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#1
BSOD - when connecting USB device
Hi
I'm using Win 7 64bit and last year I bought a new Dell sp2309W monitor which has a built in USB web cam/microphone. Installation of software and use of monitor went without a hitch, everything, including the web cam worked, except that if the monitor was turned off before the computer was shut down or turned on after the machine was started - the computer crashed.
Eventually I unplugged the USB connection and everything (except the web cam) worked fine no more BSODs. However, last night I decided to reconnect the camera. As soon as the connection was made - crash. I restarted the machine and logged onto the desktop and within about 10 seconds - another crash. I re-installed the software and drivers from the original disc and checked that there were no later versions - still get BSOD.
In the attached zip file is the performance check and the output from 'BSOD Dump & System File Collection App'. This includes 50 dump files but the instructions with the app said not to modify the folder contents.
I hope you will be able to shed some light on my problem, certainly any help, guidance will be very much appreciated.
Thank you