Random BSoDs, unsure of error code.

Hosaka · 17 Sep 2011

Hi there! I've gotten some random BSoDs the last couple of days (and a few other instances before that), and I'm wondering what's wrong and what I can do to fix it. I didn't catch the error code, nor am I sure where I can find that, so I apologize if that information was required in the thread title.

Specs:
AMD Phenom II X4 965
4GB DDR3 Ram
Nvidia GTX560
Windows 7 Ultimate x64

Other info:
-x64
-Original OS installed
-Full retail
-System is 4 months old
-OS install is 4 months old

If I did anything else wrong in how I posted this/if you need more info, please let me know, and thank you for any help you can provide. :)

seth500 · 17 Sep 2011

Hosaka said:

Hi there! I've gotten some random BSoDs the last couple of days (and a few other instances before that), and I'm wondering what's wrong and what I can do to fix it. I didn't catch the error code, nor am I sure where I can find that, so I apologize if that information was required in the thread title.

Specs:
AMD Phenom II X4 965
4GB DDR3 Ram
Nvidia GTX560
Windows 7 Ultimate x64

Other info:
-x64
-Original OS installed
-Full retail
-System is 4 months old
-OS install is 4 months old

If I did anything else wrong in how I posted this/if you need more info, please let me know, and thank you for any help you can provide. :)

You posted just fine let me look at the dumps and I'll get back to ya..

seth500 · 17 Sep 2011

One thing I would like you to do is check the size of your page file if you have one and hopefully you do you should have a file that is the same size of the amount of ram installed on your computer. Also a very big bad that I saw installed on your computer is sptd.sys which is daemon tools driver that is a major cause of bsod's I would like you to uninstall that with this tool: DuplexSecure - Downloads after you download it run the tool and click uninstall and it will remove sptd.sys from your system but first uninstall the main program by the regular method through add/remove programs in control panel. You then can run Magic Disc VD on your computer without problems from here: http://www.magicdisc.net/setup_magicdisc106.exe

Most of the dump files were corrupt so I would like you to run a malware scan on your computer using Malwarebytes from here: Malwarebytes : Free anti-malware, anti-virus and spyware removal download install and do a full update followed by a full scan. After that let us know the results of the scan. Then we will want to enable driver verfier if your still having bsod's after the above fixes so please let us know so that we can dig further if we have to.

Moving on to your Event viewer errors I have some fixes for you to clear some of those up;

Code:

Event[12]:
  Log Name: Application
  Source: Microsoft-Windows-CAPI2
  Date: 2011-09-18T06:31:49.796
  Event ID: 4107
  Task: N/A
  Level: Error
  Opcode: Info
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Jino-PC
  Description: 
Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.

Please download the authroot.zip I attached to the bottom of this post and unzip it and right click on the certificate and click on install ctl from the context menu and import the certificate. Thats it that should fix that error.

Code:

Event[139]:
  Log Name: Application
  Source: Microsoft-Windows-WMI
  Date: 2011-09-18T01:56:44.000
  Event ID: 10
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Jino-PC
  Description: 
Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.

Please download the wmi.vbs attached to this post and run it it will fix the above error.

Code:

Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Administrator\Downloads\hosaka\Windows_NT6_BSOD_jcgriff2\091811-15787-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*F:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Machine Name:
Kernel base = 0xfffff800`03651000 PsLoadedModuleList = 0xfffff800`03896670
Debug session time: Sat Sep 17 16:06:00.173 2011 (UTC - 6:00)
System Uptime: 0 days 4:11:16.735
Loading Kernel Symbols
...............................................................
................................................................
....................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff8000399ae6e, fffff88008a40720, 0}

Probably caused by : ntkrnlmp.exe ( nt!CmpKcbCacheLookup+1de )

Followup: MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff8000399ae6e, Address of the instruction which caused the bugcheck
Arg3: fffff88008a40720, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
nt!CmpKcbCacheLookup+1de
fffff800`0399ae6e 418b45f4        mov     eax,dword ptr [r13-0Ch]

CONTEXT:  fffff88008a40720 -- (.cxr 0xfffff88008a40720)
rax=fffff8a00523d000 rbx=0000000000000000 rcx=0000000000000603
rdx=000000000e14d0d3 rsi=fffff88008a412c8 rdi=00000000018c65de
rip=fffff8000399ae6e rsp=fffff88008a41100 rbp=fffff8a000d1d2d0
 r8=0000000000000006  r9=0000000000000000 r10=000000000000000f
r11=fffff88008a41298 r12=fffff8a000d1d8c8 r13=f7fff8a0039f6140
r14=0000000000000002 r15=0000000000000002
iopl=0         nv up ei ng nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010282
nt!CmpKcbCacheLookup+0x1de:
fffff800`0399ae6e 418b45f4        mov     eax,dword ptr [r13-0Ch] ds:002b:f7fff8a0`039f6134=????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  MsMpEng.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff8000399ae6e

STACK_TEXT:  
fffff880`08a41100 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!CmpKcbCacheLookup+0x1de


FOLLOWUP_IP: 
nt!CmpKcbCacheLookup+1de
fffff800`0399ae6e 418b45f4        mov     eax,dword ptr [r13-0Ch]

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  nt!CmpKcbCacheLookup+1de

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4e02aaa3

STACK_COMMAND:  .cxr 0xfffff88008a40720 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_nt!CmpKcbCacheLookup+1de

BUCKET_ID:  X64_0x3B_nt!CmpKcbCacheLookup+1de

Followup: MachineOwner
---------

3: kd> lmtsmn
start             end                 module name
fffff880`13200000 fffff880`1323e000   1394ohci 1394ohci.sys Sat Nov 20 03:44:56 2010 (4CE7A6A8)
fffff880`1323e000 fffff880`1328b000   a2i9ac6f a2i9ac6f.SYS Mon Mar 28 09:41:57 2011 (4D90AC45)
fffff880`00fa9000 fffff880`01000000   ACPI     ACPI.sys     Sat Nov 20 02:19:16 2010 (4CE79294)
fffff880`04098000 fffff880`04121000   afd      afd.sys      Sun Apr 24 20:33:58 2011 (4DB4DD96)
fffff880`043ea000 fffff880`04400000   AgileVpn AgileVpn.sys Mon Jul 13 18:10:24 2009 (4A5BCCF0)
fffff880`043cc000 fffff880`043e1000   amdppm   amdppm.sys   Mon Jul 13 17:19:25 2009 (4A5BC0FD)
fffff880`011b6000 fffff880`011c1000   amdxata  amdxata.sys  Fri Mar 19 10:18:18 2010 (4BA3A3CA)
fffff880`0439e000 fffff880`043a6000   AppleCharger AppleCharger.sys Mon Jan 10 02:57:29 2011 (4D2AD809)
fffff880`01183000 fffff880`0118c000   atapi    atapi.sys    Mon Jul 13 17:19:47 2009 (4A5BC113)
fffff880`0118c000 fffff880`011b6000   ataport  ataport.SYS  Sat Nov 20 02:19:15 2010 (4CE79293)
fffff960`00810000 fffff960`00871000   ATMFD    ATMFD.DLL    Sat Feb 19 02:00:32 2011 (4D5F86B0)
fffff880`01bea000 fffff880`01bf1000   Beep     Beep.SYS     Mon Jul 13 18:00:13 2009 (4A5BCA8D)
fffff880`0438d000 fffff880`0439e000   blbdrive blbdrive.sys Mon Jul 13 17:35:59 2009 (4A5BC4DF)
fffff880`0630d000 fffff880`0632b000   bowser   bowser.sys   Tue Feb 22 21:55:04 2011 (4D649328)
fffff960`006c0000 fffff960`006e7000   cdd      cdd.dll      unavailable (00000000)
fffff880`01600000 fffff880`0162a000   cdrom    cdrom.sys    Sat Nov 20 02:19:20 2010 (4CE79298)
fffff880`00d32000 fffff880`00df2000   CI       CI.dll       Sat Nov 20 06:12:36 2010 (4CE7C944)
fffff880`01b7b000 fffff880`01bab000   CLASSPNP CLASSPNP.SYS Sat Nov 20 02:19:23 2010 (4CE7929B)
fffff880`00cd4000 fffff880`00d32000   CLFS     CLFS.SYS     Mon Jul 13 17:19:57 2009 (4A5BC11D)
fffff880`014e2000 fffff880`01554000   cng      cng.sys      Sat Nov 20 03:08:45 2010 (4CE79E2D)
fffff880`132c9000 fffff880`132d9000   CompositeBus CompositeBus.sys Sat Nov 20 03:33:17 2010 (4CE7A3ED)
fffff880`063f2000 fffff880`063fb000   cpuz135_x64 cpuz135_x64.sys Tue Nov 09 06:33:36 2010 (4CD94DB0)
fffff880`055e2000 fffff880`055f0000   crashdmp crashdmp.sys Mon Jul 13 18:01:01 2009 (4A5BCABD)
fffff880`042ec000 fffff880`0436f000   csc      csc.sys      Sat Nov 20 02:27:12 2010 (4CE79470)
fffff880`0436f000 fffff880`0438d000   dfsc     dfsc.sys     Sat Nov 20 02:26:31 2010 (4CE79447)
fffff880`04068000 fffff880`04077000   discache discache.sys Mon Jul 13 17:37:18 2009 (4A5BC52E)
fffff880`01b65000 fffff880`01b7b000   disk     disk.sys     Mon Jul 13 17:19:57 2009 (4A5BC11D)
fffff880`05552000 fffff880`05574000   drmk     drmk.sys     Mon Jul 13 19:01:25 2009 (4A5BD8E5)
fffff880`05400000 fffff880`05409000   dump_atapi dump_atapi.sys Mon Jul 13 17:19:47 2009 (4A5BC113)
fffff880`055f0000 fffff880`055fc000   dump_dumpata dump_dumpata.sys Mon Jul 13 17:19:47 2009 (4A5BC113)
fffff880`05409000 fffff880`0541c000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 17:21:51 2009 (4A5BC18F)
fffff880`055d6000 fffff880`055e2000   Dxapi    Dxapi.sys    Mon Jul 13 17:38:28 2009 (4A5BC574)
fffff880`04a22000 fffff880`04b16000   dxgkrnl  dxgkrnl.sys  Sat Nov 20 02:50:50 2010 (4CE799FA)
fffff880`04b16000 fffff880`04b5c000   dxgmms1  dxgmms1.sys  Sat Nov 20 02:49:53 2010 (4CE799C1)
fffff880`0104c000 fffff880`01060000   fileinfo fileinfo.sys Mon Jul 13 17:34:25 2009 (4A5BC481)
fffff880`01000000 fffff880`0104c000   fltmgr   fltmgr.sys   Sat Nov 20 02:19:24 2010 (4CE7929C)
fffff880`01565000 fffff880`0156f000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 17:19:45 2009 (4A5BC111)
fffff880`01b2b000 fffff880`01b65000   fvevol   fvevol.sys   Sat Nov 20 02:24:06 2010 (4CE793B6)
fffff880`01a28000 fffff880`01a72000   fwpkclnt fwpkclnt.sys Sat Nov 20 02:21:37 2010 (4CE79321)
fffff800`03608000 fffff800`03651000   hal      hal.dll      Sat Nov 20 06:00:25 2010 (4CE7C669)
fffff880`04b5c000 fffff880`04b80000   HDAudBus HDAudBus.sys Sat Nov 20 03:43:42 2010 (4CE7A65E)
fffff880`0557a000 fffff880`055d6000   HdAudio  HdAudio.sys  Sat Nov 20 03:44:23 2010 (4CE7A687)
fffff880`05438000 fffff880`05451000   HIDCLASS HIDCLASS.SYS Sat Nov 20 03:43:49 2010 (4CE7A665)
fffff880`05451000 fffff880`05459080   HIDPARSE HIDPARSE.SYS Mon Jul 13 18:06:17 2009 (4A5BCBF9)
fffff880`0542a000 fffff880`05438000   hidusb   hidusb.sys   Sat Nov 20 03:43:49 2010 (4CE7A665)
fffff880`06244000 fffff880`0630d000   HTTP     HTTP.sys     Sat Nov 20 02:24:30 2010 (4CE793CE)
fffff880`01b22000 fffff880`01b2b000   hwpolicy hwpolicy.sys Sat Nov 20 02:18:54 2010 (4CE7927E)
fffff880`04a00000 fffff880`04a1e000   i8042prt i8042prt.sys Mon Jul 13 17:19:57 2009 (4A5BC11D)
fffff880`132ba000 fffff880`132c9000   kbdclass kbdclass.sys Mon Jul 13 17:19:50 2009 (4A5BC116)
fffff800`00b97000 fffff800`00ba1000   kdcom    kdcom.dll    Sat Feb 05 09:52:49 2011 (4D4D8061)
fffff880`01400000 fffff880`01443000   ks       ks.sys       Sat Nov 20 03:33:23 2010 (4CE7A3F3)
fffff880`014c7000 fffff880`014e2000   ksecdd   ksecdd.sys   Sat Nov 20 02:21:15 2010 (4CE7930B)
fffff880`017ce000 fffff880`017f9000   ksecpkg  ksecpkg.sys  Sat Nov 20 03:10:34 2010 (4CE79E9A)
fffff880`05574000 fffff880`05579200   ksthunk  ksthunk.sys  Mon Jul 13 18:00:19 2009 (4A5BCA93)
fffff880`04077000 fffff880`0408c000   lltdio   lltdio.sys   Mon Jul 13 18:08:50 2009 (4A5BCC92)
fffff880`01bab000 fffff880`01bce000   luafv    luafv.sys    Mon Jul 13 17:26:13 2009 (4A5BC295)
fffff880`00cb3000 fffff880`00cc0000   mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Mon Jul 13 19:29:09 2009 (4A5BDF65)
fffff880`0541c000 fffff880`0542a000   monitor  monitor.sys  Mon Jul 13 17:38:52 2009 (4A5BC58C)
fffff880`042a9000 fffff880`042b8000   mouclass mouclass.sys Mon Jul 13 17:19:50 2009 (4A5BC116)
fffff880`0545c000 fffff880`05469000   mouhid   mouhid.sys   Mon Jul 13 18:00:20 2009 (4A5BCA94)
fffff880`01169000 fffff880`01183000   mountmgr mountmgr.sys Sat Nov 20 02:19:21 2010 (4CE79299)
fffff880`0162a000 fffff880`0165b000   MpFilter MpFilter.sys Wed Apr 06 14:07:29 2011 (4D9CC801)
fffff880`063e2000 fffff880`063f2000   MpNWMon  MpNWMon.sys  Wed Apr 06 14:07:23 2011 (4D9CC7FB)
fffff880`0632b000 fffff880`06343000   mpsdrv   mpsdrv.sys   Mon Jul 13 18:08:25 2009 (4A5BCC79)
fffff880`06343000 fffff880`06370000   mrxsmb   mrxsmb.sys   Tue Apr 26 20:40:38 2011 (4DB78226)
fffff880`06370000 fffff880`063be000   mrxsmb10 mrxsmb10.sys Fri Jul 08 20:46:28 2011 (4E17C104)
fffff880`063be000 fffff880`063e2000   mrxsmb20 mrxsmb20.sys Tue Apr 26 20:39:37 2011 (4DB781E9)
fffff880`01664000 fffff880`0166f000   Msfs     Msfs.SYS     Mon Jul 13 17:19:47 2009 (4A5BC113)
fffff880`00e09000 fffff880`00e13000   msisadrv msisadrv.sys Mon Jul 13 17:19:26 2009 (4A5BC0FE)
fffff880`01469000 fffff880`014c7000   msrpc    msrpc.sys    Sat Nov 20 02:21:56 2010 (4CE79334)
fffff880`0405d000 fffff880`04068000   mssmbios mssmbios.sys Mon Jul 13 17:31:10 2009 (4A5BC3BE)
fffff880`01b10000 fffff880`01b22000   mup      mup.sys      Mon Jul 13 17:23:45 2009 (4A5BC201)
fffff880`0167b000 fffff880`0176e000   ndis     ndis.sys     Sat Nov 20 02:23:30 2010 (4CE79392)
fffff880`13fed000 fffff880`13ff9000   ndistapi ndistapi.sys Mon Jul 13 18:10:00 2009 (4A5BCCD8)
fffff880`04224000 fffff880`04253000   ndiswan  ndiswan.sys  Sat Nov 20 03:52:32 2010 (4CE7A870)
fffff880`054d3000 fffff880`054e8000   NDProxy  NDProxy.SYS  Sat Nov 20 03:52:20 2010 (4CE7A864)
fffff880`04195000 fffff880`041a4000   netbios  netbios.sys  Mon Jul 13 18:09:26 2009 (4A5BCCB6)
fffff880`04121000 fffff880`04166000   netbt    netbt.sys    Sat Nov 20 02:23:18 2010 (4CE79386)
fffff880`0176e000 fffff880`017ce000   NETIO    NETIO.SYS    Sat Nov 20 02:23:13 2010 (4CE79381)
fffff880`06ef0000 fffff880`06f08000   NisDrvWFP NisDrvWFP.sys Wed Apr 06 14:08:53 2011 (4D9CC855)
fffff880`01594000 fffff880`015a5000   Npfs     Npfs.SYS     Mon Jul 13 17:19:48 2009 (4A5BC114)
fffff880`04051000 fffff880`0405d000   nsiproxy nsiproxy.sys Mon Jul 13 17:21:02 2009 (4A5BC15E)
fffff800`03651000 fffff800`03c3a000   nt       ntkrnlmp.exe Wed Jun 22 20:53:23 2011 (4E02AAA3)
fffff880`0124d000 fffff880`013f0000   Ntfs     Ntfs.sys     Thu Mar 10 20:39:39 2011 (4D79997B)
fffff880`01be1000 fffff880`01bea000   Null     Null.SYS     Mon Jul 13 17:19:37 2009 (4A5BC109)
fffff880`13f92000 fffff880`13f97000   nvBridge nvBridge.kmd Fri May 20 21:58:23 2011 (4DD7385F)
fffff880`054e8000 fffff880`05515000   nvhda64v nvhda64v.sys Tue May 10 03:41:18 2011 (4DC9083E)
fffff880`132e4000 fffff880`13f92000   nvlddmkm nvlddmkm.sys Fri May 20 22:07:04 2011 (4DD73A68)
fffff880`0416f000 fffff880`04195000   pacer    pacer.sys    Sat Nov 20 03:52:18 2010 (4CE7A862)
fffff880`010cc000 fffff880`010e1000   partmgr  partmgr.sys  Sat Nov 20 02:20:00 2010 (4CE792C0)
fffff880`01099000 fffff880`010cc000   pci      pci.sys      Sat Nov 20 02:19:11 2010 (4CE7928F)
fffff880`01152000 fffff880`01159000   pciide   pciide.sys   Mon Jul 13 17:19:49 2009 (4A5BC115)
fffff880`01159000 fffff880`01169000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 17:19:48 2009 (4A5BC114)
fffff880`01554000 fffff880`01565000   pcw      pcw.sys      Mon Jul 13 17:19:27 2009 (4A5BC0FF)
fffff880`06a42000 fffff880`06ae8000   peauth   peauth.sys   Mon Jul 13 19:01:19 2009 (4A5BD8DF)
fffff880`05515000 fffff880`05552000   portcls  portcls.sys  Mon Jul 13 18:06:27 2009 (4A5BCC03)
fffff880`00cc0000 fffff880`00cd4000   PSHED    PSHED.dll    Mon Jul 13 19:32:23 2009 (4A5BE027)
fffff880`04200000 fffff880`04224000   rasl2tp  rasl2tp.sys  Sat Nov 20 03:52:34 2010 (4CE7A872)
fffff880`04253000 fffff880`0426e000   raspppoe raspppoe.sys Mon Jul 13 18:10:17 2009 (4A5BCCE9)
fffff880`0426e000 fffff880`0428f000   raspptp  raspptp.sys  Sat Nov 20 03:52:31 2010 (4CE7A86F)
fffff880`0428f000 fffff880`042a9000   rassstp  rassstp.sys  Mon Jul 13 18:10:25 2009 (4A5BCCF1)
fffff880`04000000 fffff880`04051000   rdbss    rdbss.sys    Sat Nov 20 02:27:51 2010 (4CE79497)
fffff880`132d9000 fffff880`132e4000   rdpbus   rdpbus.sys   Mon Jul 13 18:17:46 2009 (4A5BCEAA)
fffff880`01810000 fffff880`01819000   RDPCDD   RDPCDD.sys   Mon Jul 13 18:16:34 2009 (4A5BCE62)
fffff880`01819000 fffff880`01822000   rdpencdd rdpencdd.sys Mon Jul 13 18:16:34 2009 (4A5BCE62)
fffff880`0165b000 fffff880`01664000   rdprefmp rdprefmp.sys Mon Jul 13 18:16:35 2009 (4A5BCE63)
fffff880`01ad6000 fffff880`01b10000   rdyboost rdyboost.sys Sat Nov 20 02:43:10 2010 (4CE7982E)
fffff880`01443000 fffff880`0145b000   rspndr   rspndr.sys   Mon Jul 13 18:08:50 2009 (4A5BCC92)
fffff880`04b80000 fffff880`04bd6000   Rt64win7 Rt64win7.sys Wed Jun 23 03:10:45 2010 (4C21CF95)
fffff880`1328b000 fffff880`132ba000   SCSIPORT SCSIPORT.SYS Sat Nov 20 03:34:01 2010 (4CE7A419)
fffff880`06ae8000 fffff880`06af3000   secdrv   secdrv.SYS   Wed Sep 13 07:18:38 2006 (4508052E)
fffff880`04bf2000 fffff880`04bfe000   serenum  serenum.sys  Mon Jul 13 18:00:33 2009 (4A5BCAA1)
fffff880`041a4000 fffff880`041c1000   serial   serial.sys   Mon Jul 13 18:00:40 2009 (4A5BCAA8)
fffff880`01ace000 fffff880`01ad6000   spldr    spldr.sys    Mon May 11 10:56:27 2009 (4A0858BB)
fffff880`00e43000 fffff880`00fa9000   sptd     sptd.sys     Sun Feb 27 12:29:52 2011 (4D6AA630)
fffff880`06e58000 fffff880`06ef0000   srv      srv.sys      Thu Apr 28 21:06:06 2011 (4DBA2B1E)
fffff880`06b36000 fffff880`06b9f000   srv2     srv2.sys     Thu Apr 28 21:05:46 2011 (4DBA2B0A)
fffff880`06af3000 fffff880`06b24000   srvnet   srvnet.sys   Thu Apr 28 21:05:35 2011 (4DBA2AFF)
fffff880`04a1e000 fffff880`04a1f480   swenum   swenum.sys   Mon Jul 13 18:00:18 2009 (4A5BCA92)
fffff880`01824000 fffff880`01a28000   tcpip    tcpip.sys    Mon Jun 20 21:33:55 2011 (4E001123)
fffff880`06b24000 fffff880`06b36000   tcpipreg tcpipreg.sys Sat Nov 20 03:51:48 2010 (4CE7A844)
fffff880`015c7000 fffff880`015d4000   TDI      TDI.SYS      Sat Nov 20 02:22:06 2010 (4CE7933E)
fffff880`015a5000 fffff880`015c7000   tdx      tdx.sys      Sat Nov 20 02:21:54 2010 (4CE79332)
fffff880`041dc000 fffff880`041f0000   termdd   termdd.sys   Sat Nov 20 04:03:40 2010 (4CE7AB0C)
fffff960`00480000 fffff960`0048a000   TSDDD    TSDDD.dll    Mon Jul 13 18:16:34 2009 (4A5BCE62)
fffff880`043a6000 fffff880`043cc000   tunnel   tunnel.sys   Sat Nov 20 03:51:50 2010 (4CE7A846)
fffff880`042b8000 fffff880`042ca000   umbus    umbus.sys    Sat Nov 20 03:44:37 2010 (4CE7A695)
fffff880`0545a000 fffff880`0545bf00   USBD     USBD.SYS     Thu Mar 24 21:28:59 2011 (4D8C0BFB)
fffff880`04be1000 fffff880`04bf2000   usbehci  usbehci.sys  Thu Mar 24 21:29:04 2011 (4D8C0C00)
fffff880`05479000 fffff880`054d3000   usbhub   usbhub.sys   Thu Mar 24 21:29:25 2011 (4D8C0C15)
fffff880`04bd6000 fffff880`04be1000   usbohci  usbohci.sys  Thu Mar 24 21:29:03 2011 (4D8C0BFF)
fffff880`13f97000 fffff880`13fed000   USBPORT  USBPORT.SYS  Thu Mar 24 21:29:12 2011 (4D8C0C08)
fffff880`00e13000 fffff880`00e20000   vdrvroot vdrvroot.sys Mon Jul 13 18:01:31 2009 (4A5BCADB)
fffff880`01bf1000 fffff880`01bff000   vga      vga.sys      Mon Jul 13 17:38:47 2009 (4A5BC587)
fffff880`0156f000 fffff880`01594000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 17:38:51 2009 (4A5BC58B)
fffff880`01a72000 fffff880`01a82000   vmstorfl vmstorfl.sys Sat Nov 20 02:57:30 2010 (4CE79B8A)
fffff880`010e1000 fffff880`010f6000   volmgr   volmgr.sys   Sat Nov 20 02:19:28 2010 (4CE792A0)
fffff880`010f6000 fffff880`01152000   volmgrx  volmgrx.sys  Sat Nov 20 02:20:43 2010 (4CE792EB)
fffff880`01a82000 fffff880`01ace000   volsnap  volsnap.sys  Sat Nov 20 02:20:08 2010 (4CE792C8)
fffff880`041c1000 fffff880`041dc000   wanarp   wanarp.sys   Sat Nov 20 03:52:36 2010 (4CE7A874)
fffff880`01800000 fffff880`01810000   watchdog watchdog.sys Mon Jul 13 17:37:35 2009 (4A5BC53F)
fffff880`00c00000 fffff880`00ca4000   Wdf01000 Wdf01000.sys Mon Jul 13 17:22:07 2009 (4A5BC19F)
fffff880`00ca4000 fffff880`00cb3000   WDFLDR   WDFLDR.SYS   Mon Jul 13 17:19:54 2009 (4A5BC11A)
fffff880`04166000 fffff880`0416f000   wfplwf   wfplwf.sys   Mon Jul 13 18:09:26 2009 (4A5BCCB6)
fffff960`000c0000 fffff960`003d3000   win32k   win32k.sys   Fri Jun 10 21:06:57 2011 (4DF2DBD1)
fffff880`043e1000 fffff880`043ea000   wmiacpi  wmiacpi.sys  Mon Jul 13 17:31:02 2009 (4A5BC3B6)
fffff880`00e00000 fffff880`00e09000   WMILIB   WMILIB.SYS   Mon Jul 13 17:19:51 2009 (4A5BC117)
fffff880`042ca000 fffff880`042eb000   WudfPf   WudfPf.sys   Sat Nov 20 03:42:44 2010 (4CE7A624)

Hosaka · 17 Sep 2011

Thank you very much for your reply, sir. I'd just like to clarify a couple of your instructions here before I go on.

seth500 said:

One thing I would like you to do is check the size of your page file if you have one and hopefully you do you should have a file that is the same size of the amount of ram installed on your computer.

Do you mean this?

If so, it looks like that's the same size as the ram in my computer (4 gigs), right?

Also a very big bad that I saw installed on your computer is sptd.sys which is daemon tools driver that is a major cause of bsod's I would like you to uninstall that with this tool: DuplexSecure - Downloads after you download it run the tool and click uninstall and it will remove sptd.sys from your system but first uninstall the main program by the regular method through add/remove programs in control panel.

I've uninstalled Daemon Tools through Add/Remove Programs, and then I downloaded the x64 version of the file you linked me to and tried to run it, but I received an "is not a valid Win32 application" error when I did. I redownloaded it with another browser and the result was the same. I haven't taken any further steps in following your instructions, as I'm unsure if the order matters or not. I'd like to clarify how to do this step properly before I go on, if that's okay.

seth500 · 17 Sep 2011

They dont matter Hosaka you can go about them any way you like and yes your page file is good. Let me check on that program sometimes the links themselves are no good. Ok the link is good and it will run on my computer, you have something else going on that isn't good, do you have Emsisoft antimalware running on your computer?

I attached the file to this post try and run it again..

Hosaka · 17 Sep 2011

seth500 said:

They dont matter Hosaka you can go about them any way you like and yes your page file is good. Let me check on that program sometimes the links themselves are no good.

Thanks again for your reply. I've run the two fixes you attached in your first post, and they seem to have done their jobs without any hitches. About Malwarebytes, though, my computer currently has MSE installed on it. There won't be any sort of conflict or problem with having both at once, will there?

Hosaka · 17 Sep 2011

seth500 said:

Ok the link is good and it will run on my computer, you have something else going on that isn't good, do you have Emsisoft antimalware running on your computer?

I attached the file to this post try and run it again..

No, I don't have anything like that installed. However, I tried the file you attached and it worked, and uninstalled the driver just fine. Thanks!

seth500 · 17 Sep 2011

Hosaka said:

seth500 said:

They dont matter Hosaka you can go about them any way you like and yes your page file is good. Let me check on that program sometimes the links themselves are no good.

Thanks again for your reply. I've run the two fixes you attached in your first post, and they seem to have done their jobs without any hitches. About Malwarebytes, though, my computer currently has MSE installed on it. There won't be any sort of conflict or problem with having both at once, will there?

No malwarebytes is compatible with mse and it's always good to have a second opinion virus scanner on your computer.:)

Hosaka · 17 Sep 2011

seth500 said:

Hosaka said:

seth500 said:

They dont matter Hosaka you can go about them any way you like and yes your page file is good. Let me check on that program sometimes the links themselves are no good.

Thanks again for your reply. I've run the two fixes you attached in your first post, and they seem to have done their jobs without any hitches. About Malwarebytes, though, my computer currently has MSE installed on it. There won't be any sort of conflict or problem with having both at once, will there?

No malwarebytes is compatible with mse and it's always good to have a second opinion virus scanner on your computer.:)

Awesome. I've installed both Magicdisc and Malwarebytes, and I've just finished updating latter. Will come back later with the results of the full scan.

seth500 · 17 Sep 2011

Good deal I'll check back tomorrow to review the post..