New
#1
Monitors and Mouse/Keyboard randomly shut off - DVI & USB port issue?
Hi,
My name is Gabe and I am first off NOT a computer expert. I know enough terminology to get me in trouble but I don't pretend to be a expert.
Here is the setup with the issue:
HP Pavilion Elite m9360f PC running Windows 7 Ultimate x64
2 monitors (both running from DVI ports)
USB Mouse and Keyboard
The Issue:
While I am using the computer the mouse and keyboard will randomly SHUT OFF. No power, no nothing, its like the USB port suddenly turns itself off. The screen is still up but the mouse is frozen.
I am then forced to hard reset. When I turn the computer back on it fires up just fine blinking away but the screens don't engage (aka the light on the screen (Samsung Sync Master 206BW) just blinks in standbye mode, aka never receiving a signal from the computer).
The mouse and keyboard also never light up.
I am then forced to hard restart and the same issue keeps happening.
Usually after about 5-8 times the screens light up and the mouse and keyboard turn on. I can then start my computer normally
I then will get a random amount of time before it starts all over again.
This is incredibly frustrating so any help anyone can provide will be MUCH appreciated.
Thanks a billion,
Gabe
UPDATE: As I was about to write this post I was on a video chat with a friend in England via Skype on the desktop. In the middle of the chat the same thing happened but this time I had audio going and my sound froze as well.
2nd UPDATE: Attempted to start with just one screen. Took longer then usual (it appears to take more hard resets each time) and then when it did start it started normally). After I had logged in and got to the main desktop screen I plugged in the second monitor and it immediately froze. Maybe my video card is the issue? If so then why would my mouse and keyboard go out at the same time?