Windows crashes when logging in after accidently aborted win update


  1. Posts : 3
    Windows 7 Ultimate x64
       #1

    Windows crashes when logging in after accidently aborted win update


    I was getting ready for bed yesterday and turned off my laptop. I forgot that i had taken out the battery, so when i unplugged the power cord the machine died in the middle of a windows update. Now, whenever i try to log onto the laptop, windows stop working. When i ctrl - alt - del and log off my profile, it returns to the log on screen. I try to hit the install updates and shut down button, but it just shuts down immediately. When i turn it back on it says it's configuring updates, goes to the login screen and i get the same message when i log in.

    I'm now stuck in this cycle, with several friends telling me i have to reinstall windows.
    Anything i can do to fix this problem?

    (I'm really hopeless with computers, so this is the best information i can provide without some guidance)
      My Computer


  2. Posts : 1,808
    Windows 7 64b Ultimate
       #2

    Hello Ixiaz, welcome to SF!

    Can you try this: Windows Update - Reset

    If needed try in Safe Mode w/ networking Safe Mode - Windows 7 Forums
      My Computer


  3. Posts : 240
    Win 8 RP, Win 7, XP
       #3

    Try System Restore

    OPTION TWO
    Through System Recovery Options at Boot

    You should choose a Restore point that was created before the update started.
      My Computer


  4. Posts : 3
    Windows 7 Ultimate x64
    Thread Starter
       #4

    MvdB said:
    Hello Ixiaz, welcome to SF!

    Can you try this: Windows Update - Reset

    If needed try in Safe Mode w/ networking Safe Mode - Windows 7 Forums

    When i try to start in safe mode, i can log in without windows crashing, however, when i try to click any icon or file whatsoever, everything freezes up for about 2 seconds, then the screen flashes, almost like when you update a browser. Nothing else happens


    When i try to log in normally, i get this message.

    Windows Explorer has stopped working.
    A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available
    Last edited by Ixiaz; 11 Aug 2011 at 10:13.
      My Computer


  5. Posts : 1,808
    Windows 7 64b Ultimate
       #5

    In that case you need to do the restore. Hope you have a W7 restore disk?
      My Computer


  6. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #6

    This might help and can't hurt. sfc /scannow from comd prompt. If it finds and fixes a problem run it two more times.
      My Computer


  7. Posts : 3
    Windows 7 Ultimate x64
    Thread Starter
       #7

    Layback Bear said:
    This might help and can't hurt. sfc /scannow from comd prompt. If it finds and fixes a problem run it two more times.
    Went over to an IT-friend of mine. Tried all the above to no avail. Midways into it however, we remembered that i have two separate hard-drives, one containing only windows 7 and the other one containing all my files and backups for all the drivers. We opted to take the easy way out and reinstall windows.

    Thanks for the quick replies and all the help, you guys are the best, even if the problem was "unsolvable" with the exception of a reinstall.

    -Ixiaz
      My Computer


  8. Posts : 1,808
    Windows 7 64b Ultimate
       #8

    Thx for posting back, and yes, sometimes a reinstall is the best or quickest way forward. Good to have data and W7 on diff disks!
      My Computer


 

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