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Windows 7: Blue Screen of Death

12 Aug 2011   #1
Calvin614

Windows 7 Home Premium 64bit
 
 
Blue Screen of Death

I close my laptop at night without shutting down and the past couple of mornings when I turn it on it says it had BSOD.

System specs are:
  • 64 bit
  • Windows 7 is original OS installed and came pre-installed
  • I got the laptop 1 year and 1 month ago, but the problem has happened months ago, but more frequent recently
Thanks for the help!


My System SpecsSystem Spec
.
12 Aug 2011   #2
panais

Windows 7 Ultimate 64bit SP1
 
 

Quote   Quote: Originally Posted by Calvin614 View Post
I close my laptop at night without shutting down and the past couple of mornings when I turn it on it says it had BSOD.

System specs are:
  • 64 bit
  • Windows 7 is original OS installed and came pre-installed
  • I got the laptop 1 year and 1 month ago, but the problem has happened months ago, but more frequent recently
Thanks for the help!
Hi Calvin614 welcome to SF :)

Please follow these steps in this order,

Uninstall and clean norton from your system using ftp://ftp.symantec.com/public/englis...moval_Tool.exe

Download and install mse Virus, Spyware & Malware Protection | Microsoft Security Essentials

Enable windows firewall.

Update the Intel Wireless Driver http://downloadcenter.intel.com/Default.aspx

-----------------
Finish with the above steps and post back with ANY results.
My System SpecsSystem Spec
12 Aug 2011   #3
Calvin614

Windows 7 Home Premium 64bit
 
 

Thank you for the reply. I have completed all the steps posted above. No more Norton or Symantec on my laptop, wireless driver updated, and firewall is enabled.

Just curious, what is the updated wireless driver going to do for me and was there anything wrong with the previous version or was it just outdated?
My System SpecsSystem Spec
.

12 Aug 2011   #4
panais

Windows 7 Ultimate 64bit SP1
 
 

Quote   Quote: Originally Posted by Calvin614 View Post
Thank you for the reply. I have completed all the steps posted above. No more Norton or Symantec on my laptop, wireless driver updated, and firewall is enabled.

Just curious, what is the updated wireless driver going to do for me and was there anything wrong with the previous version or was it just outdated?
Outdated drivers in many cases cause bsod.

In your case this driver was old and the minidumps points it as the bsod source.

Did you had/have again any new bsod after finish with the above steps?
My System SpecsSystem Spec
12 Aug 2011   #5
Calvin614

Windows 7 Home Premium 64bit
 
 

No, I have not had another BSOD since then. It has only been a few minutes though. Thanks for the help and I'll post again if it happens again!
My System SpecsSystem Spec
12 Aug 2011   #6
panais

Windows 7 Ultimate 64bit SP1
 
 

Quote   Quote: Originally Posted by Calvin614 View Post
No, I have not had another BSOD since then. It has only been a few minutes though. Thanks for the help and I'll post again if it happens again!
Well work play as usual and post back with ANY results.
My System SpecsSystem Spec
Reply

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