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Windows 7: Windows 7 Random Crashes need Help With DMP file

21 Aug 2011   #1

Windows 7 32 bit
Windows 7 Random Crashes need Help With DMP file

Hello Windows 7 forum,

I am new on this forum and i hope someone can help me with this problem i bought a computer from a shop and after that I installed windows everything went fine but when i Started my computer up again it keeps crashing No bsod. My computer just freezes i cant use my keyboard and my mouse.

Computer setup:

Asrock 870 extreme3
2x2 Gb kingston 1333 mhz memory
Ati radeon hd 5770
Ocz 700W power supply
Samsung 1 Tb spinpoint f3
Amd phenom ii x4 965

What i've done to try to solve these problems are:

I tested my memory with memtest86 5 times it passed
I tested my hard Drive with hd tune pro everything was fine
I also checked my tempratures and they were in my opinion fine

System 33c
cpu 40c
Aux Jumpes from 40c to 130c so i think that is a bug.
smiovt4/6 34c
Hd0 31c
Core 41c

Some people were telling me that it was the Realtek audio driver but that wasnt it for me.

Ok so if im checking my event log i see this.

- <Event xmlns="Error">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />







<TimeCreated SystemTime="2011-08-21T06:41:21.970814700Z" />


<Correlation />

<Execution ProcessID="4" ThreadID="8" />



<Security UserID="S-1-5-18" />


- <EventData>
<Data Name="BugcheckCode">0</Data>

<Data Name="BugcheckParameter1">0x0</Data>

<Data Name="BugcheckParameter2">0x0</Data>

<Data Name="BugcheckParameter3">0x0</Data>

<Data Name="BugcheckParameter4">0x0</Data>

<Data Name="SleepInProgress">false</Data>

<Data Name="PowerButtonTimestamp">0</Data>



So i see that the bugcheckcode is 0 but i want to know which componnent the problem is.

I have tryed to debug the minidump files with microsoft debugging tools downloaded from microsoft website.

But there were no minidump files in the folder at all!!! And the computer says mini dump files are enabled.

I hope some 1 on this forum can help me out!


My System SpecsSystem Spec
21 Aug 2011   #2

Windows 7 64b Ultimate

Hello Snowdoll , welcome to SF!

We'd really like to help and can do that best and most efficiently if you post full details as requested here:
My System SpecsSystem Spec
21 Aug 2011   #3

Windows 7 32 bit

Ik zie dat je Nederlands bent helaas heb ik dit probleem al heel lang en ik wil het heel graag verholpen hebben als ik kijk naar dat wat jij naar mij doorgestuurd heb zie ik dat hij informatie verzamelt ik heb heel verschillende kladblokken met informatie erop ligt hier tussen ergens de oorzaak van het probleem?

Ik heb de volgende dingen erbij staan:


Heb jij misschien enig idee waar ik tussen zou moeten kijken want ik heb werkelijk geen idee.

Het zou fijn zijn als je mij verder kan helpen dat stel ik zeer op Prijs.

Met Vriendelijke Groet,

My System SpecsSystem Spec

21 Aug 2011   #4

Windows 8.1 Pro RTM x64

English translation, please.
My System SpecsSystem Spec
21 Aug 2011   #5

Windows 7 64b Ultimate

Please follow the instructions fully by uploading all the JCGriff stuff?
My System SpecsSystem Spec

 Windows 7 Random Crashes need Help With DMP file

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