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Windows 7: Random BSOD/ Computer shuts off when I tap it

17 Sep 2011   #1
mflores89

Windows 7 Home Premium x64
 
 
Random BSOD/ Computer shuts off when I tap it

Hi I'm having huge problems with a BSOD, also my computer restarts when I tap it or move it sometimes. The BSOD looks like this:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 7f
BCP1: 0000000000000008
BCP2: 0000000080050033
BCP3: 00000000000006F8
BCP4: 0000000077967F18
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\091211-30030-01.dmp
C:\Users\M Flores\AppData\Local\Temp\WER-51573-0.sysdata.xml

My computer is only one year old and and I regularly perform virus/ malware scans so I do not understand what is happening. I have attached my minidump folder along with a system report. Thanks for any help you all can provide.


My System SpecsSystem Spec
.
17 Sep 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by mflores89 View Post
Hi I'm having huge problems with a BSOD, also my computer restarts when I tap it or move it sometimes. The BSOD looks like this:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 7f
BCP1: 0000000000000008
BCP2: 0000000080050033
BCP3: 00000000000006F8
BCP4: 0000000077967F18
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\091211-30030-01.dmp
C:\Users\M Flores\AppData\Local\Temp\WER-51573-0.sysdata.xml

My computer is only one year old and and I regularly perform virus/ malware scans so I do not understand what is happening. I have attached my minidump folder along with a system report. Thanks for any help you all can provide.

Two problems. FIrst is Related to MRESP50a64.SYS PCAUSA NDIS 5.0 SPR Protocol Driver from Printing Communications Assoc., Inc.. It is over 6 years old and cant work correctly in win 7 I would update it with the newest version available.

Second is your Avast. It is the cause of at least two of these crashes. I would remove and replace with Microsoft Security Essentials

http://files.avast.com/files/eng/aswclear5.exe

Virus, Spyware & Malware Protection | Microsoft Security Essentials
My System SpecsSystem Spec
17 Sep 2011   #3
mflores89

Windows 7 Home Premium x64
 
 

I did what you suggested and it fixed the problem. thanks for all your help!
My System SpecsSystem Spec
.

18 Sep 2011   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by mflores89 View Post
I did what you suggested and it fixed the problem. thanks for all your help!

Our pleasure and good luck
My System SpecsSystem Spec
Reply

 Random BSOD/ Computer shuts off when I tap it




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