Unnamed BSOD again


  1. Posts : 190
    Windows 7 Home Premium 64-Bit
       #1

    Unnamed BSOD again


    Please tell me what caused this. Dump file attached.

    Attachment 173899
      My Computer


  2. Posts : 190
    Windows 7 Home Premium 64-Bit
    Thread Starter
       #2

    Got some more, yay.
      My Computer


  3. Posts : 5
    Windows 7 Ultimate x86
       #3

    Hi inaniloquent,
    The issue of the BSOD you are seeing is because of the BAD kaspersky driver or a corrupted kaspersky driver .. KLIF.sys


    You can report this issue to the Kaspersky labs and they may look into this issue..

    I have attached the technical information of the crash for their debug perpose..

    Thanks
    Ganesh

    ----------------------------------------------------------------------------------------------
    MODULE_NAME: klif

    FAULTING_MODULE: fffff80003002000 nt

    DEBUG_FLR_IMAGE_TIMESTAMP: 4ca58db8

    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

    FAULTING_IP:
    klif+22dfc
    fffff880`0154adfc 443b7038 cmp r14d,dword ptr [rax+38h]

    CONTEXT: fffff880099eee00 -- (.cxr 0xfffff880099eee00)
    rax=2a140d0120454406 rbx=0000000001000000 rcx=fffffa8003c97c01
    rdx=0000000001dcb08a rsi=01032418120c968b rdi=fffffa800595aa00
    rip=fffff8800154adfc rsp=fffff880099ef7e0 rbp=fffffa8005a62d51
    r8=0000000000000000 r9=0000000000000000 r10=0000000000000000
    r11=0000000000000002 r12=fffffa8003c97b70 r13=0000000000000006
    r14=000000000000006f r15=fffff880015a41f0
    iopl=0 nv up ei pl zr na po nc
    cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010246
    klif+0x22dfc:
    fffff880`0154adfc 443b7038 cmp r14d,dword ptr [rax+38h] ds:002b:2a140d01`2045443e=????????
    Resetting default scope

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

    BUGCHECK_STR: 0x3B

    CURRENT_IRQL: 0

    LAST_CONTROL_TRANSFER: from 0000000000000000 to fffff8800154adfc

    STACK_TEXT:
    fffff880`099ef7e0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : klif+0x22dfc


    FOLLOWUP_IP:
    klif+22dfc
    fffff880`0154adfc 443b7038 cmp r14d,dword ptr [rax+38h]

    SYMBOL_STACK_INDEX: 0

    SYMBOL_NAME: klif+22dfc

    FOLLOWUP_NAME: MachineOwner

    IMAGE_NAME: klif.sys

    STACK_COMMAND: .cxr 0xfffff880099eee00 ; kb

    BUCKET_ID: WRONG_SYMBOLS
      My Computer


  4. Posts : 190
    Windows 7 Home Premium 64-Bit
    Thread Starter
       #4

    sriganesh said:
    Hi inaniloquent,
    The issue of the BSOD you are seeing is because of the BAD kaspersky driver or a corrupted kaspersky driver .. KLIF.sys


    You can report this issue to the Kaspersky labs and they may look into this issue..

    I have attached the technical information of the crash for their debug perpose..

    Thanks
    Ganesh

    ----------------------------------------------------------------------------------------------
    MODULE_NAME: klif

    FAULTING_MODULE: fffff80003002000 nt

    DEBUG_FLR_IMAGE_TIMESTAMP: 4ca58db8

    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

    FAULTING_IP:
    klif+22dfc
    fffff880`0154adfc 443b7038 cmp r14d,dword ptr [rax+38h]

    CONTEXT: fffff880099eee00 -- (.cxr 0xfffff880099eee00)
    rax=2a140d0120454406 rbx=0000000001000000 rcx=fffffa8003c97c01
    rdx=0000000001dcb08a rsi=01032418120c968b rdi=fffffa800595aa00
    rip=fffff8800154adfc rsp=fffff880099ef7e0 rbp=fffffa8005a62d51
    r8=0000000000000000 r9=0000000000000000 r10=0000000000000000
    r11=0000000000000002 r12=fffffa8003c97b70 r13=0000000000000006
    r14=000000000000006f r15=fffff880015a41f0
    iopl=0 nv up ei pl zr na po nc
    cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010246
    klif+0x22dfc:
    fffff880`0154adfc 443b7038 cmp r14d,dword ptr [rax+38h] ds:002b:2a140d01`2045443e=????????
    Resetting default scope

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

    BUGCHECK_STR: 0x3B

    CURRENT_IRQL: 0

    LAST_CONTROL_TRANSFER: from 0000000000000000 to fffff8800154adfc

    STACK_TEXT:
    fffff880`099ef7e0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : klif+0x22dfc


    FOLLOWUP_IP:
    klif+22dfc
    fffff880`0154adfc 443b7038 cmp r14d,dword ptr [rax+38h]

    SYMBOL_STACK_INDEX: 0

    SYMBOL_NAME: klif+22dfc

    FOLLOWUP_NAME: MachineOwner

    IMAGE_NAME: klif.sys

    STACK_COMMAND: .cxr 0xfffff880099eee00 ; kb

    BUCKET_ID: WRONG_SYMBOLS
    is there any way this can be fixed without removing Kaspersky?
      My Computer


 

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