Asus CM1630 BSOD w/ Minidumps

bcurtis208 · 23 Aug 2011

I've been experiencing a lot of Blue Screen of Death (BSOD)s lately and am needing help understanding what the root cause of the issue is. The issue mainly occurs when I am playing World of Warcraft but if I restart and use only things like Firefox it still occurs. I've attached the Minidumps. Any assistance with this would be appreciated.

Make/Model:
Asus CM1630
Processor:
AMD Athlon II X2 220 2.80 GHz
Installed Memory (RAM):
4.00 GB (3.75 GB usable)
System Type:
Windows 7 Home Premium 64-bit OEM
Graphics:
ATI Radeon 3000

AVG Anti Virus
OK
SeaTools for Windows (Hard Drive Check)
OK
BIOS (up to date)
OK
Windows Memory Diagnostic
OK

One of the times the issue happened the following message was prompted after reboot:

Prompts Message:

"Windows has recovered from an unexpected shutdown"

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF88003D86D45
BCP3: FFFFF88005D8B6A8
BCP4: FFFFF88005D8AF00
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\072511-22027-01.dmp
C:\Users\Brian\AppData\Local\Temp\WER-60996-0.sysdata.xml

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C:\Windows\system32\en-US\erofflps.txt

**Attached are the Minidump, BSOD Dump & System File Collection & System Health Report files.**

MvdB · 25 Aug 2011

Hello Bcurtis208, welcome to SF!

I suspect possible problems in two areas:

Your Western Digital drivers:
Download latest for your system here: WD Support / Downloads / Select Product

Your LogMeIn software shows some problems too. As a test please de-install.

Also mention of some issues with drivers that should be up to date through Windows Update:

Please go to your Maintenance Center and check the Windows Update status. Make sure you are up to date, do them one by one manually if needed.
For help or reset see: Windows Update - Reset

If this is not it we'll doo some HW testing as one of the dump codes is most likely a hung devicedriver waiting for hardware to give a signal. A long shot here could be your energsettings/powersettings, though unlikely as it happens whilst playing games...