Windows 7 Login: username or password is incorrect


  1. Posts : 4
    Windows 7
       #1

    Windows 7 Login: username or password is incorrect


    Hey guys,

    I have seen similar threads in some places, but none of them seemed to have exactly the same problem I have been having. Anyway, I have an Alienware M17x with Windows 7 installed. Yesterday, Windows stopped accepting my login credentials and kept giving the error "the username or password is incorrect". I never did change my password, and no one else has access to my laptop. My password was about to expire, but it never prompted me to enter a new password ever. I have tried pretty much everything that I could find/think of.

    1) There are no other accounts on the system other than the one that is locked out.

    2) I tried rebooting in safe mode, but it ultimately takes me back to the login screen with a different screen resolution.

    3) I have tried repairing using the Windows 7 disk. That didn't work either.

    4) I tried going to the command prompt and displaying user accounts that are present on the system( using "net user"). It shows me an Administrator account and Guest account. So I took a chance and changed the administrator password, but it didn't accept it on the login screen.

    5) I have tried System restore to the previous day.

    6) I have tried setting the BIOS date back one day. It's set back to the original date now.


    I don't really want to buy a password breaker software yet, because I have a feeling it is not about the password, just some software glitch.

    Any help is highly appreciated
      My Computer


  2. Posts : 7,730
    Windows 7 Ultimate SP1 64-Bit
       #2

    Welcome to Windows Seven Forums.

    Unless you created a Password Reset Disc, I'm not sure there's anything you can do other than try a search on Google.
      My Computer


  3. Posts : 4
    Windows 7
    Thread Starter
       #3

    Ouch.... that's not good. Because that is pretty much what I did... search on google and try to get around it somehow...
      My Computer


  4. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #4

    I'm somewhat confused. I also I'm the only one that uses my computers, their for I don't use a password. Why was a password installed? Is this time expired password thing built into Windows 7?
      My Computer


  5. Posts : 4
    Windows 7
    Thread Starter
       #5

    Yeah, the password seems to be a bad idea now, but it has kind of been a habit for a bit, so it doesn't bother me as much. And the time expired password thing is built into Windows 7, but I believe there are ways to remove it. I just never really bothered getting down to it.
      My Computer


  6. Posts : 7,730
    Windows 7 Ultimate SP1 64-Bit
       #6

    Don't know if this tutorial will help, but it's worth a try.

    Password Reset : Using System Restore in Windows 7
      My Computer


  7. Posts : 4
    Windows 7
    Thread Starter
       #7

    Nope, it didn't work. And by logic, if that tutorial is right, that means there is something seriously messed up, correct?

    I appreciate the help seavixen32.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 03:32.
Find Us