BSOD when computer starts, need help to analyse .dmp files


  1. Posts : 3
    Windows 7 ultimate x64
       #1

    BSOD when computer starts, need help to analyse .dmp files


    Hello!
    I have been having alot of blue screens, I can't have to computer on for more than 3 minutes before it blue screens and I have no idea what is causing it. There for i need help to analyse these .dmp files.
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    warblinghat said:
    Hello!
    I have been having alot of blue screens, I can't have to computer on for more than 3 minutes before it blue screens and I have no idea what is causing it. There for i need help to analyse these .dmp files.
    Related to hardware. I would remove Symantec as a first step and replace it with Microsoft Security essentials

    Download and run the Norton Removal Tool to uninstall your Norton product | Norton Support

    Virus, Spyware & Malware Protection | Microsoft Security Essentials


    If you are still BSOD'ing read this

    Your .dmp file shows a stop error of 0x124 which is a general hardware error .

    A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint.

    Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress.

    You can read more on this error and what to try here... Stop 0x124 - what it means and what to try Stop 0x124 - what it means and what to try
      My Computer


  3. Posts : 3
    Windows 7 ultimate x64
    Thread Starter
       #3

    Thanks will try it out and report back if it works
      My Computer


  4. Posts : 3
    Windows 7 ultimate x64
    Thread Starter
       #4

    IT WORKED!!!
    I removed Norton and my computer stopped blue screening!
    But now i got a new problem when i just start the computer and wait for the desktop to come up it sometimes freezes like 80% of the times.
      My Computer


 

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