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Windows 7: Bsod

01 Aug 2011   #1
pinoiboinaz80

Windows 7 Ultimate x64
 
 
Bsod

Just bought a new PC from Cyberpower but ever since this computer got here a week ago, It didn't give me any convenience but BSOD atleast 4 or more a day everytime I use it. I will attach some info to further any explanations. Thanks a lot!


My System SpecsSystem Spec
.
01 Aug 2011   #2
pinoiboinaz80

Windows 7 Ultimate x64
 
 
Some more info:

Here are some more helpful infos you may need to know. Again, thanks for the help guys!
My System SpecsSystem Spec
02 Aug 2011   #3
pinoiboinaz80

Windows 7 Ultimate x64
 
 
BSOD after playing for not even 5 minutes.

Everytime I install ANY game and started playing it, not even after 5 minutes off the game play it all of a sudden gives me BSOD. Even when my wife plays some facebook games it also gives her BSOD after a couple of minutes of game play. Please help! We just bought this computer and it's already giving us a lot of problems.

I will include the system info and the dmp file as well. Thanks a lot guys!
My System SpecsSystem Spec
.

03 Aug 2011   #4
Jonathan_King

Windows 7 Professional x64
 
 

Hello,

Start by upgrading Kaspersky to the latest version:
Code:
Event[12612]:
  Log Name: System
  Source: Service Control Manager
  Date: 2011-07-31T15:38:26.764
  Event ID: 7031
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Esmeralda-PC
  Description: 
The Kaspersky Anti-Virus Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 10000 milliseconds: Restart the service.
If that is not an option, remove it completely with the tools found here: Removal tool for Kaspersky Lab products | Kaspersky Lab United States

Good replacement anti-virus: Virus, Spyware & Malware Protection | Microsoft Security Essentials

Uninstall Daemon Tools/Alcohol 120% and then remove SPTD with the tool found here: DuplexSecure - Downloads

Run RAM diagnostics: RAM - Test with Memtest86+

If the BSODs persist, upload a jcgriff2 report: https://www.sevenforums.com/crashes-d...tructions.html

...Summary of the dumps:
Code:

Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Tue Aug  2 14:32:32.219 2011 (UTC - 4:00)
System Uptime: 0 days 4:49:40.998
Probably caused by : ntkrnlmp.exe ( nt!CmpKcbCacheLookup+21b )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  explorer.exe
FAILURE_BUCKET_ID:  X64_0x3B_nt!CmpKcbCacheLookup+21b
BiosReleaseDate = 03/09/2011
SystemProductName = GA-870A-USB3
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Mon Aug  1 22:15:01.287 2011 (UTC - 4:00)
System Uptime: 0 days 1:55:33.066
Probably caused by : Ntfs.sys ( Ntfs!NtfsFindPrefixHashEntry+227 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  WerFault.exe
BUGCHECK_STR:  0x24
FAILURE_BUCKET_ID:  X64_0x24_Ntfs!NtfsFindPrefixHashEntry+227
BiosReleaseDate = 03/09/2011
SystemProductName = GA-870A-USB3
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
  
My System SpecsSystem Spec
Reply

 Bsod




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