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Windows 7: Dxgmms1.sys bluescreen and more...

30 Jul 2011   #1
Sneerz

Windows 7 Ultimate x64
 
 
Dxgmms1.sys bluescreen and more...

Hi, I've had my computer for a year now with no problems until now. Recently, within the past month I had started getting strange bluescreens. They were not very common, but now it is just getting out of hand. I mostly encounter the dxgmms1 bluescreen when playing games (minecraft, battlefield), but things like NEITO.sys at other times. The bluescreens I have gotten are: dxgmms1.sys, NETO.sys, ndis.sys, and ntoskrnl.sys.

System info
-64 bit
-full version
-year old hardware
-year old os

Thanks


My System SpecsSystem Spec
.
30 Jul 2011   #2
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads
You can use MagicDisc as an alternative.

Remove TunUP Utilities since it could have messed up your system
Windows 7 does not need any 'TuneUp' software or whatsoever related utilities
Run SFC /SCANNOW Command - System File Checker

Run a scan of Malwarebytes

Run a RAM test RAM - Test with Memtest86+

Remove EVGA Precision
Code:
sptd.sys        fffff880`010c5000    fffff880`011eb000    0x00126000    0x4ad24632    12/10/2009 00:55:14
Code:
TuneUpUtilitiesDriver64.sys        fffff880`09631000    fffff880`09639000    0x00008000    0x4ab2238c    17/09/2009 15:54:52
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff880055bbfe8, The address that the exception occurred at
Arg3: fffff88007eb4698, Exception Record Address
Arg4: fffff88007eb3ef0, Context Record Address

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+98
fffff880`055bbfe8 48035020        add     rdx,qword ptr [rax+20h]

EXCEPTION_RECORD:  fffff88007eb4698 -- (.exr 0xfffff88007eb4698)
ExceptionAddress: fffff880055bbfe8 (dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+0x0000000000000098)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: ffffffffffffffff
Attempt to read from address ffffffffffffffff

CONTEXT:  fffff88007eb3ef0 -- (.cxr 0xfffff88007eb3ef0)
rax=7ffff8a0059e9880 rbx=fffff8a01e0d7e50 rcx=fffffa8006da7fc0
rdx=0000000000000060 rsi=fffffa80071194d0 rdi=fffffa800a16f000
rip=fffff880055bbfe8 rsp=fffff88007eb48d0 rbp=0000000000000000
 r8=fffffa8007119520  r9=fffff88007eb4901 r10=0000000000000000
r11=fffffa800a149410 r12=0000000000000000 r13=0000000000000000
r14=fffffa800ae7ebb0 r15=0000000000000027
iopl=0         nv up ei pl nz ac po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010216
dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+0x98:
fffff880`055bbfe8 48035020        add     rdx,qword ptr [rax+20h] ds:002b:7ffff8a0`059e98a0=????????????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  ffffffffffffffff

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80003d11100
 ffffffffffffffff 

FOLLOWUP_IP: 
dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+98
fffff880`055bbfe8 48035020        add     rdx,qword ptr [rax+20h]

BUGCHECK_STR:  0x7E

LAST_CONTROL_TRANSFER:  from fffff880055b9803 to fffff880055bbfe8

STACK_TEXT:  
fffff880`07eb48d0 fffff880`055b9803 : 00000000`00000000 fffffa80`10111000 00000000`00000010 fffff8a0`1e0d7e50 : dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+0x98
fffff880`07eb4910 fffff880`055d365d : 00000000`00000000 fffff8a0`059e9880 fffffa80`00000000 fffffa80`0ae7ebb0 : dxgmms1!VIDMM_GLOBAL::PrepareDmaBuffer+0xd6f
fffff880`07eb4ae0 fffff880`055d3398 : fffff880`036a8fc0 fffff880`055d2d00 fffffa80`00000000 fffffa80`00000000 : dxgmms1!VidSchiSubmitRenderCommand+0x241
fffff880`07eb4cd0 fffff880`055d2e96 : 00000000`00000000 fffffa80`0cb57940 00000000`00000080 fffffa80`0a149410 : dxgmms1!VidSchiSubmitQueueCommand+0x50
fffff880`07eb4d00 fffff800`03d7e32e : 00000000`0461fd69 fffffa80`0a03eb60 fffffa80`06a2b040 fffffa80`0a03eb60 : dxgmms1!VidSchiWorkerThread+0xd6
fffff880`07eb4d40 fffff800`03ad3666 : fffff880`036a4180 fffffa80`0a03eb60 fffff880`036af040 fffff880`0141e384 : nt!PspSystemThreadStartup+0x5a
fffff880`07eb4d80 00000000`00000000 : fffff880`07eb5000 fffff880`07eaf000 fffff880`07eb4680 00000000`00000000 : nt!KiStartSystemThread+0x16


SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+98

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: dxgmms1

IMAGE_NAME:  dxgmms1.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4ce799c1

STACK_COMMAND:  .cxr 0xfffff88007eb3ef0 ; kb

FAILURE_BUCKET_ID:  X64_0x7E_dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+98

BUCKET_ID:  X64_0x7E_dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+98

Followup: MachineOwner
---------
My System SpecsSystem Spec
30 Jul 2011   #3
Sneerz

Windows 7 Ultimate x64
 
 

Thank you for the reply.
I removed my ISO mounting program, and I will install the one recommended. I have already ran memtest and got no errors. I also removed TuneUp, but I don't know what EVGA precision is? I will also be running system file checker overnight. By the way--no bluescreens so far.
My System SpecsSystem Spec
.

03 Aug 2011   #4
Sneerz

Windows 7 Ultimate x64
 
 

I just got another dxgmms1.sys. Help is appreciated. My minidump is attached. Thanks.
My System SpecsSystem Spec
03 Aug 2011   #5
Sneerz

Windows 7 Ultimate x64
 
 

Help is still needed please.
My System SpecsSystem Spec
04 Aug 2011   #6
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

Do you use RivaTuner/MSI Afterburner? They have known issues with Windows 7
Remove such software
My System SpecsSystem Spec
05 Aug 2011   #7
Sneerz

Windows 7 Ultimate x64
 
 

I removed RivaTuner and MSI and now I am waiting to see if I get a bluescreen.
My System SpecsSystem Spec
05 Aug 2011   #8
Sneerz

Windows 7 Ultimate x64
 
 

I just got another bluescreen dxgmms1.sys while playing Bad Company 2. This is happening pretty often. I also ran SFC and Memtest and they both seemed fine. Thanks.
My System SpecsSystem Spec
07 Aug 2011   #9
Sneerz

Windows 7 Ultimate x64
 
 

I recently got a SYSTEM_SERVICE_EXCEPTION bluescreen that said ntoskrnl.exe was causing it. This is really a problem now, and I would really like some help. I also tried driver verifier, but it didn't seem to work right.
My System SpecsSystem Spec
08 Aug 2011   #10
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

Quote   Quote: Originally Posted by Sneerz View Post
I recently got a SYSTEM_SERVICE_EXCEPTION bluescreen that said ntoskrnl.exe was causing it. This is really a problem now, and I would really like some help. I also tried driver verifier, but it didn't seem to work right.
Please upload these dumps
My System SpecsSystem Spec
Reply

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