BSOD several times a day


  1. Posts : 2
    Windows 7 Pro 64bit
       #1

    BSOD several times a day


    The most consistent BSOD is when the machine is coming back from sleep. I hit the mouse and the power light goes off. Re-booting gives me the error message showing there was a BSOD.

    Also, it hung up running the WinNT6_BSOD_jcgriff utility, so this dump may not be complete

    - x86 x64 ?
    - the original installed Vista - but I did a reformat and clean install of Win 7 Pro 2 years ago
    - full retail version?
    -
    - What is the age of system 3 years
    - What is the age of OS installation 2 years

    Other than the usual updates (Java, flash etc) I can't recall anything new or unusual. The built in cd drive has not worked consistently for a long time so that is the best guess as to where my issues lie.

    System Health file is inside zipped folder
      My Computer


  2. Posts : 5
    Windows 7 Ultimate x32
       #2

    Appears that DXG Kernel call to ATI driver failing - possibly ATI driver not starting.

    Regards. . .
      My Computer


  3. Posts : 2
    Windows 7 Pro 64bit
    Thread Starter
       #3

    That's a start, but I can't find evidence that there is any ATI driver. My best recollection from when I did more maintenance is that is a graphics driver, but all that is listed in my "devices" and "add/remove" is Microsoft. I searched all of the devices and can't figure out where ATI comes into play at all.

    Can you point me in the right direction?
      My Computer


  4. Posts : 5
    Windows 7 Ultimate x32
       #4

    Check if you are using the latest video device driver and that the driver is correctly matched to the video adapter model.
    You can use a product like driver genius to verify you have the latest drivers and help keep all your drivers up-to-date. If you're comfortable with driver installations, you can individually find and install current drivers.
    A some of the most popular video driver download sites:

      My Computer


 

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