Bluescreen at Windows boot. Help :(


  1. Gunvalk
    Posts : 1
    Windows 7 RTM 7600
       New #1

    Bluescreen at Windows boot. Help :(


    Not sure which section to post this in but I keep getting a bluescreen at windows boot, however not everytime. I'm not sure what it says because it only says up for about 2 seconds but I do have this:


    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033
    Additional information about the problem:
    BCCode: 50
    BCP1: FFFFF8000669F690
    BCP2: 0000000000000000
    BCP3: FFFFF8000669F690
    BCP4: 0000000000000002
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1
    Files that help describe the problem:
    C:\Windows\Minidump\072409-30656-01.dmp
    C:\Users\Haley\AppData\Local\Temp\WER-174171-0.sysdata.xml
    Read our privacy statement online:
    http://go.microsoft.com/fwlink/?link...8&clcid=0x0409
    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt

    Anyone know what the problem could be? Thanks
      My Computer
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  3. zigzag3143
    Posts : 28,845
    Win 8 Release candidate 8400
       New #2

    BSOD


    Gunvalk said:
    Not sure which section to post this in but I keep getting a bluescreen at windows boot, however not everytime. I'm not sure what it says because it only says up for about 2 seconds but I do have this:


    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033
    Additional information about the problem:
    BCCode: 50
    BCP1: FFFFF8000669F690
    BCP2: 0000000000000000
    BCP3: FFFFF8000669F690
    BCP4: 0000000000000002
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1
    Files that help describe the problem:
    C:\Windows\Minidump\072409-30656-01.dmp
    C:\Users\Haley\AppData\Local\Temp\WER-174171-0.sysdata.xml
    Read our privacy statement online:
    Windows 7 Pre-Release (Release Candidate) Privacy Statement Highlights
    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt

    Anyone know what the problem could be? Thanks
    Hi
    First thing you could do is to go into C:\windows\minidump and take the dump file (the dmp file shown above) zip it and upload it so we could take a look. We could also use you system specs if you haven't filled them in.

    Waiting for info

    Ken
      My Computer
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  4. floryann2006
    Posts : 3
    windows 7 ultimate
       New #3

    Hi, I have the same problem(it happens frequently). Dmp files I attached here
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  6. zigzag3143
    Posts : 28,845
    Win 8 Release candidate 8400
       New #4

    floryann2006 said:
    Hi, I have the same problem(it happens frequently). Dmp files I attached here



    Hi and welcome

    TBH this is the first time I have ever seen this error and so had to do some digging. One possible cause is an iomega.zip drive. Some hardware like it may also be the cause.

    All of the dumps are identical so no help there

    Code:
    121609-14445-01.dmp    12/16/2009 10:02:53 PM    ATTEMPTED_SWITCH_FROM_DPC    0x100000b8    0x82b6a280    0x86baca00    0x82b5dfd0    0x00000000    ntkrnlpa.exe    ntkrnlpa.exe+67966                    
121609-15194-01.dmp    12/16/2009 10:12:51 PM    ATTEMPTED_SWITCH_FROM_DPC    0x100000b8    0x82b73280    0x85f753b8    0x82b66fd0    0x00000000    ntkrnlpa.exe    ntkrnlpa.exe+67966                    
121609-15241-01.dmp    12/16/2009 7:50:04 PM    ATTEMPTED_SWITCH_FROM_DPC    0x100000b8    0x82b78280    0x85f3c6b0    0x82b6bfd0    0x00000000    ntkrnlpa.exe    ntkrnlpa.exe+67966                    
121609-16426-01.dmp    12/16/2009 9:37:29 PM    ATTEMPTED_SWITCH_FROM_DPC    0x100000b8    0x82b41280    0x86fa4d48    0x82b34fd0    0x00000000    ntkrnlpa.exe    ntkrnlpa.exe+67966                    
122309-15178-01.dmp    12/23/2009 7:39:56 PM    ATTEMPTED_SWITCH_FROM_DPC    0x100000b8    0x82b75280    0x86154020    0x82b68fd0    0x00000000    ntkrnlpa.exe    ntkrnlpa.exe+67966                    
122309-22916-01.dmp    12/23/2009 7:34:47 PM    ATTEMPTED_SWITCH_FROM_DPC    0x100000b8    0x86fa6270    0x86025d48    0x8dbdefd0    0x00000000    ntkrnlpa.exe    ntkrnlpa.exe+67966
    These drivers are old and need to be updated
    Code:
    steth.sys        0x94c00000    0x94c09d80    0x00009d80    0x435cc54c    10/24/2005 6:28:12 AM                        
lpwdm.sys        0x94f29000    0x94f2cf00    0x00003f00    0x435f9082    10/26/2005 9:19:46 AM                        
st330.sys        0x94f21000    0x94f28700    0x00007700    0x435f9083    10/26/2005 9:19:47 AM                        
stbus.sys        0x94f2d000    0x94f30180    0x00003180    0x435f9083    10/26/2005 9:19:47 AM
    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\121609-14445-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*d:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0x82a37000 PsLoadedModuleList = 0x82b7f810
Debug session time: Wed Dec 16 15:01:14.363 2009 (GMT-5)
System Uptime: 0 days 0:00:18.064
Loading Kernel Symbols
...............................................................
................................................................
.
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 100000B8, {82b6a280, 86baca00, 82b5dfd0, 0}

Probably caused by : ntkrpamp.exe ( nt!KiSwapContext+26 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

ATTEMPTED_SWITCH_FROM_DPC (b8)
A wait operation, attach process, or yield was attempted from a DPC routine.
This is an illegal operation and the stack track will lead to the offending
code and original DPC routine.
Arguments:
Arg1: 82b6a280, Original thread which is the cause of the failure
Arg2: 86baca00, New thread
Arg3: 82b5dfd0, Stack address of the original thread
Arg4: 00000000

Debugging Details:
------------------


FAULTING_THREAD:  82b6a280

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xB8

PROCESS_NAME:  System

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from 82a9e8c7 to 82a9e966

STACK_TEXT:  
82b5da90 82a9e8c7 00000000 82b6ea4c 82b60d20 nt!KiSwapContext+0x26
82b5dac4 82a9e777 82b60d20 00000000 00000001 nt!KiExitDispatcher+0x140
82b5daf8 82a4dda1 82b6ea4c 00000000 00000000 nt!KeSetEvent+0xb2
82b5db0c 82b29202 82b28f69 82b28efe 00000000 nt!PpmReleaseLock+0x15
82b5db10 82b28f69 82b28efe 00000000 00000000 nt!PpmCheckEnd+0x14
82b5db14 82b28efe 00000000 00000000 00000000 nt!PpmCheckRun+0x5a
82b5db38 82aa104d 82b6ec58 00000000 857d1d46 nt!PpmCheckStart+0x4d
82b5db7c 82aa0ff1 82b60d20 82b5dca8 00000001 nt!KiProcessTimerDpcTable+0x50
82b5dc68 82aa0eae 82b60d20 82b5dca8 00000000 nt!KiProcessExpiredTimerList+0x101
82b5dcdc 82a9f20e 00000485 85fa9d48 82b6a280 nt!KiTimerExpiration+0x25c
82b5dd20 82a9f038 00000000 0000000e 00000000 nt!KiRetireDpcList+0xcb
82b5dd24 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0x38


STACK_COMMAND:  .thread 0xffffffff82b6a280 ; kb

FOLLOWUP_IP: 
nt!KiSwapContext+26
82a9e966 8b2c24          mov     ebp,dword ptr [esp]

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  nt!KiSwapContext+26

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrpamp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc007

FAILURE_BUCKET_ID:  0xB8_nt!KiSwapContext+26

BUCKET_ID:  0xB8_nt!KiSwapContext+26

Followup: MachineOwner
---------
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  7. floryann2006
    Posts : 3
    windows 7 ultimate
       New #5

    Thank you very much for your reply, I found the problem is the ADSL modem ... using driver for Windows Vista. I have to install a driver for Windows 7 and I will keep you
      My Computer
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  8. floryann2006
    Posts : 3
    windows 7 ultimate
       New #6

    I installed drivers for Windows 7, but the problem persists ... it's probably the RAM. Windows 7 works perfectly, except sometimes on boot
      My Computer
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  10. GromNaN
    Posts : 1
    Windows Seven Professional FR
       New #7

    Hi,

    I have have the same problem: always a blue screen when I try to start Windows Seven normally. I have done some Windows Updates and installed a new driver recently but I can't restore my system (I don't know why I have any backup).

    My PC start well in safe mode and safe mode with network (That's why I can post here).

    I join the minidump of the crach, if you can help me.

    Thank you.

    PS: I've not found how to read the dmp file correctly.
    Last edited by GromNaN; 14 Mar 2010 at 15:56. Reason: In English
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