Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Computer keeps freezing

28 Aug 2011   #1
Sathiron

Windows 7 Ultimate 32bit
 
 
Computer keeps freezing

Ok so i have a problem. Few days ago i have put a new graphics card in my computer (ATI Radeon 5570 hd) and two additional GB of ram (now i have 4). The next day i started getting (at random intervals) a BSOD. It was a dxgmms1.sys problem. I reinstalled all of the graphiscs drivers and i have updated DirectX. It fixed the problem, but know my computer keeps freezing (again at random intervals). What should i do?


My System SpecsSystem Spec
.
28 Aug 2011   #2
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

Check what size power supply you have - your graphics card requires a 350w PSU at least.

Good write-up here: Radeon HD 5570 review
My System SpecsSystem Spec
28 Aug 2011   #3
Sathiron

Windows 7 Ultimate 32bit
 
 

Oh yeah sorry. Forgot to say i have put in a new power supply (650w). Also i will add i overclocked my AMD Athlon 64 x2 Dual Core Processor 500+ from 2.6Ghz to 3.2Ghz (yes i have enough cooling also).
My System SpecsSystem Spec
.

28 Aug 2011   #4
DalekOverSeer

Windows 7 Ultimate
 
 

Quote   Quote: Originally Posted by Sathiron View Post
Oh yeah sorry. Forgot to say i have put in a new power supply (650w). Also i will add i overclocked my AMD Athlon 64 x2 Dual Core Processor 500+ from 2.6Ghz to 3.2Ghz (yes i have enough cooling also).

bring down that oc to 20%(3.12 instead of 3.2). i have found regarless what cooling i do for myself or someone else 20% oc seem to be the max most mobo's like. also please update your system specs.


My System SpecsSystem Spec
28 Aug 2011   #5
Sathiron

Windows 7 Ultimate 32bit
 
 

Quote   Quote: Originally Posted by DalekOverSeer View Post
Quote   Quote: Originally Posted by Sathiron View Post
Oh yeah sorry. Forgot to say i have put in a new power supply (650w). Also i will add i overclocked my AMD Athlon 64 x2 Dual Core Processor 500+ from 2.6Ghz to 3.2Ghz (yes i have enough cooling also).

bring down that oc to 20%(3.12 instead of 3.2). i have found regarless what cooling i do for myself or someone else 20% oc seem to be the max most mobo's like. also please update your system specs.


Ok i came to a conclusion: when i play some games that are more requiring for the hardware (bad example but this happened while i was playing World of Warcraft) i get a BSOD for dxgmms1.sys. But when i play some other games that are less requiring (like Minecraft or even while watching youtube) my PC freezes instead.
P.S. i updated the specs and i'm sorry i thought saying 3.2Ghz instead of 3.12Ghz wouldn't make a difference (it was actually 3.12Ghz).
My System SpecsSystem Spec
28 Aug 2011   #6
Sathiron

Windows 7 Ultimate 32bit
 
 

and here are my system specs (screenshot from everest ultimate edition)
My System SpecsSystem Spec
28 Aug 2011   #7
DalekOverSeer

Windows 7 Ultimate
 
 

ok first thing i would try is download the latest directx from microsoft and install. then do a reboot and try your game and youtube again. i also found the following.

http://nzgeek.org/blog/dxgmms1-sys-c...reen-of-death/

http://answers.microsoft.com/en-us/w...3-40f01942fb9d

http://forum.ea.com/eaforum/posts/list/513404.page
My System SpecsSystem Spec
29 Aug 2011   #8
Sathiron

Windows 7 Ultimate 32bit
 
 

Quote   Quote: Originally Posted by DalekOverSeer View Post
ok first thing i would try is download the latest directx from microsoft and install. then do a reboot and try your game and youtube again. i also found the following.

dxgmms1.sys crash – Blue Screen Of Death

Blue screen in dxgmms1.sys - Microsoft Answers

EA Forums
I tried 2 out of 3 of these solutions. The only one i haven't yet tried is the one with flashing the motherboard (and i will try it now )
Edit: I just saw that i didn't download service pack 1. Can that be a problem?
My System SpecsSystem Spec
29 Aug 2011   #9
DalekOverSeer

Windows 7 Ultimate
 
 

i would do a restore point then install sp1 and any other updates after sp1 you need. then see if you still have the problem.
My System SpecsSystem Spec
29 Aug 2011   #10
Sathiron

Windows 7 Ultimate 32bit
 
 

Ok i downloaded the service pack 1 and it seems it fixed the dxgmms1.sys problem. Everything was alright for about 2 hours and then i got a new BSOD that said it was the atikmdag.sys fault. I then came to a conclusion that the sound driver of my graphics card (yes i didn't believe either that my graphics card can process sound via HDMI). Any way after deinstalling the graphics driver it fixed that error BUT now i have a new one. I doesn't say whats the problem. The only thing i can provide is a dump file so i hope it helps (i had to .zip it so i can upload it)
My System SpecsSystem Spec
Reply

 Computer keeps freezing




Thread Tools




Similar help and support threads
Thread Forum
Computer keeps freezing
Hi. Like it says in the title, my computer keeps freezing randomly. I've noticed it happens pretty often if I have too many tabs up in Chrome or am just trying to copy files over to my external hard drive. There's no BSOD; it just forces me to shut down manually. I've done most of my important...
BSOD Help and Support
Win 7 64 bit : computer keeps freezing
This evening my computer started freezing randomly. Everything on my screen would freeze up and audio would freeze up as well. This lasts for a second or two, then everything resumes. I checked event viewer but found no errors at the time of the freezes. Any ideas?
General Discussion
Computer freezing a lot
I feel something is wrong with my explorer.exe because it seems to freeze and then just lock up my whole system. I am not getting blue screens, but I am forced to restart the PC every time.
BSOD Help and Support
Newly built computer random freezing and freezing on starting windows
I recently built my first PC three days ago... Specs: i7 bloomfield 960 processor 4x4 vengeance ram crosair hx850 PSU evga x58 ftw3 mobo hd 6870 radeon graphics xfx When I first installed windows it started to work just fine but I soon noticed that it would randomly freeze every 15-30...
General Discussion
computer keeps on freezing
I read the help and ran a file of event viewer and found two errors which I am posting as attachment. thanks for the help
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 07:53.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App