Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: BSOD Dell 5010 & Sudden Shut down..please Help!!

27 Aug 2011   #1

Windows 7 Ultimate x64
BSOD Dell 5010 & Sudden Shut down..please Help!!

Hello Everyone,

I have Dell N5010 with following Specs;
Core i7 (740QM)
4 Gb Ram
1 Gb Ati Radeon graphic card
500Gb Hdd
It came with a Preloaded Windows 7 Home Edition, but i Have upgraded it to Windows 7 Ultimate x64

The laptop is 7 months old and i had a fresh install of windows a month ago.

The Windows is Full Retail : (Windows 7 Ultimatex64)

The problem is that whenever i try to run a heavy programme, or update my windows, a blue screen pops up saying MEMORY DUMP and then the machiene shuts down.. I really dont know whats happening with my laptop.

I have zipped the entire WINDOWS_NT6_BSOD_jcgriff2 folder & PERFMON HTML file.



My System SpecsSystem Spec
27 Aug 2011   #2

Windows 7 64b Ultimate

Hello Saadleo, welcome to SF!

I suspect a memory error. Could be drivers but faulty RAM stick(s) is a possibility too.

Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program.

Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

RAM - Test with Memtest86+

Just in case... also check your Devices, specifically USB ports. Some device issues there in one of the dumps.
My System SpecsSystem Spec
27 Aug 2011   #3

Windows 7 Ultimate x64

Thanks MvdB.. i'll give it a go
My System SpecsSystem Spec


 BSOD Dell 5010 & Sudden Shut down..please Help!!

Thread Tools

Similar help and support threads
Thread Forum
system sudden shut down.
hi guys i just boot up my pc from hibernation and updating google chrome dev and the system just shut down and restarted could someone have a look at my dmp file please just to give advice. thanks brian.
BSOD Help and Support
Sudden shut down and Blue Screen
Hi I am running Windows7 64 bit for two years now. Since three months ago, I get a sudden windows shut down time to time and frequency increased this week, three times so far. I have not installed any new hardware or software. When I reboot, the "repair mode" does not work and I have to use...
BSOD Help and Support
New Computer sudden shut down problem
Hi there This is my first post so sorry if it is not in the right place. I have used Windows XP for about 8 years with absolutely no problems. I decided to get a new computer with Windows 7 as the old XP was getting slow. I ordered a computer from a BTO company. The specs as follows Windows...
General Discussion
BSOD dell vostro 1014, hangs when charging, auto shut downs
Hello learned sirs, I have recently bought a Dell Vostro 1014 Laptop. it has been acting up recently a lot and the following is occuring : 1. automatic crashing of system 2. BSOD ( i have attached the dump files and all the other files after running the program as listed in instructions) 3....
BSOD Help and Support
BSOD, games freezing, sudden shut downs
I have had my computer for 2 weeks I had a power shutdown when installing windows and had to remove 2Mb RAM before it would install ok It had now installed OK but I get repeated freezes during games, have had a couple of BSOD plus other random shutdowns I have had further power supply...
BSOD Help and Support
Sudden Shut down only at Windows Seven
Hello people I have installed windows Seven along with Ubuntu 9.10 awhile ago. I had encountred several sudden shut downs during the format process while installing XP that's why i went for Seven. Whenever I'm using Win7 the computer shuts down by itself at random times. It's like i pull the...
Performance & Maintenance

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 07:28.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App