Windows 7 64-bit frequent BSOD dxgkrnl.sys

Hi to all, a few months ago i purchased my PC with all new components including monitor, so since the early days of use i had random BSOD with artifacts on screen and restoration kernel video driver. Often the system crashed and i have to shutdown the computer using the power button.

My components are:

Windows 7 home premium 64-bit full retail (not SP1 installed)
Asus Sabertooth P67
i5 2500k
Corsair pro 650 watt
MSI gtx 560 ti oc
Asus Xonar DX
Corsair SSD F120
Western digital green 2TB
Monitor Dell u23111h

i tested the ram with Memtest86+ 6 cycles and no error, i sent the video card to support but it working prefectly, i change the slot PCI but the situation not change. I read other thread and i tested file system with CHKDKS but intact. I not have virus or malware in the system. All component are update to last driver except the video card because i try with last driver 280 and the crash is continuos and the situation worsens dramatically. The bios of motherboard is not update. I used Norton Antivirus 2011 and sometimes also creates BSOD reboot and disabling protection. I very appreciate if someone help me to solve this problem that has tormented me for months and seems to have not solution Thanks!
I add the report of BSOD with Blue screen view:
Attachment 172329

smoking84 said:

Hi to all, a few months ago i purchased my PC with all new components including monitor, so since the early days of use i had random BSOD with artifacts on screen and restoration kernel video driver. Often the system crashed and i have to shutdown the computer using the power button.

My components are:

Windows 7 home premium 64-bit full retail (not SP1 installed)
Asus Sabertooth P67
i5 2500k
Corsair pro 650 watt
MSI gtx 560 ti oc
Asus Xonar DX
Corsair SSD F120
Western digital green 2TB
Monitor Dell u23111h

i tested the ram with Memtest86+ 6 cycles and no error, i sent the video card to support but it working prefectly, i change the slot PCI but the situation not change. I read other thread and i tested file system with CHKDKS but intact. I not have virus or malware in the system. All component are update to last driver except the video card because i try with last driver 280 and the crash is continuos and the situation worsens dramatically. The bios of motherboard is not update. I used Norton Antivirus 2011 and sometimes also creates BSOD reboot and disabling protection. I very appreciate if someone help me to solve this problem that has tormented me for months and seems to have not solution Thanks!
I add the report of BSOD with Blue screen view:
Attachment 172329

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.


To ensure minidumps are enabled:

Go to Start, in the Search Box type: sysdm.cpl, press Enter.
Under the Advanced tab, click on the Startup and Recovery Settings... button.
Ensure that Automatically restart is unchecked.
Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
OK your way out.
Reboot if changes have been made.

Hi, i changed in sysdm.cpl the "memory dump kernel" to "small memory dump (256kb) I read the method and add the folder "windows NT6 BSOD" Thanks

Attachment 172333

smoking84 said:

Hi, i changed in sysdm.cpl the "memory dump kernel" to "small memory dump (256kb) I read the method and add the folder "windows NT6 BSOD" Thanks

Attachment 172333

Unfortunately there are no DMP in the folder. Did you try the other method?

zigzag3143 said:

smoking84 said:

Hi, i changed in sysdm.cpl the "memory dump kernel" to "small memory dump (256kb) I read the method and add the folder "windows NT6 BSOD" Thanks

Attachment 172333

Unfortunately there are no DMP in the folder. Did you try the other method?

Ok, i wait for next Bsod and try with other method

Ok the first two services were already set up correctly, only the last "Windows error reporting" was arrested and i set "automatic" and the "start". Now i attends the Bsod for post the results Thanks

Hi, a few minutes ago i have a new Bsod with artefact in monitor and reboot of system. Thsi time the file is not dxgkrnl.sys (maybe i solved installing the Intel management driver with driver for PCI simple communications that missing) but EX64.sys and still ntoskrnl.exe. I add the file required. Thanks again

Attachment 172566
Attachment 172568

smoking84 said:

Hi, a few minutes ago i have a new Bsod with artefact in monitor and reboot of system. Thsi time the file is not dxgkrnl.sys (maybe i solved installing the Intel management driver with driver for PCI simple communications that missing) but EX64.sys and still ntoskrnl.exe. I add the file required. Thanks again

Attachment 172566
Attachment 172568

Newest Related to NAVEX15.SYS Antivirus Engine from Symantec Corporation. I would remove it and replace with Microsoft security essentials.

Download and run the Norton Removal Tool to uninstall your Norton product | Norton Support

Virus, Spyware & Malware Protection | Microsoft Security Essentials