BSOD Playing Splinter Cell: Conviction and various other games


  1. Posts : 2
    Windows 7 Ultimate 64bit SP1
       #1

    BSOD Playing Splinter Cell: Conviction and various other games


    Having problems with BSOD in a few games like Conviction and Dead Island more recently. Have updated all drivers and such and even used Driver Sweeper and re-installed them and still getting the same problem. Only get about a minutes worth of gameplay and it crashes.
    I am able to play games like Brink and the new Flashpoint though which i find a little strange but yeah.
    Have attached the files as requested. Any help would be greatly appreciated cause im all out of ideas.
      My Computer


  2. Posts : 6,668
    Windows 7 x64
       #2

    looks like you are having a graphics driver issue.

    First thing I would try is wiping it out with driver sweeper
    Phyxion.net - Driver Sweeper
    and then reinstalling the latest.
    ATI Radeon
    Important to use driver sweeper (Safe Mode is even recommended by most)

    At any rate it's definitely the driver faulting in the three minidumps you provided.

    Code:
    Probably caused by : atikmpag.sys ( atikmpag+7a48 )
    
    Followup: MachineOwner
    ---------
    
    3: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    VIDEO_TDR_FAILURE (116)
    Attempt to reset the display driver and recover from timeout failed.
    Arguments:
    Arg1: fffffa80107af4e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
    Arg2: fffff88004567a48, The pointer into responsible device driver module (e.g. owner tag).
    Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
    Arg4: 0000000000000002, Optional internal context dependent data.
    
    Debugging Details:
    ------------------
    
    
    FAULTING_IP: 
    atikmpag+7a48
    fffff880`04567a48 4883ec28        sub     rsp,28h
    
    DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
    
    CUSTOMER_CRASH_COUNT:  1
    
    BUGCHECK_STR:  0x116
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    STACK_TEXT:  
    fffff880`05fc39c8 fffff880`04340000 : 00000000`00000116 fffffa80`107af4e0 fffff880`04567a48 00000000`00000000 : nt!KeBugCheckEx
    fffff880`05fc39d0 fffff880`0433fd0a : fffff880`04567a48 fffffa80`107af4e0 fffffa80`0f73f950 fffffa80`0ee98410 : dxgkrnl!TdrBugcheckOnTimeout+0xec
    fffff880`05fc3a10 fffff880`0420ff07 : fffffa80`107af4e0 00000000`00000000 fffffa80`0f73f950 fffffa80`0ee98410 : dxgkrnl!TdrIsRecoveryRequired+0x1a2
    fffff880`05fc3a40 fffff880`04239b75 : 00000000`ffffffff 00000000`0001c9fc 00000000`00000000 00000000`00000002 : dxgmms1!VidSchiReportHwHang+0x40b
    fffff880`05fc3b20 fffff880`042382bb : 00000000`00000102 00000000`00000001 00000000`0001c9fc 00000000`00000000 : dxgmms1!VidSchiCheckHwProgress+0x71
    fffff880`05fc3b50 fffff880`0420b2c6 : ffffffff`ff676980 fffffa80`0ee98410 00000000`00000000 00000000`00000000 : dxgmms1!VidSchiWaitForSchedulerEvents+0x1fb
    fffff880`05fc3bf0 fffff880`04237e7a : 00000000`00000000 fffffa80`0fa99d50 00000000`00000080 fffffa80`0ee98410 : dxgmms1!VidSchiScheduleCommandToRun+0x1da
    fffff880`05fc3d00 fffff800`0352cfee : 00000000`fffffc32 fffffa80`0fa52b60 fffffa80`0ca95040 fffffa80`0fa52b60 : dxgmms1!VidSchiWorkerThread+0xba
    fffff880`05fc3d40 fffff800`032835e6 : fffff880`03088180 fffffa80`0fa52b60 fffff880`03093040 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
    fffff880`05fc3d80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16
    
    
    STACK_COMMAND:  .bugcheck ; kb
    
    FOLLOWUP_IP: 
    atikmpag+7a48
    fffff880`04567a48 4883ec28        sub     rsp,28h
    
    SYMBOL_NAME:  atikmpag+7a48
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: atikmpag
    
    IMAGE_NAME:  atikmpag.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4e31cc72
    
    FAILURE_BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys
    
    BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys
    
    Followup: MachineOwner
    ---------
      My Computer


  3. Posts : 2
    Windows 7 Ultimate 64bit SP1
    Thread Starter
       #3

    Thanks for that, Gave it a go and actually got some results.
    Managed to play Dead Island for about 30 mins before BSOD again, for the same reason as all the others.
    Any further wisdom?
      My Computer


  4. Posts : 6,668
    Windows 7 x64
       #4

    Well I ran into someone with a similar problem recently the solution was actually to return to a driver version from the first of this year.
    It solved the crashes in that instance.
    The archived drivers are available through the amd website.

    If you've fallen behind on windows updates, it never hurts to apply those as well.
      My Computer


 

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