Blue Screen of Death "tcip.sys"

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  1. Posts : 20
    Windows 7 Ultimate x64
       #1

    Blue Screen of Death "tcip.sys"


    Hi, I recently had alot of BSODs on my PC (about twice to thrice a day at max) and decided to seek help here. I don't know much about computers but I have attached the .zip file as required.
    I'm using Windows 7 Ultimate 64-bit Full retail version (installed on self-built computer)
    The pc is about 3 months old (The motherboard and hard disk is about 1 month) and the OS is about 1 month old (since last installation).

    (I managed to read some stuff when it blue screened but it stated something about tcip.sys and DRIVER_IRQL_NOT_LESS_THAN_EQUAL. Not sure if this helps )

    Thanks in advance.
    Last edited by hamtetutu; 08 Aug 2011 at 07:28. Reason: Typed something wrong.
      My Computer


  2. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #2

    hamtetutu said:
    Hi, I recently had alot of BSODs on my PC (about twice to thrice a day at max) and decided to seek help here. I don't know much about computers but I have attached the .zip file as required.
    I'm using Windows 7 Ultimate 64-bit Full retail version (installed on self-built computer)
    The pc is about 3 months old (The motherboard and hard disk is about 1 month) and the OS is about 1 month old (since last installation).

    (I managed to read some stuff when it blue screened but it stated something about tcip.sys and DRIVER_IRQL_NOT_LESS_THAN_EQUAL. Not sure if this helps )

    Thanks in advance.
    Hi hamtetutu welcome to SF :)

    Please update your Intel based Ethernet Adapter.

    Intel® Driver Update Utility

    http://downloadcenter.intel.com/

    -------------------
    Finish with the above step and post back with any results.
    Last edited by panais; 08 Aug 2011 at 08:34.
      My Computer


  3. Posts : 20
    Windows 7 Ultimate x64
    Thread Starter
       #3

    I tried using the Intel Driver Update Utility on both Internet Explorer 9 and Google Chrome but it can't seem to work. I've tried downloading it too and it still won't run.
      My Computer


  4. Posts : 20
    Windows 7 Ultimate x64
    Thread Starter
       #4

    It says that The connection to intel-drv-ws.systemrequirementslab.com was interrupted and Error 101 (net::ERR_CONNECTION_RESET): The connection was reset when I use google chrome and it's blank on Internet Explorer 9. I did refresh the page once because it was just showing "installing" for a long time.

    P.s it bluescreened but showed a different .sys and error code. (Which is cpu64drv.sys)
    Last edited by hamtetutu; 08 Aug 2011 at 22:14. Reason: Bluescreened. cpu64drv.sys
      My Computer


  5. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #5

    hamtetutu said:
    It says that The connection to intel-drv-ws.systemrequirementslab.com was interrupted and Error 101 (net::ERR_CONNECTION_RESET): The connection was reset when I use google chrome and it's blank on Internet Explorer 9. I did refresh the page once because it was just showing "installing" for a long time.

    P.s it bluescreened but showed a different .sys and error code. (Which is cpu64drv.sys)
    For the Intel Driver Update Utility you need to have Java installed.


    Also update motherboard chipset and bios.


    And please upload the new bsod file.
      My Computer


  6. Posts : 20
    Windows 7 Ultimate x64
    Thread Starter
       #6

    Ok thank you but the latest BSOD occured when I tried running the Intel Driver Update Utility. I've attached the latest minidumps including from the last one. I do have Java installed. And I'm not sure where and how to update my motherboard's chipset and bios. I'm using the Asus Crosshair IV Extreme for my mobo.
      My Computer


  7. Posts : 20
    Windows 7 Ultimate x64
    Thread Starter
       #7

    It bluescreened again when I tried running the Intel Driver Update Utility
      My Computer


  8. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #8

    hamtetutu said:
    It bluescreened again when I tried running the Intel Driver Update Utility
    The crash was caused by the driver for System Requirements Lab System Requirements Lab. I would uninstall that software.


    Your motherboard update website http://www.asus.com/Motherboards/AMD...reme/#download
      My Computer


  9. Posts : 20
    Windows 7 Ultimate x64
    Thread Starter
       #9

    I uninstalled System Requirements Lab and restarted my computer before attempting to install the Intel Driver Update utility. It seems to still cause the same bluescreen and on the 2nd attempt to install it, it gets stuck and shows "Installing" forever. Here's the collection of minidumps so far.
      My Computer


  10. Posts : 20
    Windows 7 Ultimate x64
    Thread Starter
       #10

    So far, a bluescreen always occur during the Installation for Intel System Driver Update even after uninstalling and attempting to re-install it.
      My Computer


 
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