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#1
ASUS K53E Laptop BSOD on Hibernate
Hello,
I purchased my laptop about 3 weeks ago and have been using it to stream online classes I'm taking. I'm using an ASUS K53E notebook which was purchased at a local Best Buy. It is running Windows 7 Ultimate x64 and I have Kaspersky PURE installed on my computer.
For the first 2-2.5 weeks of usage, the laptop has been as smooth as can be. However, as of last Friday (9/2), I noticed that the laptop would crash every time I shut it. The screen would go black, like it's going to hibernate, but the hard disk would never shut down (green lights on the front of the laptop stayed on) and I would either have to manually power down the laptop or wait for it to get BSOD and then shut itself down. I have since stopped hibernating it and shutting it down completely each night, but it's getting extremely frustrating and worrisome that at some point, the laptop will become completely useless.
I've looked through the forums already and seen that others have been having this problem. If this has been resolved, can I ask what others have done to get rid of the BSOD?
I'm sorry I have not attached my BSOD crash report, as I have not copied it yet nor do I really want to cause another BSOD just for the report. I understand that if I have to, I will in order to give you all better insight to the problem, but if this is a known issue, then maybe someone already has a solution?
Thank you all for your time and support. Much appreciated.