BSOD when plugging in Motorola Atrix


  1. Posts : 10
    Windows 7 Home Premium 64bit
       #1

    BSOD when plugging in Motorola Atrix


    Today I got a BSOD when I plugged in my USB cable from my Motorola Atrix to my computer. I have done this several times before without any problems and I am wondering why I got a BSOD this time.

    Any help would appreciated, thanks. :)
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    marine23k said:
    Today I got a BSOD when I plugged in my USB cable from my Motorola Atrix to my computer. I have done this several times before without any problems and I am wondering why I got a BSOD this time.

    Any help would appreciated, thanks. :)

    Easy, Related to ironx64.sys Iron Driver from Symantec Corporation. I would remove Symantec and replace with Microsoft Security Essentials

    Download and run the Norton Removal Tool to uninstall your Norton product | Norton Support

    Virus, Spyware & Malware Protection | Microsoft Security Essentials
      My Computer


  3. Posts : 10
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    Thanks for the reply.

    So you are saying that my norton internet security caused the problem?
      My Computer


  4. Posts : 10
    Windows 7 Home Premium 64bit
    Thread Starter
       #4

    This is off topic but can some one explain to me/link me to a site that explains how I can figure these out for myself in the future, would be very helpful and save me a lot of time.

    Thanks.
      My Computer


  5. Posts : 28,845
    Win 8 Release candidate 8400
       #5

    marine23k said:
    Thanks for the reply.

    So you are saying that my norton internet security caused the problem?
    Yes.

    Re:doing them yourself.

    It is as much art as science. There is a steep learning curve. I suggest for a begining you can download Blue Screen View (from nirsoft) and use it to start.

    It often blames the OS when it cant find the true cause so I would not depend on it
      My Computer


 

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