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Windows 7: Blue Screen of Death "tcip.sys"

11 Aug 2011   #11
panais

Windows 7 Ultimate 64bit SP1
 
 

Quote   Quote: Originally Posted by hamtetutu View Post
So far, a bluescreen always occur during the Installation for Intel System Driver Update even after uninstalling and attempting to re-install it.
Ok,please read everything carefully!

No you didnt uninstall System Requirements Lab,uninstall it from your system because is the source of the bsod.

Go to,Start\Control Panel\Programs and Features,set it by name and uninstall all and any System Requirements Lab you find there.

Then check in C:\Program Files (x86) for the folder with the name SystemRequirementsLab and if its still there delete it.

You can safely remove it. It is installed when you do scans like CanYouRunIt which shows you what games your computer can run.So uninstall System Requirements Lab and dont run again the CanYouRunIt or anything similar!

From this amd website you can see what exactly is the Can You Run It http://sites.amd.com/us/game/technolog y/Pages/can-you-run-it.aspx (just take a look dont run it)

------------------------------------------------
In the case you just deleted System Requirements Lab folder from C:\Program Files (x86) and you didnt use the Start\Control Panel\Programs and Features.Then run the Can You Run It let it install and then use the Start\Control Panel\Programs and Features to completely uninstall and remove it from your system.
----------------------------------------------
Finish with the uninstallation ,dont try anything else and post back with the results.


My System SpecsSystem Spec
.
12 Aug 2011   #12
hamtetutu

Windows 7 Ultimate x64
 
 

I've checked my Control Panel\Programs and features and I don't see a single System Requirements Lab. Also I checked in my C:\Program Files (x86) and theres no folder called SystemRequirementsLab. I did not do anything else just like you said. I did not delete the System Requirements Lab folder. I just went to control panel and uninstalled it.
My System SpecsSystem Spec
12 Aug 2011   #13
panais

Windows 7 Ultimate 64bit SP1
 
 

Ok,

Uninstall and clean norton from your system using the ftp://ftp.symantec.com/public/englis...moval_Tool.exe

Download and install mse Virus, Spyware & Malware Protection | Microsoft Security Essentials

Enable windows firewall.

------------------
Post back with any results
My System SpecsSystem Spec
.

12 Aug 2011   #14
hamtetutu

Windows 7 Ultimate x64
 
 

I've uninstalled norton internet security 2011, installed Microsoft Security Essentials and enabled Windows Firewall. Should I try to run Intel Driver Update Utility again? I'm afraid it might still bluescreen because of the System Requirements Lab from the site that you have to run.
My System SpecsSystem Spec
12 Aug 2011   #15
panais

Windows 7 Ultimate 64bit SP1
 
 

Quote   Quote: Originally Posted by hamtetutu View Post
I've uninstalled norton internet security 2011, installed Microsoft Security Essentials and enabled Windows Firewall. Should I try to run Intel Driver Update Utility again? I'm afraid it might still bluescreen because of the System Requirements Lab from the site that you have to run.
Dont open or run again any CanYouRunIt from System Requirements Lab or amd websites because it will reinstall the System Requirements Lab software.Dont try to update anything from any other website.

Just try to run the Driver Update Utility.

From these websites

Intel® Driver Update Utility

http://downloadcenter.intel.com/

If you have any new crash please upload the new bsod file.
My System SpecsSystem Spec
12 Aug 2011   #16
hamtetutu

Windows 7 Ultimate x64
 
 

Yes, but whenever I click on "Check your system for latest updates", it installs the system requirements lab.
My System SpecsSystem Spec
12 Aug 2011   #17
hamtetutu

Windows 7 Ultimate x64
 
 

Should I not press yes to the installation, it shows this
My System SpecsSystem Spec
12 Aug 2011   #18
hamtetutu

Windows 7 Ultimate x64
 
 

It bluescreened. Here's the minidump from this particular BSOD. It still shows the same cpudrv64.sys
My System SpecsSystem Spec
12 Aug 2011   #19
panais

Windows 7 Ultimate 64bit SP1
 
 

Quote   Quote: Originally Posted by hamtetutu View Post
It bluescreened. Here's the minidump from this particular BSOD. It still shows the same cpudrv64.sys
Ok follow these steps,

Use this website http://sites.amd.com/us/game/technol...ou-run-it.aspx

And run the Can You Run It let it install and then use the Start\Control Panel\Programs and Features to completely uninstall and remove it from your system.(set the list by name)

Then

Download,install update and scan with http://www.superantispyware.com/down...NTISPYWAREFREE

Download,install update and scan with http://www.malwarebytes.org/products/malwarebytes_free
My System SpecsSystem Spec
12 Aug 2011   #20
hamtetutu

Windows 7 Ultimate x64
 
 

I've done as you said. But it worries me that according to the control panel, when it is installed, the file size is only 450kb. Seems corrupted.
My System SpecsSystem Spec
Reply

 Blue Screen of Death "tcip.sys"




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