS Installation Age - 1 week System Hardware age - 2 years
BSOD Help and Support
Multiple blue screens of death
Hello, I think my problem might be kind of standard but I'm not sure. A few months ago I had my first BSOD, and then would get maybe one every 10-14 days or so. Nothing major, and usually the computer had been running for several hours so I assumed maybe it was an overheating problem or...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 20:55.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App