Hi masters, please decipher this BSOD .dmp for me

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  1. Posts : 37
    Windows 7 x64
       #1

    Hi masters, please decipher this BSOD .dmp for me


    Hello, all of a sudden I have got three frequent BSOD within the last few days including today. Never got them on this machine before. So I was thinking about running a memtest but before that I wish to know what that .dmp file says. If you have got time in your hands I request you to please check this .dmp and tell me what's in it.

    Regards.
      My Computer


  2. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #2

    Hi BubbaDaCaveman :)

    The minidump points to your ESET Personal Firewall Driver,your eset is old.

    Update it OR uninstall\clean it from your system using the http://download.eset.com/special/ESETUninstaller.exe

    If you decide to uninstall eset then,

    Download and install Microsoft Security Essentials.

    Enable windows firewall.

    Also uninstall any virtual drive,daemon tools,alcohol...and remove sptd from your system using the,
    http://duplexsecure.com/download/SPTDinst-v179-x64.exe

    For virtual driver download and install the free http://www.magiciso.com/

    Also update these old drivers

    Starting from ASACPI.sys Asus ATK0110 ACPI Utility (a known BSOD maker in Win7). Also a part of the Asus PCProbe and AISuite Utilities
    http://support.asus.com/download/Opt...uage=en&type=1

    How to find and update drivers? Read this, Best way to update drivers for free?

    Olde drivers list,
    Code:
    ASACPI.sys        fffff880`041de000    fffff880`041e6000    0x00008000    0x42476c4c    28-Mar-05 5:30:36 πμ                        
    secdrv.SYS        fffff880`066c7000    fffff880`066d2000    0x0000b000    0x4508052e    13-Sep-06 4:18:38 μμ                        
    Sahdad64.sys        fffff880`01bd7000    fffff880`01be2000    0x0000b000    0x49068d5b    28-Oct-08 6:56:11 πμ                        
    Saibad64.sys        fffff880`01bce000    fffff880`01bd7000    0x00009000    0x49068d5f    28-Oct-08 6:56:15 πμ                        
    SaibVdAd64.sys        fffff880`043c2000    fffff880`043cc000    0x0000a000    0x49068d64    28-Oct-08 6:56:20 πμ                        
    L1C62x64.sys        fffff880`04191000    fffff880`041a3000    0x00012000    0x49d2f6fd    01-Apr-09 8:09:17 πμ
    Finish with the above steps and post back with any results.
      My Computer


  3. Posts : 37
    Windows 7 x64
    Thread Starter
       #3

    Hi panais thanks for the support.

    I was using MSE until some months back, but uninstalled it thinking it to be the reason behind my frequent internet dropouts. Later turned out that it was not MSE but my faulty modem that was causing that Since then I was using Kaspersky Internet Security 2012, until three days ago, when I started getting the BSOD. So I formatted the whole OS and installed Eset Smart Security. Eset definition are up to date and the program itself gets updated along with the definition. So I think it is already updated

    I will remove Alcohol and the sptd as you have suggested, but I will miss it Probably Alcohol components and Eset firewall clashed because I had set Eset firewall to block Alcohol from accessing the internet (reason-my program is already updated and I like to update them manually) causing BSOD.

    Driver Genius found an update for ATK0110 ACPI long ago but I wasn't able to update it because the downloaded package was a zip file with two folder for x86 and x64 OS in it with no exe inside. Don't no what I am supposed to do with them, should I replace them manually?

    So this is what I am going to do now.

    1- Upgrade to Eset Smart Security 5

    2- Remove Alcohol.

    3- Try to update ATK

    and post again.
      My Computer


  4. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #4

    BubbaDaCaveman said:
    Hi panais thanks for the support.

    I was using MSE until some months back, but uninstalled it thinking it to be the reason behind my frequent internet dropouts. Later turned out that it was not MSE but my faulty modem that was causing that Since then I was using Kaspersky Internet Security 2012, until three days ago, when I started getting the BSOD. So I formatted the whole OS and installed Eset Smart Security. Eset definition are up to date and the program itself gets updated along with the definition. So I think it is already updated

    I will remove Alcohol and the sptd as you have suggested, but I will miss it Probably Alcohol components and Eset firewall clashed because I had set Eset firewall to block Alcohol from accessing the internet (reason-my program is already updated and I like to update them manually) causing BSOD.

    Driver Genius found an update for ATK0110 ACPI long ago but I wasn't able to update it because the downloaded package was a zip file with two folder for x86 and x64 OS in it with no exe inside. Don't no what I am supposed to do with them, should I replace them manually?

    So this is what I am going to do now.

    1- Upgrade to Eset Smart Security 5

    2- Remove Alcohol.

    3- Try to update ATK

    and post again.
    Find it and update it from asus ASUSTeK Computer Inc. -Support- Drivers and Download
    Unless, if you already have the driver,yes update it manually.
      My Computer


  5. Posts : 37
    Windows 7 x64
    Thread Starter
       #5

    Hi I have upgraded to Eset Smart Security 5 and also upgraded ATK from ASUS. Haven't uninstalled Alcohol yet. If I get a BSOD again I will uninstall it.

    Thanks panais for deciphering the .dmp for me. I am very grateful
      My Computer


  6. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #6

    BubbaDaCaveman said:
    Hi I have upgraded to Eset Smart Security 5 and also upgraded ATK from ASUS. Haven't uninstalled Alcohol yet. If I get a BSOD again I will uninstall it.

    Thanks panais for deciphering the .dmp for me. I am very grateful
    No problem

    Please post back with any results.
      My Computer


  7. Posts : 37
    Windows 7 x64
    Thread Starter
       #7

    Yes I will post back.
      My Computer


  8. Posts : 37
    Windows 7 x64
    Thread Starter
       #8

    Hi it seems the BSOD issue is gone but now I have another issue going on. I have started a new thread Getting System Interrupts
      My Computer


  9. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #9

    You will get help!

    Well no more bsod,Good news!

    You are always welcome :)
      My Computer


  10. Posts : 37
    Windows 7 x64
    Thread Starter
       #10

    Thanks for keeping an eye on the thread, I think I have solved my other issue too.
      My Computer


 
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