BSOD playing Dead Island

ThomasQ · 22 Sep 2011

Hi All!

I've been getting random BSOD's when playing Dead Island, wich is driving me Insane!

Im using Win 7 Ultimate 64 bit, Full Retail on a self build PC.

The system itself is about 10 months old.

Age of the OS installation is also 10 months, but I tested it on a seperate, fresh Win7 partition, wich gave the same results.

First time playing, I kept getting the "ATI display driver error has stopped working" error, everytime around 10 minutes play-time, wich would cause the game to freeze for about 10 seconds..

I then updated my Display Drivers & Catalyst Control Center to the latest versions. After that I can play up to an hour and a half, before a random blue screen of death kicks in. Last time I played, it happened in 10 minutes!..

10 months ago, after building this PC, I had some "ATI display driver error has stopped working" errors watching Youtube & other online movies. This hasn't happened since the update (tested with 30 screens loaded and playing at the same time)..

3Dmark11 also works good, no hang ups or weird reports..

Why oh Why do I keep getting these Annoying errors? Could you guys help me figure it out?

Thanks in advance!!
Thomas

panais · 22 Sep 2011

Hi ThomasQ welcome to SF :)

Do you have the bsod only while playing Dead Island?

Did you test with other games?

In meantime,

Please Remove and clean mcafee from your system using the mcafeeremover

Download and install Microsoft Security Essentials

Enable windows firewall.

Update these old drivers,starting from ASACPI.sys= Asus ATK0110 ACPI Utility (a known BSOD maker in Win7). Also a part of the Asus PCProbe and AISuite Utilities ASUSTeK Computer Inc. -Support- Drivers and Download

HTML Code:

ASACPI.sys        fffff880`04df5000    fffff880`04dfd000    0x00008000    0x42476c4c    28-Mar-05 5:30:36 πμ                        
secdrv.SYS        fffff880`09947000    fffff880`09952000    0x0000b000    0x4508052e    13-Sep-06 4:18:38 μμ                        
emupia2k.sys        fffff880`0a693000    fffff880`0a6dd000    0x0004a000    0x47e21d92    20-Mar-08 11:17:22 πμ                        
ctsfm2k.sys        fffff880`07c83000    fffff880`07cbb000    0x00038000    0x47e21d99    20-Mar-08 11:17:29 πμ                        
ctoss2k.sys        fffff880`00dbd000    fffff880`00dee000    0x00031000    0x47e21da4    20-Mar-08 11:17:40 πμ                        
ha10kx2k.sys        fffff880`0525b000    fffff880`053c2000    0x00167000    0x47e21dbe    20-Mar-08 11:18:06 πμ                        
ctaud2k.sys        fffff880`04d04000    fffff880`04da9780    0x000a5780    0x47e21e15    20-Mar-08 11:19:33 πμ                        
ctprxy2k.sys        fffff880`04de7000    fffff880`04def000    0x00008000    0x47e21e16    20-Mar-08 11:19:34 πμ                        
CTEDSPFX.SYS        fffff880`0b6c7000    fffff880`0b711000    0x0004a000    0x47e21e23    20-Mar-08 11:19:47 πμ                        
CTEDSPIO.SYS        fffff880`0b679000    fffff880`0b6a4000    0x0002b000    0x47e21e29    20-Mar-08 11:19:53 πμ                        
CTEDSPSY.SYS        fffff880`0b623000    fffff880`0b679000    0x00056000    0x47e21e2e    20-Mar-08 11:19:58 πμ                        
COMMONFX.SYS        fffff880`0b6a4000    fffff880`0b6c7000    0x00023000    0x47e21e32    20-Mar-08 11:20:02 πμ

How to find and update drivers? Read this Best way to update drivers for free?

Finish with all the above steps and post back with any results.

ThomasQ · 22 Sep 2011

Hi Panais!

Thanks for your reply.

First: Yes, I only seem to get the BSOD in Dead Island ( at the moment ). At firts they were just "Display Driver Stopped Working" errors, wich I sometimes had with Flash Players, but when updating CCC & drivers, the errors in Dead Island became bluescreens, although more randomly divided. I've hadn't had any problems with flash players after updating..

Game-wise, I can run games like Civilisation V, EVEonline and Crysis 2 no problem..

Is McAfee that bad? Had no idea, removing it while typing this..

After that, I'll get on to the drivers!

Thanks again man, will post back ASAP

panais · 22 Sep 2011

ThomasQ said:

Hi Panais!

Thanks for your reply.

First: Yes, I only seem to get the BSOD in Dead Island ( at the moment ). At firts they were just "Display Driver Stopped Working" errors, wich I sometimes had with Flash Players, but when updating CCC & drivers, the errors in Dead Island became bluescreens, although more randomly divided. I've hadn't had any problems with flash players after updating..

Game-wise, I can run games like Civilisation V, EVEonline and Crysis 2 no problem..

Is McAfee that bad? Had no idea, removing it while typing this..

After that, I'll get on to the drivers!

Thanks again man, will post back ASAP

If you have the errors only with specific game then it may be a game fault and not a computer fault :)

Though finish the above steps and post back with results.

Tip: Always keep your drivers and windows updated!

ThomasQ · 22 Sep 2011

Hi!

Well, most of those drivers were because of my EMU 1616M PCI.. They didn't release any drivers since 2008, but all of a sudden in july 2011 they apparently droppe some new ones..

Anyway, Results:

BSOD Gone! I was already heavily suspecting that it should be a game fault, because of that program thing. The program still crashes though, but instead of BSOD'ing, I get a error message, through wich I found that it is a Widespread problem with Dead Island.. Have to wait for the updates/bugfixes I guess...

But why is McAfee so harmfull then?

Thanks again btw

panais · 22 Sep 2011

All the above steps they was necessary.

Mcafee in many cases cause bsod.

Old drivers in many cases cause bsod.

So the above step are to eliminate any chance for a new bsod and that's the purpose

Play,work as usual and post back,tomorrow maybe with results and news.:)