BSOD: systemroot\system32\ntkrnlpa.exe


  1. Posts : 2
    Windows 7 Ultimate 32-bit
       #1

    BSOD: systemroot\system32\ntkrnlpa.exe


    Hi guys,
    So I keep on getting the BSOD problems similar to this person
    Installed Windows 7 on my netbook but keep getting the blue screen - Microsoft Answers
    and I followed the instructions in the best answer and I attached the minidump files,
    but I don't know how to read it and from there what to do.
    Any sort of help would be great :)
    Last edited by lolomg; 07 Aug 2011 at 15:34.
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    lolomg said:
    Hi guys,
    So I keep on getting the BSOD problems similar to this person
    Installed Windows 7 on my netbook but keep getting the blue screen - Microsoft Answers
    and I followed the instructions in the best answer and I attached the minidump files,
    but I don't know how to read it and from there what to do.
    Any sort of help would be great :)

    You attached the text files and they are not what we need. They are far too small to be dmp files




    To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

    The procedure:

    * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
    * Zip up the copy.
    * Attach the ZIP archive to your post using the "paperclip" (file attachments) button.



    To ensure minidumps are enabled:

    Go to Start, in the Search Box type: sysdm.cpl, press Enter.
    Under the Advanced tab, click on the Startup and Recovery Settings... button.
    Ensure that Automatically restart is unchecked.
    Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
    Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
    OK your way out.
    Reboot if changes have been made.
      My Computer


  3. Posts : 2
    Windows 7 Ultimate 32-bit
    Thread Starter
       #3

    hopefully these are the right files this time. The previous files I just copied what showed up on the debugger and put them in a txt file.
      My Computer


 

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