BSOD Problem


  1. Posts : 128
    Windows 7 Ultimate 64-Bit
       #1

    BSOD Problem


    My graphics card crashed and the screen went all weird looking, then my computer restarted. This is the 2nd time today that's happened. It never happened before today. I have Windows 7 Ultimate 64-bit. Also, I use SUPERAntiSpyware. I'm also on Bootcamp on a 15" early 2011 Macbook Pro.


    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 116
    BCP1: FFFFFA80065EE4E0
    BCP2: FFFFF880043B22CC
    BCP3: 0000000000000000
    BCP4: 0000000000000002
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\082511-26005-01.dmp
    C:\Users\Xanity\AppData\Local\Temp\WER-55614-0.sysdata.xml

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      My Computer


  2. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #2

    BSODs caused by atikmdag.sys, this is the AMD Display driver used by AMD/ATI Cards. Your system specs indicate that you are using an Nvidia 9600GT card but seem you are using an HD9750M on a Mac Book Pro

    Update the AMD Driver
    http://support.amd.com/us/gpudownloa...win7-64.aspx#2
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    VIDEO_TDR_FAILURE (116)
    Attempt to reset the display driver and recover from timeout failed.
    Arguments:
    Arg1: fffffa80065ee4e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
    Arg2: fffff880043b22cc, The pointer into responsible device driver module (e.g. owner tag).
    Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
    Arg4: 0000000000000002, Optional internal context dependent data.
    
    Debugging Details:
    ------------------
    
    
    FAULTING_IP: 
    atikmpag+72cc
    fffff880`043b22cc 4883ec28        sub     rsp,28h
    
    DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
    
    CUSTOMER_CRASH_COUNT:  1
    
    BUGCHECK_STR:  0x116
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    STACK_TEXT:  
    fffff880`021bd928 fffff880`050f2000 : 00000000`00000116 fffffa80`065ee4e0 fffff880`043b22cc 00000000`00000000 : nt!KeBugCheckEx
    fffff880`021bd930 fffff880`050f1d0a : fffff880`043b22cc fffffa80`065ee4e0 fffffa80`0567e010 fffffa80`05ad7410 : dxgkrnl!TdrBugcheckOnTimeout+0xec
    fffff880`021bd970 fffff880`05198f07 : fffffa80`065ee4e0 00000000`00000000 fffffa80`0567e010 fffffa80`05ad7410 : dxgkrnl!TdrIsRecoveryRequired+0x1a2
    fffff880`021bd9a0 fffff880`051c2b75 : fffffa80`ffffffff 00000000`000ef36b 00000000`00000000 00000000`00000000 : dxgmms1!VidSchiReportHwHang+0x40b
    fffff880`021bda80 fffff880`051942d5 : fffffa80`05ad7410 fffffa80`00000002 00000000`000ef36b 00000000`00000000 : dxgmms1!VidSchiCheckHwProgress+0x71
    fffff880`021bdab0 fffff880`051c0e7a : 00000000`00000000 fffffa80`0477ad50 00000000`00000080 fffffa80`05ad7410 : dxgmms1!VidSchiScheduleCommandToRun+0x1e9
    fffff880`021bdbc0 fffff800`02d79fee : 00000000`fffffc32 fffffa80`0625cb60 fffffa80`045f0040 fffffa80`0625cb60 : dxgmms1!VidSchiWorkerThread+0xba
    fffff880`021bdc00 fffff800`02ad05e6 : fffff880`02f08180 fffffa80`0625cb60 fffff880`02f130c0 6763315a`684a3265 : nt!PspSystemThreadStartup+0x5a
    fffff880`021bdc40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16
    
    
    STACK_COMMAND:  .bugcheck ; kb
    
    FOLLOWUP_IP: 
    atikmpag+72cc
    fffff880`043b22cc 4883ec28        sub     rsp,28h
    
    SYMBOL_NAME:  atikmpag+72cc
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: atikmpag
    
    IMAGE_NAME:  atikmpag.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4d23d53a
    
    FAILURE_BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys
    
    BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys
    
    Followup: MachineOwner
    ---------
    
    
    6: kd> lmvm atikmpag
    start             end                 module name
    fffff880`043ab000 fffff880`043f8000   atikmpag T (no symbols)           
        Loaded symbol image file: atikmpag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
        Image name: atikmpag.sys
        Timestamp:        Wed Jan 05 06:19:38 2011 (4D23D53A)
        CheckSum:         00052273
        ImageSize:        0004D000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computer


  3. Posts : 128
    Windows 7 Ultimate 64-Bit
    Thread Starter
       #3

    yowanvista said:
    BSODs caused by atikmdag.sys, this is the AMD Display driver used by AMD/ATI Cards. Your system specs indicate that you are using an Nvidia 9600GT card but seem you are using an HD9750M on a Mac Book Pro

    Update the AMD Driver
    ATI Catalyst
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    VIDEO_TDR_FAILURE (116)
    Attempt to reset the display driver and recover from timeout failed.
    Arguments:
    Arg1: fffffa80065ee4e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
    Arg2: fffff880043b22cc, The pointer into responsible device driver module (e.g. owner tag).
    Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
    Arg4: 0000000000000002, Optional internal context dependent data.
    
    Debugging Details:
    ------------------
    
    
    FAULTING_IP: 
    atikmpag+72cc
    fffff880`043b22cc 4883ec28        sub     rsp,28h
    
    DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
    
    CUSTOMER_CRASH_COUNT:  1
    
    BUGCHECK_STR:  0x116
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    STACK_TEXT:  
    fffff880`021bd928 fffff880`050f2000 : 00000000`00000116 fffffa80`065ee4e0 fffff880`043b22cc 00000000`00000000 : nt!KeBugCheckEx
    fffff880`021bd930 fffff880`050f1d0a : fffff880`043b22cc fffffa80`065ee4e0 fffffa80`0567e010 fffffa80`05ad7410 : dxgkrnl!TdrBugcheckOnTimeout+0xec
    fffff880`021bd970 fffff880`05198f07 : fffffa80`065ee4e0 00000000`00000000 fffffa80`0567e010 fffffa80`05ad7410 : dxgkrnl!TdrIsRecoveryRequired+0x1a2
    fffff880`021bd9a0 fffff880`051c2b75 : fffffa80`ffffffff 00000000`000ef36b 00000000`00000000 00000000`00000000 : dxgmms1!VidSchiReportHwHang+0x40b
    fffff880`021bda80 fffff880`051942d5 : fffffa80`05ad7410 fffffa80`00000002 00000000`000ef36b 00000000`00000000 : dxgmms1!VidSchiCheckHwProgress+0x71
    fffff880`021bdab0 fffff880`051c0e7a : 00000000`00000000 fffffa80`0477ad50 00000000`00000080 fffffa80`05ad7410 : dxgmms1!VidSchiScheduleCommandToRun+0x1e9
    fffff880`021bdbc0 fffff800`02d79fee : 00000000`fffffc32 fffffa80`0625cb60 fffffa80`045f0040 fffffa80`0625cb60 : dxgmms1!VidSchiWorkerThread+0xba
    fffff880`021bdc00 fffff800`02ad05e6 : fffff880`02f08180 fffffa80`0625cb60 fffff880`02f130c0 6763315a`684a3265 : nt!PspSystemThreadStartup+0x5a
    fffff880`021bdc40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16
    
    
    STACK_COMMAND:  .bugcheck ; kb
    
    FOLLOWUP_IP: 
    atikmpag+72cc
    fffff880`043b22cc 4883ec28        sub     rsp,28h
    
    SYMBOL_NAME:  atikmpag+72cc
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: atikmpag
    
    IMAGE_NAME:  atikmpag.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4d23d53a
    
    FAILURE_BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys
    
    BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys
    
    Followup: MachineOwner
    ---------
    
    
    6: kd> lmvm atikmpag
    start             end                 module name
    fffff880`043ab000 fffff880`043f8000   atikmpag T (no symbols)           
        Loaded symbol image file: atikmpag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
        Image name: atikmpag.sys
        Timestamp:        Wed Jan 05 06:19:38 2011 (4D23D53A)
        CheckSum:         00052273
        ImageSize:        0004D000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    I can't update my driver as my laptop is not supported and I just get this error.
    ATI Catalyst Mobility cannot be downloaded due to incompatible hardware/software on your computer. Your computer does not contain a proper graphics adapter.
      My Computer


 

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