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Windows 7: BSOD waking from sleep

17 Aug 2011   #1
tracymckibben

Windows 7 Ultimate x64
 
 
BSOD waking from sleep

System specs:
- Windows 7 Ultimate x64
- PCChips P55G motherboard
- Intel Q9400 quad-core
- 4GB RAM
- NVidia GeForce 9500GT
- 500GB Seagate SATA
- DVD reader/writer (ATA style)
- DVD reader (ATA style)

System is roughly 3 years old, sleep/resume has worked perfectly all of that time. Three weeks ago, I began getting BSOD's when waking it from sleep mode. Around the same time, I don't remember which came first, I bought a new Samsung HZ50W digital camera with a USB interface for charging and dumping photos.

Last Saturday, I reformatted/reinstalled, and sleep/resume seemed to be working as expected. The machine woke fine on Sunday morning. I then proceeded to put things back together, and at some point plugged in the new camera. On Monday, the BSOD problem returned.

I suspect the camera is to blame, somehow, but the BSOD occurs even if the camera is unplugged. My suspicion is that some new device is being installed when I plug the camera in the first time, but I can't figure out what that device is.

Dump files and perfmon output are attached. I could really use some help, I've run out of places to look for answers.

Thanks!


My System SpecsSystem Spec
.
17 Aug 2011   #2
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

It looks like you might have some memory corruption. It could also be OS/HDD corruption. I also see that you have an older motherboard and the website doesn't state whether Windows 7 is supported or not, but judging from your chipset drivers, I don't think it is. This can also cause issues. I would like you to start off by running some tests and report back the results. We can go from there.

Please run these tests and report back the results
1. Memtest86 - Run for 7-8 passes - RAM - Test with Memtest86+
2. Prime95 - Run all three tests for 3-4 hours each or until fail - https://www.sevenforums.com/tutorials...t-prime95.html
3. Hard drive scan usings SeaTools - SeaTools for Windows | Seagate - Both long and short tests



BSOD BUGCHECK SUMMARY
Code:

Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Tue Aug 16 23:15:10.782 2011 (UTC - 4:00)
System Uptime: 0 days 5:18:34.373
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : win32k.sys ( win32k+ca37a )
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
BUGCHECK_STR:  0x3B
PROCESS_NAME:  Belvedere.exe
FAILURE_BUCKET_ID:  X64_0x3B_win32k+ca37a
BiosReleaseDate = 07/07/2008
SystemManufacturer = PCCHIPS
SystemProductName = P55G
CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q9400  @ 2.66GHz"
MaxSpeed:     2660
CurrentSpeed: 2666
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Tue Aug 16 17:56:03.515 2011 (UTC - 4:00)
System Uptime: 0 days 3:55:32.106
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : win32k.sys ( win32k+1591fa )
BUGCHECK_STR:  0x50
PROCESS_NAME:  explorer.exe
FAILURE_BUCKET_ID:  X64_0x50_win32k+1591fa
BiosReleaseDate = 07/07/2008
SystemManufacturer = PCCHIPS
SystemProductName = P55G
CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q9400  @ 2.66GHz"
MaxSpeed:     2660
CurrentSpeed: 2666
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Tue Aug 16 13:59:59.500 2011 (UTC - 4:00)
System Uptime: 0 days 1:48:13.090
Probably caused by : ntkrnlmp.exe ( nt!CmpRemoveKeyHash+4c )
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
PROCESS_NAME:  System
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID:  X64_0x7E_nt!CmpRemoveKeyHash+4c
BiosReleaseDate = 07/07/2008
SystemManufacturer = PCCHIPS
SystemProductName = P55G
CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q9400  @ 2.66GHz"
MaxSpeed:     2660
CurrentSpeed: 2666
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Tue Aug 16 12:11:13.500 2011 (UTC - 4:00)
System Uptime: 0 days 2:12:24.090
*** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
Probably caused by : tcpip.sys ( tcpip+7d91f )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_tcpip+7d91f
BiosReleaseDate = 07/07/2008
SystemManufacturer = PCCHIPS
SystemProductName = P55G
CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q9400  @ 2.66GHz"
MaxSpeed:     2660
CurrentSpeed: 2666
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Tue Aug 16 09:58:14.500 2011 (UTC - 4:00)
System Uptime: 0 days 15:11:21.090
Probably caused by : NETIO.SYS ( NETIO!NsiEnumerateObjectsAllParametersEx+24f )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  Dropbox.exe
FAILURE_BUCKET_ID:  X64_0xD1_NETIO!NsiEnumerateObjectsAllParametersEx+24f
BiosReleaseDate = 07/07/2008
SystemManufacturer = PCCHIPS
SystemProductName = P55G
CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q9400  @ 2.66GHz"
MaxSpeed:     2660
CurrentSpeed: 2666
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Sat Aug 13 19:19:47.500 2011 (UTC - 4:00)
System Uptime: 0 days 1:30:32.700
Probably caused by : ntkrnlmp.exe ( nt!KiKernelCalloutExceptionHandler+e )
EXCEPTION_CODE: (Win32) 0 (0) - The operation completed successfully.
ERROR_CODE: (NTSTATUS) 0 - STATUS_WAIT_0
BUGCHECK_STR:  0x1E_0
PROCESS_NAME:  VSSVC.exe
FAILURE_BUCKET_ID:  X64_0x1E_0_nt!KiKernelCalloutExceptionHandler+e
BiosReleaseDate = 07/07/2008
SystemManufacturer = PCCHIPS
SystemProductName = P55G
CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q9400  @ 2.66GHz"
MaxSpeed:     2660
CurrentSpeed: 2666
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Sat Aug 13 17:48:43.500 2011 (UTC - 4:00)
System Uptime: 0 days 1:56:15.090
Probably caused by : win32k.sys ( win32k!xxxDestroyThreadInfo+75e )
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
BUGCHECK_STR:  0x3B
PROCESS_NAME:  LogonUI.exe
FAILURE_BUCKET_ID:  X64_0x3B_win32k!xxxDestroyThreadInfo+75e
BiosReleaseDate = 07/07/2008
SystemManufacturer = PCCHIPS
SystemProductName = P55G
CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q9400  @ 2.66GHz"
MaxSpeed:     2660
CurrentSpeed: 2666
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Sat Aug 13 15:51:55.500 2011 (UTC - 4:00)
System Uptime: 0 days 18:32:51.090
Probably caused by : memory_corruption ( nt!MiFindNodeOrParent+0 )
BUGCHECK_STR:  0xA
PROCESS_NAME:  LogonUI.exe
FAILURE_BUCKET_ID:  X64_0xA_nt!MiFindNodeOrParent+0
BiosReleaseDate = 07/07/2008
SystemManufacturer = PCCHIPS
SystemProductName = P55G
CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q9400  @ 2.66GHz"
MaxSpeed:     2660
CurrentSpeed: 2666
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Fri Aug 12 21:18:31.500 2011 (UTC - 4:00)
System Uptime: 0 days 2:26:52.090
Probably caused by : ntkrnlmp.exe ( nt!KiProcessExpiredTimerList+129 )
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xA_nt!KiProcessExpiredTimerList+129
BiosReleaseDate = 07/07/2008
SystemManufacturer = PCCHIPS
SystemProductName = P55G
CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q9400  @ 2.66GHz"
MaxSpeed:     2660
CurrentSpeed: 2666
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Fri Aug 12 18:51:06.500 2011 (UTC - 4:00)
System Uptime: 0 days 2:50:29.700
Probably caused by : NETIO.SYS ( NETIO!NsiEnumerateObjectsAllParametersEx+24f )
PROCESS_NAME:  Dropbox.exe
BUGCHECK_STR:  0xD1
FAILURE_BUCKET_ID:  X64_0xD1_CODE_AV_BAD_IP_NETIO!NsiEnumerateObjectsAllParametersEx+24f
BiosReleaseDate = 07/07/2008
SystemManufacturer = PCCHIPS
SystemProductName = P55G
CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q9400  @ 2.66GHz"
MaxSpeed:     2660
CurrentSpeed: 2666
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Fri Aug 12 15:39:26.500 2011 (UTC - 4:00)
System Uptime: 0 days 6:15:58.090
*** ERROR: Module load completed but symbols could not be loaded for afd.sys
*** ERROR: Module load completed but symbols could not be loaded for csc.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
PROCESS_NAME:  System
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID:  X64_MEMORY_CORRUPTION_STRIDE
BiosReleaseDate = 07/07/2008
SystemManufacturer = PCCHIPS
SystemProductName = P55G
CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q9400  @ 2.66GHz"
MaxSpeed:     2660
CurrentSpeed: 2666
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Fri Aug 12 09:22:56.500 2011 (UTC - 4:00)
System Uptime: 0 days 16:11:35.090
Probably caused by : ntkrnlmp.exe ( nt!KiKernelCalloutExceptionHandler+e )
EXCEPTION_CODE: (Win32) 0 (0) - The operation completed successfully.
ERROR_CODE: (NTSTATUS) 0 - STATUS_WAIT_0
BUGCHECK_STR:  0x1E_0
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x1E_0_nt!KiKernelCalloutExceptionHandler+e
BiosReleaseDate = 07/07/2008
SystemManufacturer = PCCHIPS
SystemProductName = P55G
CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q9400  @ 2.66GHz"
MaxSpeed:     2660
CurrentSpeed: 2666
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Thu Aug 11 05:25:41.328 2011 (UTC - 4:00)
System Uptime: 0 days 1:01:47.528
*** WARNING: Unable to verify timestamp for MpFilter.sys
*** ERROR: Module load completed but symbols could not be loaded for MpFilter.sys
Probably caused by : MpFilter.sys ( MpFilter+245a0 )
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x7f_8_MpFilter+245a0
BiosReleaseDate = 07/07/2008
SystemManufacturer = PCCHIPS
SystemProductName = P55G
CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q9400  @ 2.66GHz"
MaxSpeed:     2660
CurrentSpeed: 2666
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Tue Aug  9 16:32:27.500 2011 (UTC - 4:00)
System Uptime: 0 days 4:15:19.700
Probably caused by : ntkrnlmp.exe ( nt!NtWaitForWorkViaWorkerFactory+2d4 )
BUGCHECK_STR:  0xA
PROCESS_NAME:  taskeng.exe
FAILURE_BUCKET_ID:  X64_0xA_nt!NtWaitForWorkViaWorkerFactory+2d4
BiosReleaseDate = 07/07/2008
SystemManufacturer = PCCHIPS
SystemProductName = P55G
CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q9400  @ 2.66GHz"
MaxSpeed:     2660
CurrentSpeed: 2666
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Tue Aug  9 12:16:34.500 2011 (UTC - 4:00)
System Uptime: 0 days 18:46:08.090
*** WARNING: Unable to verify timestamp for afd.sys
*** ERROR: Module load completed but symbols could not be loaded for afd.sys
Probably caused by : afd.sys ( afd+1010 )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_afd+1010
BiosReleaseDate = 07/07/2008
SystemManufacturer = PCCHIPS
SystemProductName = P55G
CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q9400  @ 2.66GHz"
MaxSpeed:     2660
CurrentSpeed: 2666
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Mon Aug  8 17:29:51.500 2011 (UTC - 4:00)
System Uptime: 0 days 4:22:51.090
Probably caused by : ntkrnlmp.exe ( nt!KiPageFault+260 )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_CODE_AV_BAD_IP_nt!KiPageFault+260
BiosReleaseDate = 07/07/2008
SystemManufacturer = PCCHIPS
SystemProductName = P55G
CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q9400  @ 2.66GHz"
MaxSpeed:     2660
CurrentSpeed: 2666
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Mon Aug  8 13:06:26.500 2011 (UTC - 4:00)
System Uptime: 1 days 0:11:13.090
Probably caused by : memory_corruption ( nt!MiGetPreviousNode+53 )
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
BUGCHECK_STR:  0x3B
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0x3B_nt!MiGetPreviousNode+53
BiosReleaseDate = 07/07/2008
SystemManufacturer = PCCHIPS
SystemProductName = P55G
CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q9400  @ 2.66GHz"
MaxSpeed:     2660
CurrentSpeed: 2666
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Sun Aug  7 12:54:38.500 2011 (UTC - 4:00)
System Uptime: 0 days 5:07:14.090
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+49e71 )
BUGCHECK_STR:  0x18
PROCESS_NAME:  explorer.exe
FAILURE_BUCKET_ID:  X64_0x18_OVER_DEREFERENCE_nt!_??_::FNODOBFM::_string_+49e71
BiosReleaseDate = 07/07/2008
SystemManufacturer = PCCHIPS
SystemProductName = P55G
CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q9400  @ 2.66GHz"
MaxSpeed:     2660
CurrentSpeed: 2666
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Sun Aug  7 07:46:49.702 2011 (UTC - 4:00)
System Uptime: 0 days 3:45:07.293
*** WARNING: Unable to verify timestamp for dxgmms1.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgmms1.sys
Probably caused by : dxgmms1.sys ( dxgmms1+16ab )
BUGCHECK_STR:  0x50
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x50_dxgmms1+16ab
BiosReleaseDate = 07/07/2008
SystemManufacturer = PCCHIPS
SystemProductName = P55G
CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q9400  @ 2.66GHz"
MaxSpeed:     2660
CurrentSpeed: 2666
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Sun Aug  7 04:00:16.500 2011 (UTC - 4:00)
System Uptime: 0 days 23:41:42.090
Probably caused by : csrss.exe
PROCESS_NAME:  csrss.exe
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
BUGCHECK_STR:  0xF4_C0000005
FAILURE_BUCKET_ID:  X64_0xF4_C0000005_IMAGE_csrss.exe
BiosReleaseDate = 07/07/2008
SystemManufacturer = PCCHIPS
SystemProductName = P55G
CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q9400  @ 2.66GHz"
MaxSpeed:     2660
CurrentSpeed: 2666
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Thu Aug  4 04:00:16.515 2011 (UTC - 4:00)
System Uptime: 0 days 8:29:20.277
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption
BUGCHECK_STR:  0x50
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_MEMORY_CORRUPTION_STRIDE
BiosReleaseDate = 07/07/2008
SystemManufacturer = PCCHIPS
SystemProductName = P55G
CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q9400  @ 2.66GHz"
MaxSpeed:     2660
CurrentSpeed: 2666
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
  
My System SpecsSystem Spec
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 BSOD waking from sleep




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