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Windows 7: Rare BSOD During Cold Boot

02 Aug 2011   #1

Windows 7 Ultimate x64
Rare BSOD During Cold Boot

Hello everybody, I'm new here and thought this was the best place to (hopefully) get some answers.

I just upgraded my MB, CPU and RAM to my current specs and on occasion, during a cold boot, i will get a BSOD. Obviously, I have no idea why this is. I have ran Memtestx86 overnight to no avail. All components are less than 6 months old. The BSOD never stops me from booting, as it will make a memory dump and restart successfully and this only occurs maybe twice a week.

I have attached the info outline in the BSOD posting guide along with this post.

The device errors reported in the Performance Monitor Report are probably my phone, as I had it plugged in at the time of the report. Although I could be wrong.

I would greatly appreciate it if anyone would take the time to review this.

Thank you.

My System SpecsSystem Spec
03 Aug 2011   #2

Windows 7 Ultimate x64

Did I, uh, do something wrong? or....
My System SpecsSystem Spec
05 Aug 2011   #3
Microsoft MVP


Nothing wrong, it's just that there aren't that many of us who do this.

Please unplug your phone, reboot, and run the perfmon report again.

Please visit the PC Manufacturer's website and update ALL drivers for your system
Then visit Windows Update and get all available updates - reboot
Then visit Windows Update again and get Service Pack 1 (it's probably under Important Updates) - reboot
Then visit Windows Update again and get any remaining updates

Ensure that you update your amdxata.sys driver from Windows Update - it's dated from 2009, and there are 2010 and 2011 versions available (depending upon your system).

MSINFO32 suggests that one of the BSOD's is blamed on vsmon.exe - a component of Zone Alarm. Please uninstall this program. If you must have a 3rd party firewall, I'd suggest this program that increases the flexibility of the Windows firewall: Windows7FirewallControl: Sphinx Software

It also shows that you have Daemon Tools installed. This is a known BSOD cause on Win7 systems, so please uninstall it. Then, please use this free tool to ensure that the sptd.sys driver (the cause of the BSOD's) is removed from your system: DuplexSecure - FAQ - Remove 64 bit sptd.sys FYI - this driver is also in Alcohol 120%

Next is EVGA Precision, it's known to cause BSOD's on Win7 systems - so I'd uninstall it also.

This driver isn't compatible with Win7, please uninstall the Pinnacle program that uses it:
MarvinBus64.sys Fri Sep 23 17:17:03 2005 (433470CF)

Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\080211-29577-01.dmp]
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Tue Aug  2 14:11:50.758 2011 (UTC - 4:00)
System Uptime: 0 days 0:00:16.007
Probably caused by : ntkrnlmp.exe ( nt!KeWaitForSingleObject+17c )
FAILURE_BUCKET_ID:  X64_0xA_nt!KeWaitForSingleObject+17c
Bugcheck code 0000000A
Arguments 00000000`098a8140 00000000`00000002 00000000`00000001 fffff800`03084cdc
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\072711-23088-01.dmp]
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Wed Jul 27 17:18:59.872 2011 (UTC - 4:00)
System Uptime: 0 days 4:27:34.511
Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceExit+245 )
PROCESS_NAME:  vsmon.exe
FAILURE_BUCKET_ID:  X64_RAISED_IRQL_FAULT_vsmon.exe_nt!KiSystemServiceExit+245
Bugcheck code 0000004A
Arguments 00000000`73862dd9 00000000`00000002 00000000`00000000 fffff880`0551aca0
BiosVersion = 1101   
BiosReleaseDate = 11/22/2010
My System SpecsSystem Spec

06 Aug 2011   #4

Windows 7 Ultimate x64

Ok, so I installed all the drivers for the 980a chipset (the only drivers I didn't have installed) and now I randomly got this "BSOD". Really wasn't a BSOD, though, screen just froze on last frame and had to reset. Never done this before.

Attaching dump. Sorry about all the trouble...

The odd thing is that my mom's laptop has almost the same exact software that seems to be conflicting with my system, (everything except EVGA precision)and she has NO problems whatsoever. strange.....
My System SpecsSystem Spec
06 Aug 2011   #5
Microsoft MVP


Have you removed the programs that I suggested? If so, rerun the MSINFO32 report - as it shows that they are all still there.

The BSOD blames hardware, so I'd suggest starting with this article: Stop 0x124 - what it means and what to try

Beyond that, try these free diagnostics:
I suggest starting all troubleshooting with the following diagnostic tests. They'll save you a lot of time and heartache if there is a hardware failure, and you'll have the disks on hand in case you need them in the future:
H/W Diagnostics:
Please start by running these bootable hardware diagnostics:
Memory Diagnostics (read the details at the link)
HD Diagnostic (read the details at the link) - Test ALL of the hard drives.

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Free Online AntiMalware Resources (read the details at the link)
There are also free, bootable antivirus disks at this link: Free Online AntiMalware Resources
Then, if the above tests pass, I'd try these free stress tests:
FurMark download site: FurMark: VGA Stress Test, Graphics Card and GPU Stability Test, Burn-in Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net
FurMark Setup:
- If you have more than one GPU, select Multi-GPU during setup
- In the Run mode box, select "Stability Test" and "Log GPU Temperature"
Click "Go" to start the test
- Run the test until the GPU temperature maxes out - or until you start having problems (whichever comes first).
NOTE: Set the alarm to go off at 90บC. Then watch the system from that point on. If the system doesn't display a temperature, watch it constantly and turn it off at the first sign of video problems. DO NOT leave it it unmonitored, it can DAMAGE your video card!!!
If the temperature gets above 105บC, quit the test - the video card is overheating.
- Click "Quit" to exit
Prime95 download site: Free Software - GIMPS
Prime95 Setup:
- extract the contents of the zip file to a location of your choice
- double click on the executable file
- select "Just stress testing"
- select the "Blend" test. If you've already run MemTest overnight please run the "Small FFTs" test instead. (run all 3 if you find a problem and note how long it takes to error out with each)
- "Number of torture test threads to run" should equal the number of CPU's times 2 (if you're using hyperthreading).
The easiest way to figure this out is to go to Task Manager...Performance tab - and see the number of boxes under CPU Usage History
Then run the test for 6 to 24 hours - or until you get errors (whichever comes first).
This won't necessarily crash the system - but check the output in the test window for errors.
The Test selection box and the stress.txt file describes what components that the program stresses.
More details on the use of this test: Torture test your CPU with Prime95
More Video Stress Tests:
1. Thanks to VirGnarus for finding this test:
2. Two other video stress tests (may be more stressful than FurMark):
NOTE: I have had reports that some ISP's will block this website
Video Memory stress Test - ะœะ˜ะ NVIDIA / ะฃั‚ะธะปะธั‚ั‹ / VMT
Artifact Locator - ะœะ˜ะ NVIDIA / ะฃั‚ะธะปะธั‚ั‹ / Artifact Locator
Sorry, but I don't read the language that this website is made in.
3. Another interesting test that came to my attention: Download - OCCT Website english
USE AT YOUR OWN RISK - the program doesn't have a whole bunch of safety features to protect you from yourself!

Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\080511-41808-01.dmp]
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Sat Aug  6 02:05:33.442 2011 (UTC - 4:00)
System Uptime: 0 days 0:00:08.690
Probably caused by : hardware
BUGCHECK_STR:  0x124_AuthenticAMD
Bugcheck code 00000124
Arguments 00000000`00000000 fffffa80`036f58f8 00000000`00000000 00000000`00000000
My System SpecsSystem Spec

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