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Windows 7: Blue Screen Problem plz help !

09 Aug 2011   #1
begration

windows 7 ultimate 64
 
 
Blue Screen Problem plz help !

My PC crashes with blue screen the troubleshooter gives this as the problem. Any help would be greatly appreciated>

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 2057
Additional information about the problem:
BCCode: 7f
BCP1: 0000000000000008
BCP2: 0000000080050031
BCP3: 00000000000406F8
BCP4: FFFFF80002C7DB04
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\080911-22822-01.dmp
C:\Windows\Temp\WER-28111-0.sysdata.xml
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My System SpecsSystem Spec
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09 Aug 2011   #2
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

My System SpecsSystem Spec
09 Aug 2011   #3
begration

windows 7 ultimate 64
 
 

Sorry , new and not too technical

Windows 7 Ultimate
Intel Core2 Quad CPU
Q9400 @2.6GHZ 2.67 GHZ
RAM: 8 gb
System 64 bit
will do rest now
Windows 7 Ultimate 2009
Intel Core2 Quad CPU
Q9400 @2.6GHZ 2.67 GHZ
RAM: 8 gb
System 64 bit
OEM ID 00426-OEM-8992662-00006
My System SpecsSystem Spec
.

09 Aug 2011   #4
begration

windows 7 ultimate 64
 
 

Here are zip files
My System SpecsSystem Spec
09 Aug 2011   #5
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

Quote   Quote: Originally Posted by begration View Post
Here are zip files
Seems you've uploaded the wrong file, you should upload the zip file named Windows_NT6_BSOD_jcgriff2 located in your Documents folder

Do you have Zone Alarm or any McAfee software installed?
My System SpecsSystem Spec
11 Aug 2011   #6
begration

windows 7 ultimate 64
 
 

Here is correct zip file. I have avg installed and zone alarm
My System SpecsSystem Spec
11 Aug 2011   #7
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

Zone Alarm Firewall caused the BSODs, remove it

Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads
You can use MagicDisc as an alternative.

Code:
sptd.sys        fffff880`010a6000    fffff880`011cc000    0x00126000    0x4ad24632    12/10/2009 00:55:14
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

UNEXPECTED_KERNEL_MODE_TRAP (7f)
This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault).  The first number in the
bugcheck params is the number of the trap (8 = double fault, etc)
Consult an Intel x86 family manual to learn more about what these
traps are. Here is a *portion* of those codes:
If kv shows a taskGate
        use .tss on the part before the colon, then kv.
Else if kv shows a trapframe
        use .trap on that value
Else
        .trap on the appropriate frame will show where the trap was taken
        (on x86, this will be the ebp that goes with the procedure KiTrap)
Endif
kb will then show the corrected stack.
Arguments:
Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
Arg2: 0000000080050031
Arg3: 00000000000406f8
Arg4: fffff80002c7db04

Debugging Details:
------------------


BUGCHECK_STR:  0x7f_8

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff80002c72c69 to fffff80002c73700

STACK_TEXT:  
fffff880`02f6ace8 fffff800`02c72c69 : 00000000`0000007f 00000000`00000008 00000000`80050031 00000000`000406f8 : nt!KeBugCheckEx
fffff880`02f6acf0 fffff800`02c71132 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff880`02f6ae30 fffff800`02c7db04 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDoubleFaultAbort+0xb2
fffff880`03a52fb0 fffff800`02c78da7 : 00000002`00000002 00000000`0282f068 00000000`00000000 00000000`0282f2f0 : nt!SepMandatoryIntegrityCheck+0x14
fffff880`03a53030 fffff800`02c3bf32 : fffffa80`0a52f080 00000000`00000001 00000000`00000000 fffffa80`07a7c7c8 : nt!SeAccessCheckWithHint+0x317
fffff880`03a53110 fffff880`01606c5a : 00000000`026d8570 00000000`02840230 00000000`003a2770 000007fe`fdc61931 : nt!SeAccessCheckFromState+0x102
fffff880`03a53800 fffff880`0160494f : 00000000`c0000022 00000000`00000000 000007ff`fffdf000 000007fe`fdc61aa2 : NETIO!CompareSecurityContexts+0x6a
fffff880`03a53870 fffff880`016069b5 : 00000000`00000000 00000000`00000000 00000000`77704670 00000000`00000000 : NETIO!MatchValues+0xef
fffff880`03a538c0 fffff880`01606845 : fffffa80`08484420 fffffa80`0a3ea7f0 fffff880`03a53ae8 fffff880`03a54220 : NETIO!FilterMatch+0x95
fffff880`03a53910 fffff880`01607ccb : 00000000`00000000 00000000`00000000 fffff880`03a54220 fffff880`03a53ad0 : NETIO!IndexListClassify+0x69
fffff880`03a53990 fffff880`0183d3a7 : fffff880`03a53e68 fffff880`03a53e68 fffff880`03a54ba0 fffffa80`06d6c280 : NETIO!KfdClassify+0xa4e
fffff880`03a53d00 fffff880`018367ee : fffff880`01945690 00000000`00000000 fffffa80`099ef6e0 00000000`00000000 : tcpip!WfpAleClassify+0x57
fffff880`03a53d40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : tcpip!WfpAlepAuthorizeSend+0x94e


STACK_COMMAND:  kb

FOLLOWUP_IP: 
NETIO!CompareSecurityContexts+6a
fffff880`01606c5a 448b442470      mov     r8d,dword ptr [rsp+70h]

SYMBOL_STACK_INDEX:  6

SYMBOL_NAME:  NETIO!CompareSecurityContexts+6a

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: NETIO

IMAGE_NAME:  NETIO.SYS

DEBUG_FLR_IMAGE_TIMESTAMP:  4bbe946f

FAILURE_BUCKET_ID:  X64_0x7f_8_NETIO!CompareSecurityContexts+6a

BUCKET_ID:  X64_0x7f_8_NETIO!CompareSecurityContexts+6a

Followup: MachineOwner
---------
My System SpecsSystem Spec
11 Aug 2011   #8
begration

windows 7 ultimate 64
 
 

Thanks very much. If i uninstall zone alarm, will my pc be more vulnerable? Should I use something else?
Sorry to ask but I am lacking knowledge
My System SpecsSystem Spec
11 Aug 2011   #9
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

Quote   Quote: Originally Posted by begration View Post
Thanks very much. If i uninstall zone alarm, will my pc be more vulnerable? Should I use something else?
Sorry to ask but I am lacking knowledge
No, you can still use the Windows Firewall
My System SpecsSystem Spec
Reply

 Blue Screen Problem plz help !




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