Frequent BSOD


  1. Posts : 3
    Windows 7 Home Premium x64
       #1

    Frequent BSOD


    Got a new laptop a couple of weeks ago, had the BSOD quite a few times since then and it's really getting on my nerves.. wondering if there's anything I can do to prevent this. System report & BSOD dump & system files are attached.

    Sys info:

    Processor Intel(R) Pentium(R) CPU P6200 @ 2.13GHz
    Memory (RAM) 4.00 GB
    Graphics Intel(R) HD Graphics
    Gaming graphics 1755 MB Total available graphics memory
    Primary hard disk 204GB Free (284GB Total)
    Windows 7 Home Premium

    System
    --------------------------------------------------------------------------------

    Manufacturer Acer
    Model Aspire 5742Z
    Total amount of system memory 4.00 GB RAM
    System type 64-bit operating system
    Number of processor cores 2

    Storage
    --------------------------------------------------------------------------------

    Total size of hard disk(s) 284 GB
    Disk partition (C:) 204 GB Free (284 GB Total)
    Media drive (D:) CD/DVD
    Media drive (E:) CD/DVD

    Graphics
    --------------------------------------------------------------------------------

    Display adapter type Intel(R) HD Graphics
    Total available graphics memory 1755 MB
    Dedicated graphics memory 128 MB
    Dedicated system memory 0 MB
    Shared system memory 1627 MB
    Display adapter driver version 8.15.10.2302
    Primary monitor resolution 1366x768
    DirectX version DirectX 10

    Network
    --------------------------------------------------------------------------------

    Network Adapter Broadcom NetLink (TM) Gigabit Ethernet
    Network Adapter Broadcom 802.11n Network Adapter


    Thanks for any help you can give :)
      My Computer


  2. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #2

    Firstly I'd recommend reinstalling/removing MyWinLocker or any such similar software
    Remove any McAfee software and use MSE

    Do a RAM test if BSODs persist RAM - Test with Memtest86+
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    PAGE_FAULT_IN_NONPAGED_AREA (50)
    Invalid system memory was referenced.  This cannot be protected by try-except,
    it must be protected by a Probe.  Typically the address is just plain bad or it
    is pointing at freed memory.
    Arguments:
    Arg1: ffffda80044b0428, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: fffff800031d6ebe, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000007, (reserved)
    
    Debugging Details:
    ------------------
    
    
    Could not read faulting driver name
    
    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80003112100
     ffffda80044b0428 
    
    FAULTING_IP: 
    nt!ObpCloseHandleTableEntry+3e
    fffff800`031d6ebe 410fb6442418    movzx   eax,byte ptr [r12+18h]
    
    MM_INTERNAL_CODE:  7
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0x50
    
    PROCESS_NAME:  iexplore.exe
    
    CURRENT_IRQL:  0
    
    TRAP_FRAME:  fffff880090779b0 -- (.trap 0xfffff880090779b0)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=fffff8a00e1f9320 rbx=0000000000000000 rcx=fffff8a00a289a00
    rdx=fffff8a00e1f9320 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff800031d6ebe rsp=fffff88009077b40 rbp=fffffa80045a0b30
     r8=fffffa80045a0b30  r9=00000000000018c8 r10=00000000000018c8
    r11=00000000002f6cd0 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei pl zr na po nc
    nt!ObpCloseHandleTableEntry+0x3e:
    fffff800`031d6ebe 410fb6442418    movzx   eax,byte ptr [r12+18h] ds:01c0:00000000`00000018=??
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from fffff80002e8a347 to fffff80002edfc40
    
    STACK_TEXT:  
    fffff880`09077848 fffff800`02e8a347 : 00000000`00000050 ffffda80`044b0428 00000000`00000000 fffff880`090779b0 : nt!KeBugCheckEx
    fffff880`09077850 fffff800`02eddd6e : 00000000`00000000 ffffda80`044b0428 fffff680`000a3100 fffff800`0308cb00 : nt! ?? ::FNODOBFM::`string'+0x44711
    fffff880`090779b0 fffff800`031d6ebe : fffffa80`045a0b30 00000000`00000000 fffffa80`07339350 00000000`00000000 : nt!KiPageFault+0x16e
    fffff880`09077b40 fffff800`031d74f4 : 00000000`000018c8 fffffa80`045a0b30 fffff8a0`0a289a00 00000000`000018c8 : nt!ObpCloseHandleTableEntry+0x3e
    fffff880`09077bd0 fffff800`02edeed3 : fffffa80`07339350 fffff880`09077ca0 00000000`7eea5000 fffffa80`047ee960 : nt!ObpCloseHandle+0x94
    fffff880`09077c20 00000000`7762140a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
    00000000`16b8e4c8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7762140a
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    nt!ObpCloseHandleTableEntry+3e
    fffff800`031d6ebe 410fb6442418    movzx   eax,byte ptr [r12+18h]
    
    SYMBOL_STACK_INDEX:  3
    
    SYMBOL_NAME:  nt!ObpCloseHandleTableEntry+3e
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nt
    
    IMAGE_NAME:  ntkrnlmp.exe
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4e02aaa3
    
    FAILURE_BUCKET_ID:  X64_0x50_nt!ObpCloseHandleTableEntry+3e
    
    BUCKET_ID:  X64_0x50_nt!ObpCloseHandleTableEntry+3e
    
    Followup: MachineOwner
    ---------
      My Computer


  3. Posts : 3
    Windows 7 Home Premium x64
    Thread Starter
       #3

    Okay thank you.. done as you said and hopefully that'll prevent it happening anymore. Thanks :)
      My Computer


  4. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #4

    jdyeaah said:
    Okay thank you.. done as you said and hopefully that'll prevent it happening anymore. Thanks :)
    Upload a newer .zip file if you still get BSODs
      My Computer


  5. Posts : 3
    Windows 7 Home Premium x64
    Thread Starter
       #5

    Will do, thanks again.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 18:51.
Find Us