No BSOD, but crash: software missing, cannot start in Adminmode etc

Use this way: Programs and Features - Uninstall or Change a Program

unfortunately, it is not being found there, pls find attachement

Ok, must be missing something here... I'll ask for help...

HeatoftheNight said:

now it seems I am logged in as Admin, but when click FilemenuTools folder in \C:\Program Files, the following messages are shown --see attachments.

Let's check if you really had the right account. Could you please post a snip of this: Control Panel | user accounts | Manage another account

pls find attached

OK... that looks ok though it is not a good idea to let admin be your standard user.....

Try adain by logging in admin, open a command prompt and using the rd /s (remove dir) command?

is says 'access denied' pls find attached.

PS I followed all the steps in the tutorial how to open elevated prompt as Admin. see background of pic

PS2 thanks a lot for your continuing support, it is really appreciated. I hope we can figure out the problem soon.

mmm. not good. Are you computer savvy enough to try a Linux boot?
UNetbootin - Create Bootable Live Linux USB

With a linux boot... you CAN delete the dir....

i'm not sure i am a bit hesitating to install another OS just to get rid of a 2,75 mb file. no other options?

HeatoftheNight said:

i'm not sure i am a bit hesitating to install another OS just to get rid of a 2,75 mb file. no other options?

You don't have to install the other OS at all. You can make a cd or USB stick bootable and only once BOOT your system on that cd or USB stick. No installing involved.