Intermittent explorer.exe crashes (ntdll.dll)


  1. Posts : 2
    Windows 7 Home Premium 64bit
       #1

    Intermittent explorer.exe crashes (ntdll.dll)


    Hi guys.

    This problem has been frustrating me for months. Explorer.exe keeps crashing at irregular intervals, the crash report denotes ntdll.dll as the culprit. I have uploaded a dump file. I hope someone can point me to the source of the problem.

    Your help is highly appreciated.

    Thanks. :)
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    ph4t3 said:
    Hi guys.

    This problem has been frustrating me for months. Explorer.exe keeps crashing at irregular intervals, the crash report denotes ntdll.dll as the culprit. I have uploaded a dump file. I hope someone can point me to the source of the problem.

    Your help is highly appreciated.

    Thanks. :)

    Though incomplete this crash was relatd to NGSCM64.DLL Next Gen Suite Common Modules Nokia 6.86.134.6 PhoneBrowse. I would remove it to test, and failing that I would re-install the most recent version
      My Computer


  3. Posts : 2
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    Thanks for the reply. After removing the above mentioned program and all related dll's, I have still had multiple explorer crashes. Attached is another dumpfile.

    Thanks once again. :)

    P.S. What tool are you guys using to analyze the dumpfile?
      My Computer


 

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