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BSOD on Compaq Presario CQ61-401SA
Hi,
I'm experiencing the BSOD on my Compaq Presario CQ61-401SA Notebook PC. I've followed the posting instructions and would be extremely grateful for any help
Thanks
Rich
Hi,
I'm experiencing the BSOD on my Compaq Presario CQ61-401SA Notebook PC. I've followed the posting instructions and would be extremely grateful for any help
Thanks
Rich
Several of these were blamed on ataport.sys. Some very old drivers need updating including your raid, storage, and others.
I would update the old drivers
Code:iirsp.sys 12/13/2005 5:47:54 PM fffff880`01702000 fffff880`01713000 0x00011000 0x439f418a nfrd960.sys 6/6/2006 5:11:48 PM fffff880`0191e000 fffff880`0192e000 0x00010000 0x4485ef94 adpu320.sys 2/27/2007 8:04:15 PM fffff880`0158d000 fffff880`015bc000 0x0002f000 0x45e4c6ff adpahci.sys 5/1/2007 1:30:09 PM fffff880`01537000 fffff880`0158d000 0x00056000 0x46377921 arc.sys 5/24/2007 5:27:55 PM fffff880`01452000 fffff880`0146b000 0x00019000 0x4656035b SiSRaid2.sys 9/24/2008 2:28:20 PM fffff880`01a00000 fffff880`01a0e000 0x0000e000 0x48da86c4 sisraid4.sys 10/1/2008 5:56:04 PM fffff880`01a0e000 fffff880`01a26000 0x00018000 0x48e3f1f4 adp94xx.sys 12/5/2008 7:54:42 PM fffff880`014bc000 fffff880`01537000 0x0007b000 0x4939bf42 lsi_fc.sys 12/9/2008 6:46:09 PM fffff880`01713000 fffff880`01732000 0x0001f000 0x493ef531 arcsas.sys 1/14/2009 3:27:37 PM fffff880`0146b000 fffff880`01486000 0x0001b000 0x496e3ca9 ql2300.sys 1/22/2009 7:05:06 PM fffff880`01a4f000 fffff880`01bf3000 0x001a4000 0x4978fba2 vsmraid.sys 1/30/2009 9:18:57 PM fffff880`019b8000 fffff880`019e2000 0x0002a000 0x4983a701 elxstor.sys 2/3/2009 6:52:11 PM fffff880`0167b000 fffff880`01702000 0x00087000 0x4988ca9b stexstor.sys 2/17/2009 7:03:36 PM fffff880`01a26000 fffff880`01a30000 0x0000a000 0x499b4248 amdsbs.sys 3/20/2009 2:36:03 PM fffff880`01400000 fffff880`01447000 0x00047000 0x49c3e213 iaStorV.sys 4/8/2009 12:57:17 PM fffff880`0125c000 fffff880`0137a000 0x0011e000 0x49dcd76d lsi_scsi.sys 4/16/2009 6:13:50 PM fffff880`01745000 fffff880`01764000 0x0001f000 0x49e7ad9e HpqKbFiltr.sys 4/29/2009 9:48:30 AM fffff880`057ea000 fffff880`057f6000 0x0000c000 0x49f85aae HpSAMD.sys 5/18/2009 7:43:49 PM fffff880`013d5000 fffff880`013ec000 0x00017000 0x4a11f2b5 lsi_sas.sys 5/18/2009 8:20:23 PM fffff880`013ad000 fffff880`013ca000 0x0001d000 0x4a11fb47 lsi_sas2.sys 5/18/2009 8:31:48 PM fffff880`01732000 fffff880`01745000 0x00013000 0x4a11fdf4 megasas.sys 5/18/2009 9:09:46 PM fffff880`01764000 fffff880`01770000 0x0000c000 0x4a1206da ql40xx.sys 5/18/2009 9:18:11 PM fffff880`01959000 fffff880`019b8000 0x0005f000 0x4a1208d3 MegaSR.sys 5/18/2009 9:25:54 PM fffff880`0187a000 fffff880`0191e000 0x000a4000 0x4a120aa2 nvraid.sys 5/20/2009 2:39:40 AM fffff880`011b7000 fffff880`011e0000 0x00029000 0x4a13a5ac nvstor.sys 5/20/2009 2:45:37 AM fffff880`0192e000 fffff880`01959000 0x0002b000 0x4a13a711 Rt64win7.sys 5/22/2009 10:52:30 AM fffff880`05793000 fffff880`057cc000 0x00039000 0x4a16bc2e IntcHdmi.sys 7/10/2009 9:45:10 AM fffff880`05a00000 fffff880`05a27000 0x00027000 0x4a5745e6
Then I would run the SP-1 update readiness tool and update to SP-1
Download Details - Microsoft Download Center - System Update Readiness Tool for Windows 7 (KB947821) [May 2011]
Download Details - Microsoft Download Center - System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [May 2011]
Steps to follow before you install Windows 7 Service Pack 1 from the Microsoft Download Center
ISC Diary | Windows 7 / 2008 R2 Service Pack 1 Problems
links courtesy jmh
How To Find Drivers:- - The most common drivers are listed on this page: Driver Reference Driver Reference- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - Driver manufacturer links are on this page: Drivers and Downloads
Hi again,
iirsp.sys is apparently Intel/ICP Raid Storport Driver which I cannot find anywhere on Intel's own site. What do you recommend?
Thanks
Richard