BSOD - “bugcode_usb_driver”


  1. Posts : 8
    Windows 7 Home Premium 64bit
       #1

    BSOD - “bugcode_usb_driver”


    I've been getting random blue screens and I would really appreciate someone's help with determining what is the cause. The times of recent BSOD's were:
    10/28/11 around 3:20pm
    11/6/11 around 8:40pm
    11/7/11 around 12:25pm

    Any help with this would be greatly appreciated. I'm worried if I continue getting these it will ruin my PC or I'll lose something important that I'm working on. Thanks for your time and assistance! - Mario


    System Information
    Windows 7 Home Premium 64-bit (OEM)
    HP Pavilion dm4 - 1160us
    Intel Core i5-450M @ 2.40GHz
    4GB DDR3 SDRAM (2 Dimm)
    500GB (7200RPM)

    Laptop Age: 10 months
      My Computer


  2. Posts : 845
    Windows 7 - Vista
       #2

    Hi -

    Is Intel WiDi connected via USB?

    What is plugged into USB ports?

    Intel WiDi driver should be updated -
    Code:
    WDKMD.sys    Wed Mar 31 01:19:47 2010 (4BB2DB73)
    http://downloadcenter.intel.com/Deta...&DwnldID=20367

    If BSODs persist, run the Driver Verifier -- Driver Verifier - sysnative.com - MVP


    Regards. . .

    jcgriff2


    `




    BSOD SUMMARY
    Code:
    
    Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\110711-44132-01.dmp]
    Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
    Debug session time: Mon Nov  7 15:23:09.691 2011 (GMT-5)
    System Uptime: 0 days 2:28:34.784
    BugCheck FE, {8, 6, 5, fffffa80075407a0}
    Probably caused by : usbhub.sys ( usbhub!UsbhHubProcessChangeWorker+ec )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0xFE
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  X64_0xFE_usbhub!UsbhHubProcessChangeWorker+ec
    Bugcheck code 000000FE
    Arguments 00000000`00000008 00000000`00000006 00000000`00000005 fffffa80`075407a0
    BiosVersion = F.26
    BiosReleaseDate = 02/14/2011
    SystemManufacturer = Hewlett-Packard
    SystemProductName = HP Pavilion dm4 Notebook PC     
    MaxSpeed:     2400
    CurrentSpeed: 2394
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\110611-42541-01.dmp]
    Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
    Debug session time: Sun Nov  6 23:42:56.427 2011 (GMT-5)
    System Uptime: 3 days 22:54:06.895
    BugCheck FE, {8, 6, 5, fffffa800565f7a0}
    Probably caused by : usbhub.sys ( usbhub!UsbhHubProcessChangeWorker+ec )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0xFE
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  X64_0xFE_usbhub!UsbhHubProcessChangeWorker+ec
    Bugcheck code 000000FE
    Arguments 00000000`00000008 00000000`00000006 00000000`00000005 fffffa80`0565f7a0
    BiosVersion = F.26
    BiosReleaseDate = 02/14/2011
    SystemManufacturer = Hewlett-Packard
    SystemProductName = HP Pavilion dm4 Notebook PC     
    MaxSpeed:     2400
    CurrentSpeed: 2394
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\102811-47174-01.dmp]
    Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
    Debug session time: Fri Oct 28 17:20:34.485 2011 (GMT-5)
    System Uptime: 4 days 8:39:25.953
    BugCheck FE, {8, 6, 5, fffffa800890c7a0}
    Probably caused by : usbhub.sys ( usbhub!UsbhHubProcessChangeWorker+ec )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0xFE
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  X64_0xFE_usbhub!UsbhHubProcessChangeWorker+ec
    Bugcheck code 000000FE
    Arguments 00000000`00000008 00000000`00000006 00000000`00000005 fffffa80`0890c7a0
    BiosVersion = F.26
    BiosReleaseDate = 02/14/2011
    SystemManufacturer = Hewlett-Packard
    SystemProductName = HP Pavilion dm4 Notebook PC     
    MaxSpeed:     2400
    CurrentSpeed: 2394
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
      
    
    by jcgriff2     
                 
             J. C. Griffith, Microsoft MVP   
                 
               https://mvp.support.microsoft.com/profile/Griffith   
    
    
               www.sysnative.com
                 
               www.jcgriff2.com 
    
    
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ
    
    
      
      My Computer


  3. Posts : 8
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    Thanks for the reply. The only thing I have plugged into the USB is a Logitech wireless mouse. Could that be it?
      My Computer


  4. Posts : 845
    Windows 7 - Vista
       #4

    Hi -

    Update Logitech SetPoint drivers -
    Code:
    LHidFilt.Sys      Wed Jun 17 12:49:39 2009 (4A391EA3)
    LMouFilt.Sys      Wed Jun 17 12:49:43 2009 (4A391EA7)
    http://sysnative.com/0x1/DriverReference.html#LHidFilt.Sys
    http://sysnative.com/0x1/DriverReference.html#LMouFilt.Sys

    See if BSODs persist.

    Regards. . .

    jcgriff2

    `
      My Computer


  5. Posts : 8
    Windows 7 Home Premium 64bit
    Thread Starter
       #5

    Thanks for your help with this jcgriff2! I followed your recommendation and I'm hoping it works. If that's not it, I'm suspecting that it's static electricity that some how enters through the USB. The body of my laptop is aluminum and I often get shocked by it.
      My Computer


  6. Posts : 845
    Windows 7 - Vista
       #6

    Anything is possible, I guess.

    However, if such a phenomenon was occurring, I would expect to see varying bugchecks, not literal identical ones.
    Code:
    BugCheck FE, {8, 6, 5, fffffa80075407a0}
    FAILURE_BUCKET_ID:  X64_0xFE_usbhub!UsbhHubProcessChangeWorker+ec
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    BugCheck FE, {8, 6, 5, fffffa800565f7a0}
    FAILURE_BUCKET_ID:  X64_0xFE_usbhub!UsbhHubProcessChangeWorker+ec
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    BugCheck FE, {8, 6, 5, fffffa800890c7a0}
    FAILURE_BUCKET_ID:  X64_0xFE_usbhub!UsbhHubProcessChangeWorker+ec 
    These 3 crashes are way too similar to be caused by a power surge, IMO.

    If the Realtek driver updates don't end the BSODs, run Driver Verifier.

    Please let us know the outcome. Thank you.

    Regards. . .

    jcgriff2

    `
      My Computer


 

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