Blue Screen crash whilst hibernating


  1. Posts : 4
    Windows 7 Ultimate x32
       #1

    Blue Screen crash whilst hibernating


    Hello, for about a week or so I have been made aware of a gradually increasing amount of 'Blue Screen' errors, especially, it seems, whilst my laptop is hibernating. It has gotten to the point where I can no longer do so without my computer restarting. Here are the problem details:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 2057

    Additional information about the problem:
    BCCode: d1
    BCP1: 00000008
    BCP2: 00000002
    BCP3: 00000000
    BCP4: 88F86598
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    I've also attached my zipped .dmp file - I'm afraid I'm not at all tech-savvy so please forgive me if I have attached the wrong information. Any help would be very much appreciated.
      My Computer


  2. Posts : 1,782
    Windows 7 Home Premium 64bit
       #2

    Start off by removing Hotspot shield. It was the cause of the crash

    Code:
    sptd.sys     Wed Apr 07 21:28:24 2010 (4BBD3138)
    Remove Daemon Tools/Alcohol 120%. The driver SPTD which is associated with these programs causes BSOD. After DT/Alcohol is removed run the SPTD removal tool - DuplexSecure

    Code:
    netr28.sys   Fri Jun 19 03:57:13 2009 (4A3B44D9)
    Update your Ralink driver. It was also blamed in the crash - Ralink corp.

    BSOD BUGCHECK SUMMARY
    Code:
    
    Built by: 7600.16792.x86fre.win7_gdr.110408-1633
    Debug session time: Mon Aug 22 08:34:50.337 2011 (UTC - 4:00)
    System Uptime: 0 days 2:15:24.226
    *** WARNING: Unable to verify timestamp for HssDrv.sys
    *** ERROR: Module load completed but symbols could not be loaded for HssDrv.sys
    *** WARNING: Unable to verify timestamp for netr28.sys
    *** ERROR: Module load completed but symbols could not be loaded for netr28.sys
    Probably caused by : HssDrv.sys ( HssDrv+15f9 )
    BUGCHECK_STR:  0xD1
    PROCESS_NAME:  SYSTEM
    FAILURE_BUCKET_ID:  0xD1_HssDrv+15f9
    BiosReleaseDate = 09/25/2009
    SystemManufacturer = LG Electronics
    SystemProductName = RD560-LAD26E
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
      
    
      My Computer


 

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