BSOD 0x00007e

revan89 · 07 Sep 2011

please help

seth500 · 07 Sep 2011

Code:

Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Administrator\Downloads\Windows_NT6_BSOD_jcgriff2\Windows_NT6_BSOD_jcgriff2\090111-10608-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*F:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Machine Name:
Kernel base = 0xfffff800`0360a000 PsLoadedModuleList = 0xfffff800`0384f670
Debug session time: Thu Sep  1 15:23:17.772 2011 (UTC - 6:00)
System Uptime: 8 days 4:30:31.569
Loading Kernel Symbols
...............................................................
................................................................
.....................................................
Loading User Symbols
Loading unloaded module list
...........................
Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
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*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000094, fffff88010431788, fffff8800ade9928, fffff8800ade9180}

Probably caused by : nvlddmkm.sys ( nvlddmkm+5ec788 )

Followup: MachineOwner
---------

4: kd> !analyze -v
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*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: ffffffffc0000094, The exception code that was not handled
Arg2: fffff88010431788, The address that the exception occurred at
Arg3: fffff8800ade9928, Exception Record Address
Arg4: fffff8800ade9180, Context Record Address

Debugging Details:
------------------


OVERLAPPED_MODULE: Address regions for 'nvlddmkm' and 'nvlddmkm.sys' overlap

EXCEPTION_CODE: (NTSTATUS) 0xc0000094 - {EXCEPTION}  Integer division by zero.

FAULTING_IP: 
nvlddmkm+5ec788
fffff880`10431788 f7f5            div     eax,ebp

EXCEPTION_RECORD:  fffff8800ade9928 -- (.exr 0xfffff8800ade9928)
ExceptionAddress: fffff88010431788 (nvlddmkm+0x00000000005ec788)
   ExceptionCode: c0000094 (Integer divide-by-zero)
  ExceptionFlags: 00000000
NumberParameters: 0

CONTEXT:  fffff8800ade9180 -- (.cxr 0xfffff8800ade9180)
rax=00000000ffffffff rbx=fffffa800cc82000 rcx=0000000000800400
rdx=0000000000000000 rsi=fffffa800cc7f000 rdi=000000000000ffff
rip=fffff88010431788 rsp=fffff8800ade9b60 rbp=0000000000000000
 r8=0000000000004000  r9=fffffa8011c60f98 r10=fffff880104316f6
r11=fffffa800bd86160 r12=0000000000000001 r13=0000000000000000
r14=0000000000000200 r15=fffffa800cc6d000
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
nvlddmkm+0x5ec788:
fffff880`10431788 f7f5            div     eax,ebp
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x7E

PROCESS_NAME:  System

CURRENT_IRQL:  0

ERROR_CODE: (NTSTATUS) 0xc0000094 - {EXCEPTION}  Integer division by zero.

LAST_CONTROL_TRANSFER:  from fffffa8000000000 to fffff88010431788

STACK_TEXT:  
fffff880`0ade9b60 fffffa80`00000000 : fffffa80`4e5ff7c5 fffffa80`0cc82000 fffffa80`0cc6d078 fffffa80`0cc60030 : nvlddmkm+0x5ec788
fffff880`0ade9b68 fffffa80`4e5ff7c5 : fffffa80`0cc82000 fffffa80`0cc6d078 fffffa80`0cc60030 fffff880`00000001 : 0xfffffa80`00000000
fffff880`0ade9b70 fffffa80`0cc82000 : fffffa80`0cc6d078 fffffa80`0cc60030 fffff880`00000001 fffff880`104316f6 : 0xfffffa80`4e5ff7c5
fffff880`0ade9b78 fffffa80`0cc6d078 : fffffa80`0cc60030 fffff880`00000001 fffff880`104316f6 fffff880`100aa6f3 : 0xfffffa80`0cc82000
fffff880`0ade9b80 fffffa80`0cc60030 : fffff880`00000001 fffff880`104316f6 fffff880`100aa6f3 00000000`00000030 : 0xfffffa80`0cc6d078
fffff880`0ade9b88 fffff880`00000001 : fffff880`104316f6 fffff880`100aa6f3 00000000`00000030 fffffa80`0b7e1010 : 0xfffffa80`0cc60030
fffff880`0ade9b90 fffff880`104316f6 : fffff880`100aa6f3 00000000`00000030 fffffa80`0b7e1010 fffffa80`0fd71540 : 0xfffff880`00000001
fffff880`0ade9b98 fffff880`100aa6f3 : 00000000`00000030 fffffa80`0b7e1010 fffffa80`0fd71540 fffffa80`0cc82000 : nvlddmkm+0x5ec6f6
fffff880`0ade9ba0 00000000`00000030 : fffffa80`0b7e1010 fffffa80`0fd71540 fffffa80`0cc82000 fffffa80`0cc6d000 : nvlddmkm+0x2656f3
fffff880`0ade9ba8 fffffa80`0b7e1010 : fffffa80`0fd71540 fffffa80`0cc82000 fffffa80`0cc6d000 fffffa80`0cc7f000 : 0x30
fffff880`0ade9bb0 fffffa80`0fd71540 : fffffa80`0cc82000 fffffa80`0cc6d000 fffffa80`0cc7f000 fffffa80`1324c4b0 : 0xfffffa80`0b7e1010
fffff880`0ade9bb8 fffffa80`0cc82000 : fffffa80`0cc6d000 fffffa80`0cc7f000 fffffa80`1324c4b0 fffff880`1042c862 : 0xfffffa80`0fd71540
fffff880`0ade9bc0 fffffa80`0cc6d000 : fffffa80`0cc7f000 fffffa80`1324c4b0 fffff880`1042c862 fffffa80`083cc088 : 0xfffffa80`0cc82000
fffff880`0ade9bc8 fffffa80`0cc7f000 : fffffa80`1324c4b0 fffff880`1042c862 fffffa80`083cc088 fffffa80`1324c4b0 : 0xfffffa80`0cc6d000
fffff880`0ade9bd0 fffffa80`1324c4b0 : fffff880`1042c862 fffffa80`083cc088 fffffa80`1324c4b0 fffffa80`0cc7f000 : 0xfffffa80`0cc7f000
fffff880`0ade9bd8 fffff880`1042c862 : fffffa80`083cc088 fffffa80`1324c4b0 fffffa80`0cc7f000 00000000`0017e8c0 : 0xfffffa80`1324c4b0
fffff880`0ade9be0 fffffa80`083cc088 : fffffa80`1324c4b0 fffffa80`0cc7f000 00000000`0017e8c0 00000000`00000001 : nvlddmkm+0x5e7862
fffff880`0ade9be8 fffffa80`1324c4b0 : fffffa80`0cc7f000 00000000`0017e8c0 00000000`00000001 fffff880`00000001 : 0xfffffa80`083cc088
fffff880`0ade9bf0 fffffa80`0cc7f000 : 00000000`0017e8c0 00000000`00000001 fffff880`00000001 fffffa80`00000000 : 0xfffffa80`1324c4b0
fffff880`0ade9bf8 00000000`0017e8c0 : 00000000`00000001 fffff880`00000001 fffffa80`00000000 00000000`00000000 : 0xfffffa80`0cc7f000
fffff880`0ade9c00 00000000`00000001 : fffff880`00000001 fffffa80`00000000 00000000`00000000 00000000`00000000 : 0x17e8c0
fffff880`0ade9c08 fffff880`00000001 : fffffa80`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x1
fffff880`0ade9c10 fffffa80`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 fffffa80`0cc6d000 : 0xfffff880`00000001
fffff880`0ade9c18 00000000`00000000 : 00000000`00000000 00000000`00000000 fffffa80`0cc6d000 fffff880`100a37ca : 0xfffffa80`00000000


FOLLOWUP_IP: 
nvlddmkm+5ec788
fffff880`10431788 f7f5            div     eax,ebp

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  nvlddmkm+5ec788

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nvlddmkm

IMAGE_NAME:  nvlddmkm.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4e391010

STACK_COMMAND:  .cxr 0xfffff8800ade9180 ; kb

FAILURE_BUCKET_ID:  X64_0x7E_nvlddmkm+5ec788

BUCKET_ID:  X64_0x7E_nvlddmkm+5ec788

Followup: MachineOwner
---------

Please update you Nvidia video card drivers from here:
Drivers - Download NVIDIA Drivers