BSOD STOP: 0x3B atikmdag.sys/STOP: 0x7E dxgmms1.sys


  1. Posts : 2
    Windows 7
       #1

    BSOD STOP: 0x3B atikmdag.sys/STOP: 0x7E dxgmms1.sys


    Guys I'm at a loss I'm getting BSOD's all the time I really don't know what
    to do with it, and I'm not computer heavy so.
    If someone here could help me that would be appreciated.
    I've included a Dxdiag file with the rest.
    Last edited by Njits; 12 Aug 2011 at 10:29.
      My Computer


  2. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #2

    Njits said:
    Guys I'm at a loss I'm getting BSOD's all the time I really don't know what
    to do with it I'm not computer heavy so.
    If someone here could help me that would be appreciated.
    I've included a Dxdiag file with the rest.
    Hi Njits welcome to SF :)

    Please follow these steps in this order,

    Uninstall and clean bitdefender from your system using the http://www.bitdefender.com/files/Kno...stall_Tool.exe

    Download and install mse Virus, Spyware & Malware Protection | Microsoft Security Essentials

    Enable windows firewall.

    Download and install Phyxion.net - Driver Sweeper

    Download the most recent software driver for your graphic card
    AMD Graphics Drivers & Software

    Uninstall ati software/driver,restart in safe mode,use driver sweeper to clean any ati remaining fragments,restart.

    Install the new ati software/driver.

    Update DirectX.

    Update your Realtek HD Audio Driver
    http://www.realtek.com.tw/downloads/...Level=3&Conn=2

    Uninstall any virtual driver software you use,daemon tools,alcohol120%....

    And clean sptd because is notorious source of bsod using this tool
    http://www.duplexsecure.com/en/downloads

    For virtual drive download,install and ude the
    http://www.magiciso.com/tutorials/mi...c-overview.htm

    --------------------------------
    Finish with the above steps and post back with ANY results.
      My Computer


  3. Posts : 2
    Windows 7
    Thread Starter
       #3

    Are you suggesting that i should stop using Bit-defender indefinitely or just reinstall it after I did
    the the whole process?
      My Computer


  4. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #4

    Njits said:
    Are you suggesting that i should stop using Bit-defender indefinitely or just reinstall it after I did
    the the whole process?
    We try to find and eliminate any bsod sources and bitdefender in many cases had issues win win7 and causes bsod.

    So for the moment,please follow and finish the above steps,work,play as usual,wait for results and post back.
      My Computer


 

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