New
#1
BSOD 0x0000003b when using MS Word and Firefox
Hi,
My computer keeps crashing with BSOD's, alternating between "Page Fault in Paged Area" and "System Service Exception", soon after I start MS Word or Firefox, and at other times as well. I have no idea why.
I have attached the required diagnostics files and the Perfmon test output (both as zips).
UPDATE: I have also uploaded the most recent minidump file (as zip).
Running MemTest86+ for 3 passes did not show RAM problems.
Windows, Flash and graphic drivers are fully up-to-date.
Here's the problem description of the latest crash as reported by Windows 7:
Problem: BlueScreen
OS Version:6.1.7601.2.1.0.256.48
Country-id: 1043
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF80002FC8B05
BCP3: FFFFF88008423EE0
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Can anyone help me to find (and solve) the problem?
Thanks so much in advance!
Joost
Last edited by JoostK; 03 Sep 2011 at 15:59. Reason: added Minidump file