BSODs, need helping identifying cause - dumps included

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  1. Posts : 90
    windows 7 professional 64 bit
    Thread Starter
       #91

    I have installed all available updates, it says windows update is up to date there are no available updates for your computer
      My Computer


  2. Posts : 90
    windows 7 professional 64 bit
    Thread Starter
       #92

    panais said:
    Yes please upload the new minidump file.

    Did you find anything? : o
      My Computer


  3. Posts : 1,808
    Windows 7 64b Ultimate
       #93

    jon0705 said:
    I have installed all available updates, it says windows update is up to date there are no available updates for your computer

    Did you follow the tutorial to RESET Windows Update?
      My Computer


  4. Posts : 1,808
    Windows 7 64b Ultimate
       #94

    I'm afraid you might have malware:

    HTML Code:
    Event[51]:
      Log Name: System
      Source: Service Control Manager
      Date: 2011-09-03T15:43:02.456
      Event ID: 7000
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: jon-PC
      Description: 
    The SVKP service failed to start due to the following error: 
    The system cannot find the file specified.
    This SVKP service could be ok... but a lot of times this message means it is malware.

    Please run a full scan of an up to date AV and an Anti Malware like Malwarebytes.
      My Computer


  5. Posts : 90
    windows 7 professional 64 bit
    Thread Starter
       #95

    Not yet, Will do. Im running a full malwarebytes scan now (edit) no threats detected, ran supe ranti spyware too, was only cookies and stuff, have cleaned it all
    Last edited by jon0705; 05 Sep 2011 at 06:38.
      My Computer


  6. Posts : 90
    windows 7 professional 64 bit
    Thread Starter
       #96

    By the way, with windows update reset, should i Only Reset Windows Update History, or To Reset and Reregister Windows Update Components?
      My Computer


  7. Posts : 1,808
    Windows 7 64b Ultimate
       #97

    Only the history, that should do it..
      My Computer


  8. Posts : 90
    windows 7 professional 64 bit
    Thread Starter
       #98

    Okay, i have followed the steps, windows update was reset as shown, is there anything else i should do?
      My Computer


  9. Posts : 90
    windows 7 professional 64 bit
    Thread Starter
       #99

    Had another blue screen while playing bad company 2, the menu was fine, the actual game graphics became a load of grey black and purple pixels then my input came up on the screen and then was just flashing black and white before finally blue screening, something about directx. heres the dumps
      My Computer


  10. Posts : 1,808
    Windows 7 64b Ultimate
       #100

    Your last dump was a hardware error:
    Your .dmp file shows a stop error of 0x124 which is a general hardware error .

    A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint.

    Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress.

    You can read more on this error and what to try here... Stop 0x124 - what it means and what to try Stop 0x124 - what it means and what to try
    The second to last pointed to a graphics driver.


    So I suspect your graphics card for now. As you also have onboard graphics, could you take out the graphics card and run on your mobo to see if that is stable?
      My Computer


 
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