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Windows 7: System crash, BSOD's on new HTPC build

10 Aug 2011   #11
Lutfij

Windows 7 x64
 
 

sorry for the double post, I'm inviting Moderators to delte this post,

I edited my previous post, please check


My System SpecsSystem Spec
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10 Aug 2011   #12
jcgriff2

Windows 7 - Vista
 
 

I do understand about no-SP1 because of the crashes, but usually 2 initial Windows Updates get through before license validation occurs.

Did you run memtest86+ one stick at a time and alternate the slots?

I would suggest that you rerun the jcgriff2 BSOD app after reinstall or check the Event Viewer yourself (Custom Views, Admin Events) for signs of trouble.

Regards. . .

jcgriff2

`
My System SpecsSystem Spec
10 Aug 2011   #13
Lutfij

Windows 7 x64
 
 

Quote:
I do understand about no-SP1 because of the crashes, but usually 2 initial Windows Updates get through before license validation occurs.
even after I've done a clean install? on all the occasions, I formatted the drives clean...during win os install page

Quote:
Did you run memtest86+ one stick at a time and alternate the slots?
i ran the test with both sticks installed on ram slots 2 and 4(the white ones - according to the manual) and no errors.

However, now that you mention it, I had only the 250GB Maxtor/Seagate HDD hooked up while the 2TB samsung was disconnected...and i got a bsod when i was online replying to this thread.
My System SpecsSystem Spec
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10 Aug 2011   #14
Lutfij

Windows 7 x64
 
 

okay so here's the update;

1| removed Seagate drive
2| restructured the partition on Samsung 2TB Drive
3| installed windows
4| prior to installation, i downloaded drivers, all the latest ones from intel, etron, realtek and compared them to ECS' site for which one was latest.
5| have installed codecs, plugins and even watched movies.
6| installed all updates except for SP1 - that will take some bandwidth, I'll update to SP1 when I'm returning this rig to my pal (provided the problems over)
7| surely enough I don't get BSOD f4 anymore
8| watched a lil bit of tron legacy on the machine
9| installed daemon tools lite to install MS office from an image file....BUT - got this code a while ago.
only happens when i go to install MS office 2007

error 101

I've included the BSOD file and the image of the error code.

Hope these can shine some light :/

P.S; didn't run memtest yet and the voltages for my ram in BIOS are set to default which is 1.562V command rate is also set to default

and I'm having trouble shutting down the rig. If i hit the shut down button in start menu, it either powered down and then restarted or display goes out while the cpu fan, lights and temp (on 80 port) still run.
My System SpecsSystem Spec
11 Aug 2011   #15
jcgriff2

Windows 7 - Vista
 
 

Quote   Quote: Originally Posted by Lutfij View Post
9| installed daemon tools lite to install MS office from an image file....BUT - got this code a while ago.
only happens when i go to install MS office 2007

error 101
Hi -

Bugcheck 0x101 = CPU hang

Intel graphics driver was listed on the stack -
Code:
igdkmd64.sys    Sun Apr 10 14:50:59 2011 (4DA1FC13)
http://sysnative.com/0x1/DriverReference.html#igdkmd64.sys

Info on 0x101 - STOP 0x101: CLOCK_WATCHDOG_TIMEOUT troubleshtg

Daemon Tools may be involved here. Daemon/ Alcohol driver sptd.sys is known to cause BSODs in Windows 7 & Vista.

The BSOD does show setup.exe, likely the MS Office installation you mentioned. I would suggest getting rid of Daemon & installing MS Office via the DVD.

I noticed that your system clock is off by about 7 days. The system files and BSOD have timestamp = 4 August 2011

Set Windows Time - Set the clock

Test CPU - https://www.sevenforums.com/tutorials...t-prime95.html



Windbg Logs
--> http://sysnative.com/bsod2011/jcgrif..._jcgriff2_.txt
--> http://sysnative.com/bsod2011/jcgrif...riff2_.txt.zip

Regards. . .
jcgriff2

`

BSOD SUMMARY
Code:

Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\080411-27627-01.dmp]
Built by: 7600.16841.amd64fre.win7_gdr.110622-1503
Debug session time: Wed Aug  3 23:44:27.626 2011 (GMT-4)
System Uptime: 0 days 0:05:12.548
*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
BUGCHECK_STR:  CLOCK_WATCHDOG_TIMEOUT_4_PROC
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  setup.exe
FAILURE_BUCKET_ID:  X64_CLOCK_WATCHDOG_TIMEOUT_4_PROC_ANALYSIS_INCONCLUSIVE
Bugcheck code 00000101
Arguments 00000000`00000031 00000000`00000000 fffff880`03364180 00000000`00000002

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My System SpecsSystem Spec
11 Aug 2011   #16
Lutfij

Windows 7 x64
 
 

okay then Daemon tools is the next thing to remove from the equation

but i also mentioned that my rig is able to shut down when i select shut down from the start menu. after a few seconds the rig powers back up again...would you guys have an answer for this?

thank you very much for all your help so far!
My System SpecsSystem Spec
11 Aug 2011   #17
jcgriff2

Windows 7 - Vista
 
 

Hi -

That sounds like a restart.

Shut the system down via command line - see if it stays off.

Bring up elevated Admin cmd screen -
START | type cmd.exe | RIGHT-click on cmd.exe above under "Programs" | "Run as Administrator" | paste -
Code:
shutdown /s 
Regards. . .

jcgriff2

`
My System SpecsSystem Spec
14 Aug 2011   #18
Lutfij

Windows 7 x64
 
 

hey there;

i uninstalled daemon tools lite and also go tried of the imaged MS office 2007 installer

but a new problem persists, every-time i connect the USB HDD, i get an error code 101 and at one point when i connected the USB drive to the USB3.0 ports, i got a screen artifacting.

I also tried shutting down the PC via the shutdown button, no luck - the pc shuts off and from a cold start, the pc powers back up again. I also did what you advised, to shutdown the rig via cmd, administator privilege's and shutdown/s after less than a min, the rig powers down but it boots back up again from a cold start...

I'm at my witts end...and i feel that the board needs to be RMA'd

Please advise.
My System SpecsSystem Spec
02 Sep 2011   #19
Lutfij

Windows 7 x64
 
 

this problem has been solved by changing;
1st| the HDD which gave me the f4(sounds like a middlefinger BSOD code ) :lol:
2nd| after some feedback with a member on tom's hardware i did some google'ing and came with these answers and the eventual solution to the BSOD when i hooked up a USB HDD.

Quote:
BSOD codes for overclocking
0x101 = increase vcore
0x124 = increase/decrease QPI/VTT first, if not increase/decrease vcore... H67/P67 increase/decrease Vcore first then qpi/vtt second.
on i7 45nm, usually means too little VVT/QPI for the speed of Uncore
on i7 32nm SB, usually means too little vCore
0x0A = unstable RAM/IMC, increase QPI first, if that doesn't work increase vcore
0x1E = increase vcore
0x3B = increase vcore
0x3D = increase vcore
0xD1 = QPI/VTT, increase/decrease as necessary, can also be unstable Ram, raise Ram voltage
0x9C = QPI/VTT most likely, but increasing vcore has helped in some instances
0x50 = RAM timings/Frequency or uncore multi unstable, increase RAM voltage or adjust QPI/VTT, or lower uncore if you're higher than 2x
0x109 = Not enough or too Much memory voltage
0x116 = Low IOH (NB) voltage, GPU issue (most common when running multi-GPU/overclocking GPU)
0x7E = Corrupted OS file, possibly from overclocking. Run sfc /scannow and chkdsk /r

This is taken from XS Forum. A user there posted this. Thought it would help over here.
more in these two links;
BSOD Error codes....

and this

The ULTIMATE Sandy Bridge OC Guide + P67A-UD7 Performance Review - Overclock.net - Overclocking.net

please follow this thread to followup on what had happened.

Hope these help solve anyone else's problems similar to mine
Ciao.
My System SpecsSystem Spec
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 System crash, BSOD's on new HTPC build




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