Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows 7 crash on boot !!! pls help

03 Aug 2011   #11
jimdt7

Windows 7 Ultimate x32
 
 

I think that the start up repair isnt going to fix my laptop ! Is there any way i can boot windows from the cd ?


My System SpecsSystem Spec
.
03 Aug 2011   #12
usasma
Microsoft MVP

 
 

iastor.sys is the driver.
My System SpecsSystem Spec
03 Aug 2011   #13
jimdt7

Windows 7 Ultimate x32
 
 

I cant choose the iastor.sys I can only choose the iastor.inf

What to do ?
My System SpecsSystem Spec
.

03 Aug 2011   #14
usasma
Microsoft MVP

 
 

Please describe the exact steps that you've taken to get to that spot.
Also, try selecting the .inf file, it shouldn't hurt anything.
My System SpecsSystem Spec
03 Aug 2011   #15
jimdt7

Windows 7 Ultimate x32
 
 

Because I am writing from my iPod touch I can't write the steps. but I will be at a computer in a few hours. Now look
From the Dell manual I found that the drivers and utility's cd has some hardware diagnostics ! So I run the diagnostics and it couldn't find any hard drive to check ! Is there any possibility that the cable which connects the HD to the laptop is unpluged or moved a bit ?
My System SpecsSystem Spec
04 Aug 2011   #16
usasma
Microsoft MVP

 
 

Yes, it is possible, but it's also possible that the missing driver is causing this.
Another possibility is that the hard drive is dead/dying.

Since your system uses an Intel driver - and most of the Intel drivers are included in the Windows disks - then it's most likely that the computer would recognize this (so you should be able to see the hard drive using the recovery/repair DVD and that you should be able to see the hard drive using the built in diagnostics).

So, what remains is (in general)
- an issue with the hard drive
- an issue with the connection between the hard drive and the cable
- a bad cable
- an issue between the cable and it's connection to the motherboard
- an issue with the hard drive controller on the motherboard
- another issue with the motherboard
- an issue with other devices plugged into the motherboard

In a laptop the only thing that you can check is the hard drive and it's connection to the cable. To do this, remove the AC Adapter and battery, then open the hard drive cover and remove the hard drive. Plug it back in - ensuring that it's seated firmly, and try it again.

If that doesn't fix things, then try these free hardware diagnostics. At times these diagnostics will detect the hard drive when the built in tests don't:
Quote:
I suggest starting all troubleshooting with the following diagnostic tests. They'll save you a lot of time and heartache if there is a hardware failure, and you'll have the disks on hand in case you need them in the future:
Quote:
H/W Diagnostics:
Please start by running these bootable hardware diagnostics:
Memory Diagnostics (read the details at the link)
HD Diagnostic (read the details at the link) - Test ALL of the hard drives.

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Free Online AntiMalware Resources (read the details at the link)
There are also free, bootable antivirus disks at this link: Free Online AntiMalware Resources
If the hard drive still isn't recognized, then it's time to try another one. They're not all that expensive (I just purchased a 250 gB SATA drive for a laptop for $43 (US).
My System SpecsSystem Spec
05 Aug 2011   #17
jimdt7

Windows 7 Ultimate x32
 
 

Ok look i bought a new HD 500GB and installed windows 7 ! i also bought a device that converts your old hard drive to USB ! I connected it to my laptop and it sais that the HD (the old one) is empty !! I am very sad ! When i scanned the old hard drive the sea tools said that is has some bad sectors ! Is there any way i can retreive my files ???
My System SpecsSystem Spec
05 Aug 2011   #18
usasma
Microsoft MVP

 
 

You'll have to pick a data recovery firm to see what they can recover from your hard drive.
In the meantime, don't use it - as each use can make it more difficult to recover the data.
FWIW - this type of recovery is usually pretty expensive.
Good Luck!
My System SpecsSystem Spec
06 Aug 2011   #19
jimdt7

Windows 7 Ultimate x32
 
 

Do you know any good recovery programs ?
My System SpecsSystem Spec
06 Aug 2011   #20
usasma
Microsoft MVP

 
 

Nope, never had to use them.
I have used Data Recovery - Data Recovery Software - RAID Recovery - NAS Data Recovery - and they may be able to make recommendations.

At work we charge $50 to evaluate the drive, then we call you up and tell you if it's gonna be $250, $500, or $2000
We send it out to a local lab for this, so each area may be different.
My System SpecsSystem Spec
Reply

 Windows 7 crash on boot !!! pls help




Thread Tools




Similar help and support threads
Thread Forum
Windows 7 repeated crash and re-boot
Hi I have Windows 7 Home Premium on a Sony laptop which was running OK for some time. I recently attempted to install Ubuntu as a dual boot but it failed to install correctly. I cannot open the .dmp file but captured some info from the screen below. problem signature: Problem Event...
General Discussion
Windows 7 crash during boot then BSOD
Computer is a custom build The computer was working fine last night and when i booted it up this morning it gets to the windows logo during the startup process then crashes into a BSOD and restarts. Once it restarts it gives me option for windows startup repair or to start windows normally. ...
BSOD Help and Support
Cannot boot to windows DVD after crash
I have a dell xps laptop that crashed and when I restarted it went into a never ending startup repair loop. I tried using the recovery function to no luck and now I have created a bootable windows dvd. The problem is when I try to boot from it, either the bios or hitting F12 to select dvd it...
Installation & Setup
Windows boot crash
Hi all: First of all, sorry for my bad english. I have Windows 7 Professional x64 and, suddenly, when I turn on my computer, the MoBo said that I haven't got a Boot Media. I'm writing this post with a Live CD. This is the second time that this happened to me. The first time I put my Webcam,...
BSOD Help and Support
Crash! Can't boot into Windows 7 :(
Hey guys, I'm really in a bind now. I have windows 7 on my laptop and recently I installed a 320GB harddrive. Everything was working fine. I installed daemon tools a few weeks ago, and when I restarted it wouldn't let me boot, but choosing the option "last known good configuration" from the F8...
BSOD Help and Support
Windows 7 backup crash ? Dual Boot
I CAN perform a data backup using the Windows7 backup utility. But I really want the complete system backup to another HD that i have (internal) When it almost finishes, it stops and has "access violation" or some type of sector unable to read?? can anyone assist? thanks I have WinXP on...
System Security


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 00:05.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App